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The Machiya Ebisuya

3.0 star property

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Photo gallery for The Machiya Ebisuya

Exterior
Reception
Down duvets, in-room safe, individually decorated
Down duvets, in-room safe, individually decorated
Free toiletries, hair dryer, slippers, bidet

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
192 Ebisuya-cho Shimogyo-ku, Kyoto, Kyoto Prefecture, 600-8062
  • Place, Kawaramachi Street
    ‪4 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪10 min walk‬

Room options

View all photos for Superior Double Room

Down duvets, in-room safe, individually decorated

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Queen Room

Queen Room

Queen Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Down duvets, in-room safe, individually decorated

Superior Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Down duvets, in-room safe, individually decorated

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen Room (with kitchen)

Down duvets, in-room safe, individually decorated

Deluxe Queen Room (with kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Suite

Down duvets, in-room safe, individually decorated

Deluxe Triple Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Quad Room

Down duvets, in-room safe, individually decorated

Deluxe Quad Room

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King Suite

Down duvets, in-room safe, individually decorated

Deluxe King Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Futons
  • Free Wi-Fi

View all photos for THE MACHIYA Room

Down duvets, in-room safe, individually decorated

THE MACHIYA Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for THE MACHIYA Superior Room

Down duvets, in-room safe, individually decorated

THE MACHIYA Superior Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Deluxe King Suite With Kitchen

Down duvets, in-room safe, individually decorated

Deluxe King Suite With Kitchen

  • Sleeps 5
  • Free Wi-Fi

View all photos for Double Room

Down duvets, in-room safe, individually decorated

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Down duvets, in-room safe, individually decorated

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Machiya Ebisuya

This hotel features dry cleaning, laundry facilities, and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
The Machiya Ebisuya offers 30 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of The Machiya Ebisuya's great location. During your stay, you're just a quick walk from Kawaramachi Street. You'll find features like free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Kawaramachi Street and 6 minutes by foot from Shijo Street
The Machiya Ebisuya offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. The Machiya Ebisuya also features dry cleaning/laundry services, express check-out, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Kyoto hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE MACHIYA EBISUYA Hotel
THE MACHIYA EBISUYA Kyoto
THE MACHIYA EBISUYA Hotel Kyoto

The Machiya Ebisuya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 166 out of 198 reviews
Rating 8 - Good. 25 out of 198 reviews
Rating 6 - Okay. 6 out of 198 reviews
Rating 4 - Poor. 0 out of 198 reviews
Rating 2 - Terrible. 1 out of 198 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexandra

Stayed 3 nights in Nov 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and the staff went above and beyond to make us feel welcomed
Stayed 3 nights in Feb 2026

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness
All was great. I would stay there again next time
Stayed 2 nights in Feb 2026

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was hands down our favorite night of the trip so far. We booked the Machiya Superior room and it was such a special experience. The traditional ryokan style made it feel unique and very Kyoto, but it was also incredibly comfortable. The futons were way more comfortable than we expected as westerners who’ve never experienced them. The heated tatami floors made the whole space feel unbelievably cozy. After long days out exploring, coming back to that warm floor was honestly amazing. We also loved the little private garden, it made the space feel calm and tucked away from everything. The location worked really well for us. We mostly grabbed taxis and everything was quick and easy to get to. Small detail, but important: the western-style pillows were great (better than our previous hotel, honestly). You can tell they’ve put real thought into comfort. We would absolutely stay here again. If you’re looking for a traditional Kyoto stay that still feels comfortable and relaxing, this is it.
Stayed 1 night in Feb 2026

10/10 Excellent

Christelle

Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew Frederick

Stayed 3 nights in Jan 2026

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with a stunning building in traditional Japanese style. I highly recommend this place. The neighborhood is very well served, with convenience stores, restaurants, shops, and a supermarket all nearby. Everything is easily accessible and within walking distance.
Stayed 4 nights in Jan 2026

6/10 Okay

Simon

Stayed 3 nights in Jan 2026

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was well appointed, my only comment was that the check in staff weren’t as welcoming as we had experienced throughout our stay in Japan. Most of the other staff were just lovely.
Stayed 3 nights in Jan 2026

6/10 Okay

Lu

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the Machiya Ebisuya. It's a bit far from Kyoto Station but still walkable, and really central to much they Kyoto has to offer. The room and amenities were great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel in Kyoto.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yuma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a comfortable, cozy, and warm place.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was the right amount of space for three travelers. It was very cozy and staff were friendly and gave good advice in regards to food and transportation. Highly recommend!
Stayed 3 nights in Nov 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful quiet location. An easy walk to many areas. We had a three person room and it was comfortable and clean. We had a washer/ dryer in our room but it took a very long time to run a cycle. We should’ve used the laundry on the first floor. We could hear our neighbors at some point but it was never to the point where we could not sleep. The staff was very kind and helpful with our many questions. We would definitely stay here again!
Stayed 3 nights in Dec 2025

6/10 Okay

Lu

Stayed 1 night in Dec 2025

10/10 Excellent

Geeta

This was a beautiful hotel! We stayed at some big hotels in Tokyo and wanted a smaller place to stay in Kyoto that reflected Japanese architecture. I found this hotel on Expedia and booked it and so glad I did! The hotel was beautiful with tradition Japanese look and feel but with all the modern amenities. The kids slept on mattresses in a screened off room and loved it. The front desk staff were all lovely, and the free washer and dryer were a big plus. We also had breakfast for W days
Stayed 2 nights in Dec 2025

10/10 Excellent

C L R

Stayed 2 nights in Dec 2025

10/10 Excellent

Sungwook, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

priya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Great spacious family room for our family of 4 easily walkable to train station, Gion district, temples, food, and shopping.
Stayed 2 nights in Nov 2025

10/10 Excellent

cosmetic

Stayed 1 night in Oct 2025

10/10 Excellent

Roy

Room is clean
Stayed 2 nights in Nov 2025

10/10 Excellent

ROBERT, Queen Creek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding !! our fifth floor room suite was amazing. Service was exceptional. Will definitely stay here again.
Stayed 5 nights in Nov 2025