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Santiago Guesthouse Kyoto

2.0 star property

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Photo gallery for Santiago Guesthouse Kyoto

Enjoy meals in this cozy dining area with a long bench and table for two, featuring four chairs.
Relax in a serene space with a single bed, city views, and a stylish seating area.
Relax in a sophisticated space with a wall-mounted artwork, comfortable seating area, and modern pendant lights.
Cozy room with a wooden-framed window and a view of the street, featuring a table and chairs, a shelf with potted plants, and a door.
Staircase features a collection of vases and pottery on wooden shelves.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
6-503, Gojohashi-higashi, Higashiyama-ku, Kyoto, Kyoto, 605-0846
  • Kiyomizu Temple
    ‪8 min walk‬
  • Kawaramachi Street
    ‪11 min walk‬
  • Nishiki Market
    ‪18 min walk‬
  • Osaka (ITM-Itami)
    ‪43 min drive‬

Room options

View all photos for Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

Cozy retreat with a single bed, wooden headboard, and sloped ceiling.

Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Mix Dormitory Room (for 1 Bed - 12 Beds Room)

Cozy retreat with a low bed frame, nightstand, and storage cabinet.

Shared Mix Dormitory Room (for 1 Bed - 12 Beds Room)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

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About this property

Santiago Guesthouse Kyoto

Central guesthouse with a restaurant connected to a shopping center in Kyoto
Along with a restaurant, this smoke-free guesthouse has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, laundry facilities, a computer station, and free newspapers are onsite. Bathrooms are shared and housekeeping is not available.
Santiago Guesthouse Kyoto offers 48 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms.
With your stay at Santiago Guesthouse Kyoto, you're connected to a shopping center and just a quick walk from Kiyomizu Temple. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a computer
  • Within a 15-minute walk of Kiyomizu Temple and Yasaka Shrine
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Santiago Guesthouse Kyoto also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities.

This Kyoto guesthouse is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8 AM to 10:30 AM.
Santiago Cafe - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8 AM to 10:30 AM for a fee: JPY 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Santiago Cafe

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 4:00 PM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kyoto Santiago
Kyoto Santiago Guesthouse
Santiago Guesthouse
Santiago Guesthouse Hostel
Santiago Guesthouse Hostel Kyoto
Santiago Guesthouse Kyoto
Santiago Kyoto
Santiago Guesthouse Kyoto House
Santiago Guesthouse House
Santiago Kyoto Kyoto
Santiago Guesthouse Kyoto Kyoto
Santiago Guesthouse Kyoto Guesthouse
Santiago Guesthouse Kyoto Guesthouse Kyoto

Santiago Guesthouse Kyoto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 719 reviews
Rating 8 - Good. 284 out of 719 reviews
Rating 6 - Okay. 111 out of 719 reviews
Rating 4 - Poor. 40 out of 719 reviews
Rating 2 - Terrible. 14 out of 719 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Stayed 2 nights in May 2025

4/10 Poor

Chance

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the only good part of my stay was how comfortable the bed was, but it stops short after that. It's so extremely dirty that I barely wanted to touch anything in the place, the common areas are also extremely dirty so it's not an inviting place to relax.
Stayed 2 nights in Apr 2025

4/10 Poor

Victoria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a girls dormitory stay but it would’ve been nice to know that the shower/bathroom is CO-ED. also there’s a weird medicine smell in the rooms? And towels aren’t provided, it is a 200 yen per rental. The hygiene is questionable… the thing I liked was that this stay was on the cheaper side. It’s in the middle of tourism so it’s very loud and busy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ersin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Chiung yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I would recommend this place. It's a good budget hostel and has everything that you need.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chiung yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would said it's a budget hostel, has basic amenities.Close to some attractions. Shower room is spacious.Hood Wifi.
Stayed 2 nights in Jan 2025

10/10 Excellent

Prab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOR THIS PRICE - exceptional cleanliness and service. If i’m ever coming back to Kyoto, this is where imma stay (unless I go all out on a Ryokan).
Stayed 2 nights in Dec 2024

8/10 Good

Raima, Hobart

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jun

Stayed 1 night in Oct 2024

10/10 Excellent

Giovanishka

Liked: Staff & service
This property was perfect, the only issue is that there’s a lot of mold.
Stayed 1 night in Oct 2024

6/10 Okay

ETSUSAKU

Disliked: Cleanliness, staff & service, property conditions & facilities

insufficient room survice

I could not find a shee for upper one.
Stayed 1 night in Oct 2024

10/10 Excellent

Wentian

Liked: Cleanliness, staff & service, property conditions & facilities
Always happy here. Hope to see u again next fall
Stayed 3 nights in Sep 2024

8/10 Good

Maile, Courtenay

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Kyojuro

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephan

Stayed 2 nights in Jul 2024

8/10 Good

Maria, San Jose

Liked: Staff & service, amenities, property conditions & facilities
I know is not directly related to the staff but directly to the guest that stay there but some of the share spaces were a little dirty... I think the administration should put more rules about to clean each space you use and create consciousness that there are other people than you. I another thing is that the administration should make maintenance to the showers and the shoes area... But other that that, was a great experience, the staff is super nice, also the beds and the first floor is also good. With wonderful location to move around.
Stayed 4 nights in Jul 2024

10/10 Excellent

SUNGYOO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Eui

Stayed 1 night in Jun 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Hannah

Liked: Room comfort
Disliked: Cleanliness

Men in women's room at night

Common area on 2f smells of stale body odour. Male staff came into the "women only" bedroom at 7pm (a time that I don't think staff should be in bedrooms..) to close the curtains?? Surely us women are capable of moving some fabric? What made this worse was that the curtain was right next to my bed, where I get dressed. I didn't appreciate an unexpected man reaching round the side of my bed to close the curtain.
Stayed 4 nights in May 2024

8/10 Good

Kalle

Liked: Staff & service, amenities, property conditions & facilities
Location is definitely the strong point of this guesthouse. Staff was also very good. Some minor improvements would be better cleanliness and softer mattresses.
Stayed 4 nights in May 2024

8/10 Good

Isamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Forrest

Liked: Staff & service, amenities
Disliked: Cleanliness
Beds are terrible. Entire second floor smells like BO. It’s worth it for a day or 2 if you are trying to save money and make friends. But the beds and smells are just too much at some point. A lot of younger people to meet -best part. But quite uncomfortable after two nights.

6/10 Okay

Naoyuki

Stayed 2 nights in Mar 2024