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Nazuna Kyoto Nijo-jo

4.0 star property

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Photo gallery for Nazuna Kyoto Nijo-jo

Relax in a serene outdoor onsen bath area surrounded by a wooden deck and serene views.
Experience serene tranquility in a traditional Japanese-style room with a tatami mat floor and sliding shoji doors.
Relax in a tranquil outdoor oasis with a large hot tub and deck.
Bathroom features a bathtub, sink, and window with an outside view.
Traditional Japanese-style room with tatami flooring, featuring a low table, two chairs, and a low bed.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
580, Kusuriyacho, Aburanokoji Nijo Agaru Nakagyoku, Kyoto, Kyoto, 604-0066
  • Nijō Castle
    ‪7 min walk‬
  • Shijo Street
    ‪15 min walk‬
  • Nishiki Market
    ‪18 min walk‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Luxury Kyoto Townhouse with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)

Relax in a serene onsen area with a large, round bath and steam rising from the warm waters.

Luxury Kyoto Townhouse with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)

  • 59 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Luxury Suite (60sqm) with open-air bath A, Garden View, Non Smoking (Ages 13+ only, No Stairs)

Relax in a serene outdoor onsen bath area surrounded by a wooden deck and serene views.

Luxury Suite (60sqm) with open-air bath A, Garden View, Non Smoking (Ages 13+ only, No Stairs)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Suite Twin with Private Semi Outdoor Bath C, Non Smoking (Ages 13+ only, Stairs to access guestroom)

Traditional Japanese-style room with tatami flooring, featuring a low table, chair, and bench, and shoji screens.

Suite Twin with Private Semi Outdoor Bath C, Non Smoking (Ages 13+ only, Stairs to access guestroom)

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Suite (60sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs to access guestroom)

Traditional Japanese-style room with tatami flooring, a low table, and a chair.

Luxury Suite (60sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs to access guestroom)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Suite (65sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)

Traditional Japanese-style room with tatami flooring and a low table, featuring a sliding door to a bathroom with a mirror and sink, and a large window with a view of the surrounding greenery.

Luxury Suite (65sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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About this property

Nazuna Kyoto Nijo-jo

Guesthouse with a bar, a short walk to Nijō Castle
This guesthouse features a bar/lounge, coffee/tea in a common area, and 24-hour room service. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Nazuna Kyoto Nijo-jo offers 5 accommodations with outdoor private hot tubs and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. This Kyoto guesthouse provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and free minibar items. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, toilets with an electronic bidet, and complimentary toiletries. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Our customers tell us they can't get enough of the helpful staff at Nazuna Kyoto Nijo-jo. During your stay, you're just a quick walk from Nijō Castle. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Japanese breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Nijō Castle and Shijo Street
As a guest of Nazuna Kyoto Nijo-jo, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Nazuna Kyoto Nijo-jo also features a garden, coffee/tea in a common area, and concierge services.

Smoking is allowed in designated areas at this 4-star Kyoto guesthouse.

For a fee, guests can enjoy Japanese breakfast daily from 8:00 AM to 9:30 AM.
24-hour room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1938
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
The bedroom in the 'Luxury Kyoto Townhouse with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)' and 'Luxury Suite (65sqm) with open-air bath, Non Smoking (Ages 13+ only, Stairs inside guestroom)' room type is accessible by 1 flight of stairs.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 4000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kyoto Cha-no-Yado Nazuna Nijo-tei Inn
Cha-no-Yado Nazuna Nijo-tei Inn
Kyoto Cha-no-Yado Nazuna Nijo-tei
Cha-no-Yado Nazuna Nijo-tei
Nazuna Kyoto Nijo-jo Cha no Yado Nazuna Nijo Inn
Nazuna Nijo-jo Cha no Yado Nazuna Nijo Inn
Nazuna Kyoto Nijo-jo Cha no Yado Nazuna Nijo
Nazuna Nijo-jo Cha no Yado Nazuna Nijo
Kyoto Cha no Yado Nazuna Nijo tei
Nazuna Nijojo Cha no Yado Naz
Nazuna Kyoto Nijo jo
Nazuna Kyoto Nijo-jo Kyoto
Nazuna Kyoto Nijo-jo Guesthouse
Nazuna Kyoto Nijo-jo Guesthouse Kyoto
Nazuna Kyoto Nijo jo (Cha no Yado Nazuna Nijo)

Nazuna Kyoto Nijo-jo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 88 out of 105 reviews
Rating 8 - Good. 12 out of 105 reviews
Rating 6 - Okay. 2 out of 105 reviews
Rating 4 - Poor. 1 out of 105 reviews
Rating 2 - Terrible. 2 out of 105 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ryokan meal was excellent, 5 stars! The most authentic dining experience we ve ever had. Meticulously prepared courses served in true Japanese tradition. A MUST DO for both breakfast and lunch!!! The room itself was typical minimalist Japanese and very clean. We had a little trouble going up and down the steep stairs to the bedroom, made harder with no stair rails. Make sure you are fit enough to eat and sleep on the floor also. Something our Western bodies needed to get used to. A great experience overall in a perfect quiet location. Make sure you are fit enough to
Stayed 2 nights in Apr 2025

10/10 Excellent

Sampo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will hope to visit again!

Amazing experience, we truly felt welcome at this beautiful ryokan through our stay. Highly recommend the breakfast experience as well!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best room I’ve ever been in, the surrounding area was more residential so not too many dining options but overall was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommend for a traditional Ryokan in Kyoto

We had the most incredible two night stay here. We had a group of four and it was very easy to stay in a shared room. It was luxurious and cozy. The staff at the hotel is the kindest and most lovely people we have met along our stay. Such a special, traditional experience. The breakfast was amazing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Sara Zoey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No “Luxury”- Disappointing Experience We had high hopes for Nazuna Kyoto Nijo-jo but were sadly disappointed. The staff were kind (although we never heard back from the manager after voicing our complaints multiple times through the reception desk and Expedia messages while still at the hotel), but the accommodations fell short, especially at $1,000 per night. On two occasions, the shower had no hot water. After a long day of sightseeing and walking many miles, a hot shower that turns ice cold and never got warm again (even after 5 minutes) was not a nice experience. We had *not* run the bath, so there was no reason tied to our own water usage that should have caused this. Additionally, the shower drain is clogged, causing dirty water to pool over an inch deep every time you use the shower. Standing in scuzzy water up to your ankles is not pleasant. I feel I have to also mention there is a general sense of uncleanliness in the room. For example, mold on the wall under the towel rack - among other dirty walls and uncleanliness around the bathroom sink; we also found the teapot dirty with mildew and old water in the bottom. Finally, the wall heater is extremely loud and shuts off and on continuously; also, you can hear every word of your hotel room neighbor’s conversation, all detracting from the hoped-for peace and quiet of a garden Ryokan. We hope this feedback helps in improving the experience for future guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem in Kyoto

This place is wonderful. The staff is thoughtful and attentive without being intrusive. Location is great and our room was perfect in every way.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
We booked in here on a short trip to Kyoto where we wanted an authentic local experience but didn’t have time to travel out into the rural regions. This was the perfect place. Our room was incredible and included two baths, a balcony and plenty of space. The staff are exceptionally friendly and fun. The breakfast was a traditional Japanese experience and we loved it. I didn’t know what to expect when I booked this place, but so glad we stayed here and would highly recommend. Thanks to the staff there for a wonderful and memorable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

Very sweet and friendly staff that were super helpful when we had misplaced a bag on public transport and they helped us to track the bag down and retrieve it. Staff were always attentive and willing to help with any requirements. Very comfortable room with great facilities.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Nazuna. Everything is so well thought out, the staff are all very friendly and detailed, and the food was excellent. We felt so welcomed from the moment we walked through the doors. I'd highly recommend this to anyone who would like to experience a traditional stay with traditional food.
Stayed 1 night in Aug 2024

10/10 Excellent

Junqi, Markham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel we ever stayed!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ju, Creve Coeur

Travelled with family
Liked: Amenities, property conditions & facilities
Professional, friendly, considerate.Very satisfied.
Stayed 3 nights in Jun 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room with our own private onsen and garden. It’s so beautiful. The staff are amazing. Extremely helpful and top notch service.
Stayed 5 nights in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff here are incredible. Amazing people and the room was just as amazing. Bed were comfortable, the private bath was such an incredible experience after a week of exploring Japan. I highly recommend this place to anyone. The breakfast and dinner they served was such a great experience and very tasty.

10/10 Excellent

Mabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best service I've ever gotten, so many gifts. The staff was extraordinary.
Stayed 1 night in Sep 2023

10/10 Excellent

Meir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and peaceful…

Lovely stay… the staff is warm and helpful. The ryokan experience was unique and so wonderful to return each day to this peaceful, quiet sanctuary.
Stayed 5 nights in Jun 2023

10/10 Excellent

Ying

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were blown away by how warm and welcoming Kanako, Haruka and Misaki were from the moment we stepped into the property to the moment we left in our cab. Their level of thoughtfulness was beyond exceptional and gave you a sense of being in a home away from home - I believe this is what made our stay a very memorable one. Our room was very clean with super comfortable beds (had the best sleep of my trip here), a very well-stocked minibar (including curated sake and teas) as well as amazing facilities (including the Shigaraki bath that overlooked the bird bath in the in-room garden). The property was also in a quiet residential area (recommend taking a cab here or reaching out to the property to seek the best route for getting there via public transport) that was a short walk to Nijo Castle and also within walkable distance to Nishiki Market. Our taste buds were also blesed by the Irori breakfast and Sukiyaki dinner where fresh ingredients were cooked before you. We thoroughly enjoyed our stay here and would highly recommend staying here for at least two nights so you can not only enjoy the property and the food but also the familial warmth from the staff.

10/10 Excellent

Ting Fan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is private yet accessible by public transport conveniently. Environment is quiet and staff is friendly and close to clients in a more or less family setting. In-room bath tub inside a small garden allows for private bathing for the family. The rental is value-for-money.
Stayed 3 nights in Apr 2023

10/10 Excellent

TIANYIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very unique Japanese hotel. It's a high-end ryokan with open-air bath. The service is hands down the best I've ever had. We asked the staff where to go and they gave us a post card in beautiful hand drawing with QR code pasted on it for all the places we should go to check Sakura trees and current events. The breakfast is top-notch Japanese food. I cannot recommend this place enough if you want to experience Japan.
Stayed 2 nights in Mar 2023

10/10 Excellent

Xue Bing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this place if you want to stay at a ryokan. Everyone is so nice and friendly. The rooms were beautiful and we loved the outside bath. We added breakfast and everything was so delicious. I really enjoyed one of the tea they served so I asked them about it and they gave everyone in my party some tea bags to go. Sadly, we only stayed for 1 night but I will definitely stay here again!
Stayed 1 night in Mar 2023

10/10 Excellent

San

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service. The on-site meal was a treat.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, room comfort

Would highly recommended

Amazing experience of old style japan, nake sure to include the breakfast
Stayed 2 nights in Feb 2023

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Combination of Japanese and Western style
Stayed 2 nights in Jan 2023

10/10 Excellent

Yuqing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room and staffs. Breakfast is delicious.