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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property

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Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Property video
Body treatments, facials
Body treatments, facials
Hair dryer, slippers, bidet, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Chion-in Temple
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪17 min walk‬

Room options

View all photos for Superior Queen/Shower Booth, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a phone on a nightstand.

Superior Queen/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin/Shower Booth, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, a painting on the wall, and a view of buildings outside.

Superior Twin/Shower Booth, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a phone on a nightstand.

Deluxe King, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Queen, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a large window.

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin, Non Smoking

A hotel room with two beds, a small table with chairs, a large window with curtains, and a wall-mounted TV.

Deluxe Twin, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple, Non Smoking

A hotel room with a large bed, bedside tables, a desk with a chair, a TV, and a window with curtains.

Deluxe Triple, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Accessible Twin, Non Smoking

A modern hotel room with a large bed, bedside tables, a desk, and a large window with curtains.

Deluxe Accessible Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premier King/Shower Booth, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Premier King/Shower Booth, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Twin, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a large window.

Premier Twin, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premier Triple/Shower Booth, Non Smoking

A hotel room with three beds, a small table, a chair, and a large window.

Premier Triple/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Executive King, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Executive King, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin, Non Smoking

A hotel room with a large bed, bedside tables, a desk, a chair, and a view of buildings through the window.

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Awata Suite, Non Smoking

A modern hotel room with a large window, a dining table with fruit and flowers, a flat-screen TV, and a view of a cityscape.

Awata Suite, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Okazaki Suite, Non Smoking

A modern hotel room with a dining area, a bed with a headboard, and a small seating area.

Okazaki Suite, Non Smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Shirakawa Suite, Non Smoking

A dining area with a table, chairs, a vase with flowers, a window, and a kitchen area with a sink and countertop.

Shirakawa Suite, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pan Pacific Suite, Non Smoking

A modern dining area with a long table, six chairs, a vase of flowers, and a kitchen counter.

Pan Pacific Suite, Non Smoking

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King

In-room safe, free WiFi, bed sheets

Deluxe King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Queen

In-room safe, free WiFi, bed sheets

Deluxe Queen

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin

In-room safe, free WiFi, bed sheets

Deluxe Twin

  • Sleeps 2
  • Free Wi-Fi

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About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel. During your stay, you're just a quick walk from Heian Shrine. Features include free WiFi in public areas and free train station pick-up service, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy Regional cuisine while dining at NANANOICHI
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Awata Shrine and 5 minutes by foot from Chion-in Temple
  • Free train station pick-up and train station drop-off shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. A fitness center, spa services, and a vending machine are also featured at the luxury THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
NANANOICHI - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Tea&Bar Sarei - Onsite lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 327 out of 419 reviews
Rating 8 - Good. 65 out of 419 reviews
Rating 6 - Okay. 15 out of 419 reviews
Rating 4 - Poor. 7 out of 419 reviews
Rating 2 - Terrible. 5 out of 419 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ruth Dovie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Erkki

Liked: Cleanliness, staff & service, amenities
Great location, excellent service and delicious breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, really helpful staff. It was very convenient to get to Osanbashi Pier.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Kyoto Station shuttle was amazing. Everybody was so kind and the breakfast was excellent. A great place to stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jesus Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, VERY walkable to a multitude of shrines and traditional landmarks. Also walking distance from a very nice shopping district and market. Highly recommend.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Higashiyama is an attractive and modern accommodation. It's is situated in a nice part of Kyoto within walking distance of many attractions and restaurants. The staff were incredibly friendly and helpful!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff, delicious breakfast and
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shady

Liked: Cleanliness, staff & service, amenities
Incredibly helpful staff, very clean property and room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shady

Liked: Cleanliness, staff & service
Excellent property, great rooms. Staff was very helpful and accommodating, and rooms were very clean.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , spacious well supplied room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities
Spotless room, courteous staff, good location to temples and trails
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service all around, I would gladly stay here again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Doran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great shuttle service from the station to the hotel
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and welcome, help with travel plans. Room was clean and comfortable, nice shuttle van and great location too! Thank you Hotel Higashiyama team
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
I absolute loved everything about the location (close to a 7/11), buses that could take you around the area, the beds, the room, the service was great. I actually recommend this hotel to anyone I know going to Kyoto.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at this hotel. Serene area close to many beautiful temples. Gentle and lovely staff attending to every need.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kulbinder

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff were excellent
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, had a fantastic stay.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room good breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jiatong

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 3 nights for the Kyoto Marathon. It was a very nice experience. The rooms were clean and the staff were friendly. It was close to Higashiyama subway station and not too far away from Sanjo as well.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Osvaldo

Liked: Amenities
The hotel's location is excellent, close to many interesting tourist attractions, and the staff is friendly and helpful.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast; efficient friendly staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ceri

Liked: Cleanliness, property conditions & facilities
The hotel was good, clean with helpful staff, and the location was excellent, within walking distance of many temples and shrines.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ruwanthi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, cosy room. Great staff. Laundry on site and a shuttle back and forth to the train station. In a very convenient location for sightseeing and restaurants. Highly recommend!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The room was comfortable and large, the location walkable to public transit, and the staff were friendly and helpful.
Stayed 3 nights in Oct 2025