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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property

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Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Body treatments, facials
Gym
Okazaki Suite, Non Smoking
In-room safe, free cots/infant beds, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kyoto University
    ‪6 min drive‬
  • Place, Kiyomizu Temple
    ‪7 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪63 min drive‬

Room options

View all photos for Superior Queen/Shower Booth, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Queen/Shower Booth, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin/Shower Booth, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Twin/Shower Booth, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe King, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Triple, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Triple, Non Smoking

  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premier Twin, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Twin, Non Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Premier Triple/Shower Booth, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Triple/Shower Booth, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Executive King, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive King, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin, Non Smoking

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Awata Suite, Non Smoking

Flat-screen TV

Awata Suite, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Okazaki Suite, Non Smoking

Flat-screen TV

Okazaki Suite, Non Smoking

  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Shirakawa Suite, Non Smoking

Flat-screen TV

Shirakawa Suite, Non Smoking

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pan Pacific Suite, Non Smoking

Flat-screen TV

Pan Pacific Suite, Non Smoking

  • 86 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe King

  • Sleeps 2

View all photos for Deluxe Queen

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Queen

  • Sleeps 2

View all photos for Deluxe Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Triple

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Triple

  • Sleeps 3

View all photos for Deluxe Accessible Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Accessible Twin

  • Sleeps 2

View all photos for Premier Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Twin

  • Sleeps 3

View all photos for Superior Queen-Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Queen-Shower Booth

  • Sleeps 2

View all photos for Superior Twin-Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Superior Twin-Shower Booth

  • Sleeps 2

View all photos for Premier King Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier King Shower Booth

  • Sleeps 2

View all photos for Premier Triple-Shower Booth

In-room safe, free cots/infant beds, free WiFi, bed sheets

Premier Triple-Shower Booth

  • Sleeps 3

View all photos for Executive King

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive King

  • Sleeps 2

View all photos for Executive Twin

In-room safe, free cots/infant beds, free WiFi, bed sheets

Executive Twin

  • Sleeps 3

View all photos for Awata Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Awata Suite

  • Sleeps 2

View all photos for Okazaki Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Okazaki Suite

  • Sleeps 2

View all photos for Shirakawa Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Shirakawa Suite

  • Sleeps 2

View all photos for Pan Pacific Suite

In-room safe, free cots/infant beds, free WiFi, bed sheets

Pan Pacific Suite

  • Sleeps 2

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About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Luxury hotel with a fitness center and spa services
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel. During your stay, you're just a quick walk from Yasaka Shrine. Features include free WiFi in public areas and free train station pick-up service, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy Regional cuisine while dining at NANANOICHI
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Awata Shrine and 5 minutes by foot from Chion-in Temple
  • Free train station pick-up and train station drop-off shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. A fitness center, spa services, and a vending machine are also featured at the luxury THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
NANANOICHI - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Tea&Bar Sarei - Onsite lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 184 out of 241 reviews
Rating 8 - Good. 39 out of 241 reviews
Rating 6 - Okay. 10 out of 241 reviews
Rating 4 - Poor. 5 out of 241 reviews
Rating 2 - Terrible. 3 out of 241 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic. Our favorite hotel this trip
Stayed 3 nights in Aug 2025

10/10 Excellent

BANG PHI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
professional staff that was very helpful in helping me in receiving and sending my luggage bags. the hotel was very nice, with clean rooms and a atmospheric lobby. the hotel itself is in a quiet area, but still close enough to walk to the busier areas and especially close to popular temples and other similar areas. when needing to go further distances both bus and train were easily accessible. this is my second time at this hotel and my preferred option everytime I'm in Kyoto
Stayed 9 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with top service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Chagit

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with very friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

NADIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of everywhere I stayed in Japan during my trip, this was my favorite. It is so tranquil, boutique, full of hospitality. There is a seating area and huge footbath area outside, as well as shuttle to Kyoto Station, which is an amazing perk! You will likely wake up to a beautiful wide view of trees, distant mountain, and the footbath outside. There are nice Japanese pajamas left in the room as well as slippers. Yes, there is a refrigerator. The staff were very hospitable and welcoming. My only negative about the experience is the staff member at the desk, being unorganized with charging me on things relating to the room. She made a mistake which caused an inconvenience, so I would recommend more training with bookings management. Overall, would stay here again in a heartbeat!
Stayed 1 night in Jun 2025

10/10 Excellent

Marie France

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel in all respects. Very comfortable friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Jun 2025

8/10 Good

Michael, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, contemporary hotel in good walkable location
Stayed 3 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located on a quiet street but in walking distance to major attractions and the main streets. Hotel students are very friendly and we liked breakfast options. We also used shuttle from and to the train station which runs every hour. Overall a great stay!
Stayed 6 nights in May 2025

8/10 Good

Mohammad Reza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Berenice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please see my other review
Stayed 1 night in May 2025

10/10 Excellent

Berenice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Comfortable, roomy rooms with eco friendly amenities. Lovely inner garden. Very helpful and friendly staff. Sad to leave.
Stayed 4 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really stylish hotel in a nice quiet area that’s a short walk to Gion and many other sites. Very quiet and comfortable, well designed rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Mi Yon, Jericho

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really loved the location! Beautiful property.
Stayed 1 night in May 2025

10/10 Excellent

Mi Yon, Jericho

Stayed 1 night in May 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and modern. It’s close enough to a subway to get most places. Staff is extremely nice and very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great all the way around.
Stayed 3 nights in Apr 2025

10/10 Excellent

Travis

Liked: Amenities
!
Stayed 2 nights in Apr 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “Sen” spa place and oil treatment were excellent. Thank you very much.
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staff. Had a massage after a long day of walking which was excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

force

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2025

8/10 Good

nisha

Travelled with family
Liked: Amenities
Boitique hotel. Large rooms. Breakfast Buffet was more towards japanese food.
Stayed 3 nights in Apr 2025