Carta Hotel Kyoto Gion

2.5 star property

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Photo gallery for Carta Hotel Kyoto Gion

Large Double Room
Lobby
Exterior
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
378-1, Kotake-Cho, Shimogyo-Ku, Kyoto, Kyoto, 600-8034
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪7 min walk‬
  • Place, Nishiki Market
    ‪8 min walk‬

Room options

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Large Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Carta Hotel Kyoto Gion

A microwave in a common area, a TV in a common area, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Carta Hotel Kyoto Gion offers 21 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.

During your stay at Carta Hotel Kyoto Gion, you're just a quick walk from Pontocho Alley. Free WiFi in public areas is available.
  • Free WiFi
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Steps from Kawaramachi Street and 9 minutes by foot from Nishiki Market
As a guest of Carta Hotel Kyoto Gion, you'll find multilingual staff, a front-desk safe, and a television in a common area. WiFi is free in public spaces. Carta Hotel Kyoto Gion also features an elevator and a microwave in a common area.

This Kyoto hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carta Hotel Gion
Carta Kyoto Gion
Carta Gion

Carta Hotel Kyoto Gion Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 44 out of 96 reviews
Rating 8 - Good. 38 out of 96 reviews
Rating 6 - Okay. 6 out of 96 reviews
Rating 4 - Poor. 5 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, amenities
My stay at Carta Hotel in Kyoto was exceptional. The room was clean, the staff amazing, the breakfast great and the service beyond expectations. I will certainly stay here again next time.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small quiet hotel. I enjoyed my two nights stay.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location to everything in Kyoto.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with comfortable room and great view. Perfect location to walk into Kyoto. Staff very friendly and helpful.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, straightforward accommodations in a perfect location for exploring Kyoto Gion area. Our family of four used two rooms and were very comfortable for our 2-night stay. I wish we had booked longer.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room and close to visiting sites

Hotel is close to famous visiting sites. Room is spacious. Nice windows with smart curtains bring street views. Hotel lobby provides coffee
Stayed 7 nights in Apr 2023
Verified

8/10 Good

Wina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near river and can easily cross over to Gion. Bus stop just outside hotel which one can take a bus to the main shopping area and other places of interest. Lots of food choices along the river Kamo. Property is clean, and staff accommodating.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Maxwell

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location/Excellent Hotel

Spotless facility in a perfect location. Next to a bus stop and the subway entrance is very close. The front desk staff are very helpful. Great places to eat all around. Very easy to walk to some of the major sites. Highly recommend.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but definitely recommend it and would stay here again. Great location and staff. Room was small but convenient and comfortable. We had a great goodnight sleep. Bathroom is super small but again, very convenient. Super clean
Stayed 1 night in May 2024
Verified

8/10 Good

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a corner room with lots of natural light and a good view
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and location, had everything we needed.

We stayed 8 nights in the room with the queen bed. It was exactly as described, spacious and with a great view of the city. There is free coffee and a table at the reception. The bus stop is close by and it is a great location overall. Checking in and out was easy, the staff is nice and helpful. There are black-out shades in the bedroom windows, but it doesn't get very dark, so I would recommend bringing an eye mask to sleep better.
Stayed 8 nights in Mar 2023
Verified

4/10 Poor

sharon

Liked: Cleanliness
Was in a good area. Laundromat and 711 across the road. Walking distance from lots of restaurants and nishiki markets. No luggage hotel transfer which made it dofficult for us. Room needs some colour. So white. Cheap stay and good enough for a few nights.
Stayed 6 nights in Nov 2023
Verified

2/10 Terrible

Agnes

Disliked: Cleanliness, amenities, property conditions & facilities
The one staff member at the front desk was AMAZING! She was attentive and great! Everything else at this hotel was more of a self-service than an actual hotel. Maybe they should advertise themselves as such and charge a lot less than what they do for what they are. From dirty and stained mattress to non existent room service and WiFi to soap bottle not bouncing back? I mean how cheap can a hotel be to reject a change of soap bottle and say "all the bottles are like this, they just dont bounce back". Basically when you pump the soap, the pump stays down. Thats the bottom of the barrel for a hotel. Even motels have springs in the soap pumps.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel carino. Il prezzo è dovuto al fatto che le camere non vengono sistemate quotidianamente; gli asciugamani devi metterli tu fuori in un cesto se vuoi che ti vengano cambiati. Comunque soddisfatta. Nelle vicinanze c’è un 7eleven e altri market per cui si può facilmente prendere qualcosa da mangiare nei pressi dell’hotel e mangiarlo nella zona comune, provvista di tavolo, forno a microonde, acqua fresca e macchina per il tè. 20 minuti a piedi dalla Kyoto station e con tante linee di bus che passano proprio accanto all’uscita. Consiglio
Stayed 3 nights in Jul 2025
Verified

8/10 Good

michiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最寄りの駅が河原町駅で交通の便が非常に良い。 大阪も1時間で行ける。 祇園も近い、錦市場も近い。 最高の立地です。
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

takahisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内がおしゃれで清潔でした。
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静か

河原町通り沿いだが静かだった。
Stayed 2 nights in Apr 2024
Verified

8/10 Good

SHU MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點很好
Stayed 8 nights in Apr 2024
Verified

6/10 Okay

RIE

ん、、、

良くも悪くもミニマムなサービスやアメニティ。 やや中心にあるから高い
Stayed 1 night in Nov 2023
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service

Great area

We had a few nights here. Location was excellent right near the bus stop and a short walk into the Gion shopping area. Lots of choices for eating nearby and great French cafe 2 mins away that was open early for really good coffees. The room itself was fine….small but clean as was the bathroom. The only negative were the hard pillows. They made sleeping difficult. The hotel should invest in soft comfortable pillows. Also the blinds in our room needed some attention as they were damaged. The reception staff were friendly and helpful. overall good value for money.
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

rolando manso

Liked: Cleanliness, staff & service
Las instalaciones son perfectas el personal súper amable y servicial la ubicación excelente y el precio estupendo. Cuando vuelva a Kioto volveré a este hotel sin duda
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

りゅうじ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
河原町から近く、値段的にもとてもよかった!
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Fumihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感溢れる宿泊施設でした。
Stayed 1 night in Aug 2022
Verified

8/10 Good

Fumihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設設備が衛生的て快適でした。
Stayed 1 night in Aug 2022
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and convenient

Spacious place to stay and convenient as bus stop is right in front of hotel.
Stayed 2 nights in Mar 2020