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RESI STAY HEART

3.0 star property

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Photo gallery for RESI STAY HEART

In-room safe, desk, blackout curtains, iron/ironing board
Fridge, microwave, electric kettle
View from property
Interior entrance
Japanese Family Suite, Kitchen, Non Smoking (Please see policies and room details before you book) | In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
253 Ameyacho, Kyoto, Kyoto, 600-8148
  • Place, Higashi Honganji Temple
    ‪3 min walk‬
  • Place, Kawaramachi Street
    ‪4 min walk‬
  • Place, Kyoto Tower
    ‪4 min walk‬

Room options

View all photos for Standard Triple Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Family Room With Kitchen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Family Room With Kitchen

  • Sleeps 5
  • Free Wi-Fi

View all photos for Superior Triple Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Japanese Family Suite, Kitchen, Non Smoking (Please see policies and room details before you book)

Japanese Family Suite, Kitchen, Non Smoking (Please see policies and room details before you book) | Living area

Japanese Family Suite, Kitchen, Non Smoking (Please see policies and room details before you book)

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Superior Family with Kitchen, Non Smoking (Please see policies and room details before you book)

Superior Family with Kitchen, Non Smoking (Please see policies and room details before you book)

Superior Family with Kitchen, Non Smoking (Please see policies and room details before you book)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Triple, Non Smoking (Please see policies and room details before you book)

Standard Triple, Non Smoking (Please see policies and room details before you book)

Standard Triple, Non Smoking (Please see policies and room details before you book)

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Quad, Non Smoking (Please see policies and room details before you book)

Standard Quad, Non Smoking (Please see policies and room details before you book)

Standard Quad, Non Smoking (Please see policies and room details before you book)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Triple (Please see policies and room information before you book)

Superior Triple (Please see policies and room information before you book)

Superior Triple (Please see policies and room information before you book)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Quad, Non Smoking (Please see policies and room details before you book)

Superior Quad, Non Smoking (Please see policies and room details before you book)

Superior Quad, Non Smoking (Please see policies and room details before you book)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Triple with Kitchen, Non Smoking (Please see policies and room details before you book)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple with Kitchen, Non Smoking (Please see policies and room details before you book)

  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Triple with Kitchen, Non Smoking (Please see policies and room details before you book)

View from room

Superior Triple with Kitchen, Non Smoking (Please see policies and room details before you book)

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Japanese Quad with Kitchen, Non Smoking

Japanese Quad with Kitchen, Non Smoking

Japanese Quad with Kitchen, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Futon
  • Free Wi-Fi

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About this property

RESI STAY HEART

This smoke-free guesthouse features a microwave in a common area, laundry facilities, and a front-desk safe. WiFi in public areas is free. Change of towels is available on request.
RESI STAY HEART offers 26 air-conditioned accommodations with safes and slippers. 43-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

During your stay at RESI STAY HEART, you're just a quick walk from Kawaramachi Street. Features include free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and laundry facilities.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Within a 10-minute walk of Higashi Honganji Temple and Kawaramachi Street
  • Airport shuttle service available for a fee
RESI STAY HEART offers its guests laundry facilities, a front-desk safe, and an elevator. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Kyoto guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request

Accessibility

  • Lift (80 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - 10:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 12000 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: JPY 10000 per stay
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 43000 per vehicle (one-way, maximum occupancy 9)
  • Airport shuttle fee per child: JPY 43000 (one-way)
  • Crib (infant bed) fee: JPY 12000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
RESI STAY HEART offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 3:00 PM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

RESI STAY cotorune KYOTO Hotel Kyoto-shi, Shimogyo-ku
RESI STAY cotorune KYOTO Kyoto-shi, Shimogyo-ku
RESI STAY cotorune KYOTO Apartment
RESI STAY cotorune Apartment
RESI STAY cotorune
Kyoto RESI STAY cotorune KYOTO Apartment
Apartment RESI STAY cotorune KYOTO
RESI STAY cotorune KYOTO Kyoto
Apartment RESI STAY cotorune KYOTO Kyoto
Resi Stay Cotorune Kyoto
RESI STAY HEART Kyoto
RESI STAY cotorune KYOTO
RESI STAY HEART Guesthouse
RESI STAY HEART Guesthouse Kyoto

RESI STAY HEART Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 193 reviews
Rating 8 - Good. 40 out of 193 reviews
Rating 6 - Okay. 11 out of 193 reviews
Rating 4 - Poor. 0 out of 193 reviews
Rating 2 - Terrible. 6 out of 193 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Siu kim

Liked: Cleanliness, amenities, property conditions & facilities
It would be much better if there is washing machine inside the room like other properties.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique stay that was quiet and nearby to so much to see and do in the city. We loved it and would stay again.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for 4 people, nice size bathroom, separate toilet. The kitchen dining area on the ground floor was a great space, bright room and large enough for a few families to use at once. It was always very clean.
Stayed 6 nights in Sep 2025
Verified

6/10 Okay

Josephine Ann

Liked: Staff & service, amenities
Pros Spacious room with nice view of the Higashi Hongan-ji temple. Laundry facilities included with stay Concierge on site Cons A bit of a walk to Kyoto station
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Jerume

Liked: Cleanliness, amenities, property conditions & facilities
Handy location, room could've been cleaner and staff friendlier, but overall it was a nice place to stay, the free laundry was very handy.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Lucien

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay, highly recommend this place. Very clean and close to railway station and restaurants.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommended, great place to stay. Close to transport and shopping district.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good, comfortable and very clean. I really liked the ares very close to Kyoto station, many restaurants around.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Kheng Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and near Kyoto station
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Wan Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, Nice staff, very easy to reach.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Susana

Liked: Cleanliness, amenities, property conditions & facilities
Well located. Very clean and tidy. Free laundry machines ans an ample communal kitchen.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

ELIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Kyoto Station. Several locations to eat around. Price was great too. Very comfortable and central place to stay at. I would return again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a contruction nearby, but the stay is excellent
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Hyang Won

Liked: Staff & service, property conditions & facilities
Check in process was inconvenient but staff were great.
Stayed 4 nights in Mar 2025
Verified

2/10 Terrible

Jovan

Disliked: Cleanliness, amenities, property conditions & facilities
Contraction next to our room every morning. Reception is also useless. Bathroom fan doesn’t work always wet
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

ALELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-7 min walk from train station. Has elevators! Shared kitchen and dining on 1st floor if you want to use it. Otherwise, there's a lot of food to choose from in Kyoto train station (it's a train station/mall/restuarants).
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kye Seong

Liked: Cleanliness, staff & service, property conditions & facilities
Little bit cold, but everything was almost perfect
Verified

8/10 Good

YINGSHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, close to Kyoto Station and there bus stops nearby. Some good restaurants around. You can also visit the supermarket in a few hundred meters where you could find many fresh food at budget prices. The common kitchen is basic which only support very lightly cooking but still convenient. The free washing machines and dryers are very handy. We will recommend to stay in this hotel.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Caton

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Kyoto station, and lots of food options. Did not like that the reception counter was at a different location than the hotel. Either than that, it was a good place to stay at.
Stayed 2 nights in May 2024
Verified

8/10 Good

Dixit

Liked: Cleanliness, property conditions & facilities
Nice little hotel. But that be aware there is no hotel staff outside the hours of 3-10p. So you can’t get anything outside those hours. There’s no housekeeping. There is free laundry.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Oanh

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but no one works at reception except at night. They make you take your own trash out and clean your own room which is crazy for how much you pay. Not the best location but it was about a 10 min walk from Kyoto station.
Stayed 3 nights in May 2025
Verified

8/10 Good

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean, the area is a block away from convenience store and few blocks from train stations. Upon check in, you will be told to take out your trash to the designated area which is just outside the lobby. There is no room service If you need luggage transfer, you have to bring it to their office which is 7-10 minutes walk, this is one of the hassle with Resi Stay. Also, there’s not much restaurants close by.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Tze Huat

Liked: Cleanliness, staff & service, property conditions & facilities
The apartment was clean and the mini kitchen comes in handy for making breakfast everyday. The family suite room is really spacious. Walking distance to main Kyoto station and nearby Keihan Railway station. Is great that there was no issue during the whole stay there and we do not need to activate any of the staff within or after office hours.
Stayed 5 nights in Jun 2023