A microwave in a common area, a TV in a common area, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Carta Hotel Kyoto Gion offers 21 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.
During your stay at Carta Hotel Kyoto Gion, you're just a quick walk from Pontocho Alley. Free WiFi in public areas is available.
Free WiFi
Amenities include a front-desk safe, a multilingual staff, and an elevator
Steps from Kawaramachi Street and 9 minutes by foot from Nishiki Market
As a guest of Carta Hotel Kyoto Gion, you'll find multilingual staff, a front-desk safe, and a television in a common area. WiFi is free in public spaces. Carta Hotel Kyoto Gion also features an elevator and a microwave in a common area.
This Kyoto hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Things to do
TV in common areas
Family friendly
In-room refrigerator
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Guest services
Change of towels on request
Housekeeping on request
Multilingual staff
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 8:30 AM - 10:00 PM. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Carta Hotel Gion
Carta Kyoto Gion
Carta Gion
Carta Hotel Kyoto Gion Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 44 out of 96 reviews
10 - Excellent
44
Rating 8 - Good. 38 out of 96 reviews
8 - Good
38
Rating 6 - Okay. 6 out of 96 reviews
6 - Okay
6
Rating 4 - Poor. 5 out of 96 reviews
4 - Poor
5
Rating 2 - Terrible. 3 out of 96 reviews
2 - Terrible
3
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Brice
19 Jan 2026
Liked: Cleanliness, staff & service, amenities
My stay at Carta Hotel in Kyoto was exceptional. The room was clean, the staff amazing, the breakfast great and the service beyond expectations. I will certainly stay here again next time.
Simple, straightforward accommodations in a perfect location for exploring Kyoto Gion area. Our family of four used two rooms and were very comfortable for our 2-night stay. I wish we had booked longer.
Near river and can easily cross over to Gion. Bus stop just outside hotel which one can take a bus to the main shopping area and other places of interest. Lots of food choices along the river Kamo.
Property is clean, and staff accommodating.
Spotless facility in a perfect location. Next to a bus stop and the subway entrance is very close. The front desk staff are very helpful. Great places to eat all around. Very easy to walk to some of the major sites. Highly recommend.
We only stayed for one night but definitely recommend it and would stay here again. Great location and staff. Room was small but convenient and comfortable. We had a great goodnight sleep. Bathroom is super small but again, very convenient. Super clean
Great room and location, had everything we needed.
We stayed 8 nights in the room with the queen bed. It was exactly as described, spacious and with a great view of the city. There is free coffee and a table at the reception. The bus stop is close by and it is a great location overall. Checking in and out was easy, the staff is nice and helpful. There are black-out shades in the bedroom windows, but it doesn't get very dark, so I would recommend bringing an eye mask to sleep better.
Marianna
Stayed 8 nights in Mar 2023
Verified
4/10 Poor
sharon
12 Nov 2023
Liked: Cleanliness
Was in a good area. Laundromat and 711 across the road. Walking distance from lots of restaurants and nishiki markets.
No luggage hotel transfer which made it dofficult for us.
Room needs some colour. So white.
Cheap stay and good enough for a few nights.
The one staff member at the front desk was AMAZING! She was attentive and great! Everything else at this hotel was more of a self-service than an actual hotel. Maybe they should advertise themselves as such and charge a lot less than what they do for what they are. From dirty and stained mattress to non existent room service and WiFi to soap bottle not bouncing back? I mean how cheap can a hotel be to reject a change of soap bottle and say "all the bottles are like this, they just dont bounce back". Basically when you pump the soap, the pump stays down. Thats the bottom of the barrel for a hotel. Even motels have springs in the soap pumps.
Hotel carino. Il prezzo è dovuto al fatto che le camere non vengono sistemate quotidianamente; gli asciugamani devi metterli tu fuori in un cesto se vuoi che ti vengano cambiati. Comunque soddisfatta. Nelle vicinanze c’è un 7eleven e altri market per cui si può facilmente prendere qualcosa da mangiare nei pressi dell’hotel e mangiarlo nella zona comune, provvista di tavolo, forno a microonde, acqua fresca e macchina per il tè. 20 minuti a piedi dalla Kyoto station e con tante linee di bus che passano proprio accanto all’uscita. Consiglio
We had a few nights here. Location was excellent right near the bus stop and a short walk into the Gion shopping area. Lots of choices for eating nearby and great French cafe 2 mins away that was open early for really good coffees. The room itself was fine….small but clean as was the bathroom. The only negative were the hard pillows. They made sleeping difficult. The hotel should invest in soft comfortable pillows. Also the blinds in our room needed some attention as they were damaged. The reception staff were friendly and helpful. overall good value for money.
Jennifer
Stayed 6 nights in Apr 2023
Verified
10/10 Excellent
rolando manso
2 Apr 2023
Liked: Cleanliness, staff & service
Las instalaciones son perfectas el personal súper amable y servicial la ubicación excelente y el precio estupendo. Cuando vuelva a Kioto volveré a este hotel sin duda