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Smart Place Inn Kyoto Shijo Omiya East

2.5 star property

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Photo gallery for Smart Place Inn Kyoto Shijo Omiya East

Reception
Triple Room, Non Smoking
Exterior
Hallway
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
849-1, Matsuuracho, Nakagyo-ku, Kyoto, Kyoto, 604-8362
  • Place, Shijo Street
    ‪1 min walk‬
  • Place, Nijō Castle
    ‪12 min walk‬
  • Place, Nishiki Market
    ‪14 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪57 min drive‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Reception
Smart Place Inn Kyoto Shijo Omiya Station
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.2 out of 5, Very good, 97 reviews
Smart Place Inn Kyoto Shijo Omiya Station

About this property

Smart Place Inn Kyoto Shijo Omiya East

Hotel in Kyoto, near Nijō Castle
Laundry facilities, express check-out, and free WiFi in public areas are available at this hotel. Housekeeping is not available.
Smart Place Inn Kyoto Shijo Omiya East offers 24 accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Kyoto hotel provides complimentary wireless Internet access.

During your stay at Smart Place Inn Kyoto Shijo Omiya East, you're just a quick walk from Shijo Street. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities
  • Within a 15-minute walk of Nijō Castle and Nishiki Market
As a guest of Smart Place Inn Kyoto Shijo Omiya East, you'll find laundry facilities and express check-out. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Kyoto hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • No housekeeping service

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

GRAND JAPANING HOTEL Omiya Kyoto
GRAND JAPANING Omiya Kyoto
GRAND JAPANING Omiya
GRAND JAPANING HOTEL Omiya
M's INN OMIYA MATSUURA
Meldia Stay Omiya MATSUURA
Smart Kyoto Shijo Omiya Kyoto
Smart Place Inn Kyoto Shijo Omiya East Hotel
Smart Place Inn Kyoto Shijo Omiya East Kyoto
Smart Place Inn Kyoto Shijo Omiya East Hotel Kyoto

Smart Place Inn Kyoto Shijo Omiya East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 137 reviews
Rating 8 - Good. 45 out of 137 reviews
Rating 6 - Okay. 20 out of 137 reviews
Rating 4 - Poor. 8 out of 137 reviews
Rating 2 - Terrible. 5 out of 137 reviews

8.6/10

Cleanliness

7.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Joice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a modern feel, friendly staff, coin washing machine and dryer; and essential toiletries that made our stay far more pleasant. The room is tiny, but ok for a few days. One disappointing part is that they don’t provide luggage delivery service (takkyubin). It’s within walking distance to a train station or bus stops.
Stayed 5 nights in Oct 2025

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Karter

Stayed 2 nights in Aug 2025

6/10 Okay

Sugao

Stayed 1 night in Aug 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

HYEONGWOO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, really clean.

Kyoto is a lovely city and the hotel is just as good, even though is a little far from the station, is close from Subway station and a bunch of bus line, which is the main way to get around the city. The staff is great and really helpful, the room is not small and fits great. Would definitely stay there again.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay in Kyoto

It's a pleasant stay in this hotel. The quality of toiletries was good. Staff are friendly but don't speak very well English. Free laundry, local and international calls are very useful. No keys to room as it's quite high tech to use codes to get in and out of the hotel and your room. The M's Information Centre is great. Free pick up and excursions available. Do need to book them in advance. Staff at the Information Centre are brilliant, very helpful. I shall use this chain hotel again. The Chinese domestic lady was extremely helpful. Location of the hotel is good but you need to research how to find it as it is at the back street but you can see it on the main road. You do need to have your mobile phone available to pick up the access code on the day of your check in. The Information Centre has a demo of check in and check out - it is quite easy. I have experienced staff manning the reception at different hours, which was useful.
Stayed 5 nights in Oct 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best bang for your Yen

Amazing! Very friendly and polite staff there. Our stay was so good we booked a couple extra days there. Everything inside was newly updated so it is a very clean place. Best bang for your Yen in Kyoto!
Stayed 1 night in Sep 2019

8/10 Good

Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern

Clean, good service. Very well equipped and modern.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helped us with copies of our passport photos due to damage. Room was very comfortable and had a good shower. Would have been nice if they provided a safety deposit box
Stayed 2 nights in Aug 2019

6/10 Okay

JorisV, Antwerp, Belgium

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel close to the Hankyu line (Omiya Station). No daily housekeeping, only every 3 days. WiFi didn't work, even after mentioning it at the staff at the 'reception'. Overall, you get what you pay for. In this case, not too much.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

6/10 Okay

Jiayi

Liked: Staff & service
Disliked: Cleanliness
There’s only room service every three days. Hotel is adopting smart technology so expect less staff & more interfaces to interact with. Might not be suitable for people who are not tech savvy. The room feels weird as we kept waking up in the middle of the night
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No complaints
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well presented and close enough to required amenities and transport
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice place, quite and convenience. From hotel i can go various place around Kyoto. However, i hope hotel can provide breakfast too.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didnt like the format of the hotel ie no staff around,no receptionist, room not done the following day, the codes to get in the hotel, the pin to get in the room, the late check in Communication was difficult to say the least First time i make a poor comment about my booking. The above shoukd have been highlighted by expedia on their website . Disappointed !!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Spacious and quiet. The pin-code check in was easy. Location is good, and we cycled to all the main Kyoto sights, and it was about 10-15min walk to great restaurants/bars.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Avoid!

All good reviews are from people who paid very small introductory priced when they just opened. They misrepresented a whole list of things. * We personally witnessed how a mother and daughter could not enter the room late at night as they never received a code through email as was promised. * There was no shuttle as was promised. * The room was not ready by 4PM. * TV did not work at all in our room for all 10 nights. * We could not cancel one night 2 weeks in advance without losing money as their rates went up. *They never cleaned our room in all 10 days. Just changed towels once. * They took a bag of our dirty clothes prepared for laundry from the floor and threw out one of two bags. How stupid! Another was put at so called front desk. In 10 days we never saw anybody there. * Their bathroom is extremely tiny with no shelves at all, so things fall, sometimes into the toilet. Maybe one person can manage using it, not two. We had to spend time and money to replace them to continue our trip. Instead of enjoying dinner we had to correspond back and forth with a person assigned to fix multiple problems. They were polite but never fixed a single problem. They ignored our request to partially reimburse money. Stay there only if they give you a super-special price of $30-40 a night. Paying $1.400 was absolutely not worth it. You can try if we want a non-stop "adventures".
Stayed 10 nights in Nov 2018