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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

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Courtyard
Property video
Body treatments, facials
Hair dryer, slippers, bidet, towels
Body treatments, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Chion-in Temple
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪17 min walk‬

Room options

View all photos for Superior Queen/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Queen/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin/Shower Booth, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King, Non Smoking

In-room safe, free WiFi, bed sheets

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, free WiFi, bed sheets

Deluxe Twin, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Triple, Non Smoking

In-room safe, free WiFi, bed sheets

Deluxe Triple, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin, Non Smoking

In-room safe, free WiFi, bed sheets

Premier Twin, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Triple/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets

Premier Triple/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Executive King, Non Smoking

In-room safe, free WiFi, bed sheets

Executive King, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin, Non Smoking

In-room safe, free WiFi, bed sheets

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Awata Suite, Non Smoking

Flat-screen TV

Awata Suite, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Okazaki Suite, Non Smoking

Flat-screen TV

Okazaki Suite, Non Smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shirakawa Suite, Non Smoking

Flat-screen TV

Shirakawa Suite, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pan Pacific Suite, Non Smoking

Flat-screen TV

Pan Pacific Suite, Non Smoking

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

In-room safe, free WiFi, bed sheets

Deluxe King

  • Sleeps 2

View all photos for Deluxe Queen

In-room safe, free WiFi, bed sheets

Deluxe Queen

  • Sleeps 2

View all photos for Deluxe Twin

In-room safe, free WiFi, bed sheets

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Triple

In-room safe, free WiFi, bed sheets

Deluxe Triple

  • Sleeps 3

View all photos for Deluxe Accessible Twin

In-room safe, free WiFi, bed sheets

Deluxe Accessible Twin

  • Sleeps 2

View all photos for Premier Twin

In-room safe, free WiFi, bed sheets

Premier Twin

  • Sleeps 3

View all photos for Superior Queen-Shower Booth

In-room safe, free WiFi, bed sheets

Superior Queen-Shower Booth

  • Sleeps 2

View all photos for Superior Twin-Shower Booth

In-room safe, free WiFi, bed sheets

Superior Twin-Shower Booth

  • Sleeps 2

View all photos for Premier King Shower Booth

In-room safe, free WiFi, bed sheets

Premier King Shower Booth

  • Sleeps 2

View all photos for Premier Triple-Shower Booth

In-room safe, free WiFi, bed sheets

Premier Triple-Shower Booth

  • Sleeps 3

View all photos for Executive King

In-room safe, free WiFi, bed sheets

Executive King

  • Sleeps 2

View all photos for Executive Twin

In-room safe, free WiFi, bed sheets

Executive Twin

  • Sleeps 3

View all photos for Awata Suite

In-room safe, free WiFi, bed sheets

Awata Suite

  • Sleeps 2

View all photos for Okazaki Suite

In-room safe, free WiFi, bed sheets

Okazaki Suite

  • Sleeps 2

View all photos for Shirakawa Suite

In-room safe, free WiFi, bed sheets

Shirakawa Suite

  • Sleeps 2

View all photos for Pan Pacific Suite

In-room safe, free WiFi, bed sheets

Pan Pacific Suite

  • Sleeps 2

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About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel. During your stay, you're just a quick walk from Heian Shrine. Features include free WiFi in public areas and free train station pick-up service, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy Regional cuisine while dining at NANANOICHI
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Awata Shrine and 5 minutes by foot from Chion-in Temple
  • Free train station pick-up and train station drop-off shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. A fitness center, spa services, and a vending machine are also featured at the luxury THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
NANANOICHI - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Tea&Bar Sarei - Onsite lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 302 out of 386 reviews
Rating 8 - Good. 58 out of 386 reviews
Rating 6 - Okay. 15 out of 386 reviews
Rating 4 - Poor. 6 out of 386 reviews
Rating 2 - Terrible. 5 out of 386 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

serena

Stayed 6 nights in Jan 2026

10/10 Excellent

Ruwanthi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, cosy room. Great staff. Laundry on site and a shuttle back and forth to the train station. In a very convenient location for sightseeing and restaurants. Highly recommend!
Stayed 2 nights in Jan 2026

10/10 Excellent

Massimo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room good breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Ruth Dovie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Jan 2026

10/10 Excellent

serena

Liked: Cleanliness, staff & service, amenities
Elegant hotel with plush beds, laundry service and very helpful and friendly staff. The rooms were spotless and the turndown service excellent. Great location to the eastern shrines of Kyoto. Out of the hustle of the goin but with transportation close by. One of my favorite hotels I've ever stayed in!
Stayed 3 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff, delicious breakfast and
Stayed 2 nights in Jan 2026

10/10 Excellent

kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and welcome, help with travel plans. Room was clean and comfortable, nice shuttle van and great location too! Thank you Hotel Higashiyama team
Stayed 2 nights in Jan 2026

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
I absolute loved everything about the location (close to a 7/11), buses that could take you around the area, the beds, the room, the service was great. I actually recommend this hotel to anyone I know going to Kyoto.
Stayed 2 nights in Nov 2025

10/10 Excellent

Erkki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, excellent service and delicious breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at this hotel. Serene area close to many beautiful temples. Gentle and lovely staff attending to every need.
Stayed 6 nights in Dec 2025

10/10 Excellent

Maxime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at The Hotel Higashiyama Kyoto Tokyu and it was a wonderful experience. The location in a short walk from historic temples, charming streets, and excellent dining. The staff were consistently attentive and professional, offering helpful local tips and making check‑in and check‑out effortless. My room was spacious, immaculately clean, and thoughtfully designed; the bed was comfortable and the windows framed peaceful city and garden views. For the quality of the hotel, the price felt like a real bargain. The hotel’s calm atmosphere made it easy to unwind after a day of sightseeing. I would happily return on my next trip to Kyoto.
Stayed 3 nights in Dec 2025

2/10 Terrible

Asmaa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad experience very small room. Bad odorat and they charge 3000 yen for lost keys it s almost 25 dollars , avoid this hotel very expensive for what it is
Stayed 4 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in a quiet residential neighbourhood. Generously sized rooms with grea amenities.
Stayed 3 nights in Dec 2025

10/10 Excellent

MIHO

Stayed 1 night in Jan 2026

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Mordechai

Stayed 4 nights in Dec 2025

10/10 Excellent

Doran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great shuttle service from the station to the hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

Shady

Liked: Cleanliness, staff & service
Excellent property, great rooms. Staff was very helpful and accommodating, and rooms were very clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Oleksii

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service
Stayed 7 nights in Dec 2025

10/10 Excellent

Shady

Liked: Cleanliness, staff & service, amenities
Incredibly helpful staff, very clean property and room.
Stayed 1 night in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Very helpful and extremely nice staff. Rooms were very clean and the hotel over all was very luxurious. Would definitely return back again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lloyd

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spotless room, courteous staff, good location to temples and trails
Stayed 4 nights in Dec 2025

10/10 Excellent

Josh

Stayed 5 nights in Dec 2025

10/10 Excellent

Rosario Felisa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. Staff very courteous. Shuttle to and from Kyoto Station was a plus 😊
Stayed 5 nights in Dec 2025

10/10 Excellent

Derek, Burnaby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great staff. Comfortable. Clean. Would stay again!
Stayed 2 nights in Dec 2025