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The Machiya Ebisuya

3.0 star property

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Exterior
Reception
Down duvets, in-room safe, individually decorated
Down duvets, in-room safe, individually decorated
Down duvets, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

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192 Ebisuya-cho Shimogyo-ku, Kyoto, Kyoto Prefecture, 600-8062
  • Place, Kawaramachi Street
    ‪4 min walk‬
  • Place, Shijo Street
    ‪6 min walk‬
  • Place, Pontocho Alley
    ‪10 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

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About this property

The Machiya Ebisuya

This hotel features dry cleaning, laundry facilities, and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
The Machiya Ebisuya offers 30 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of The Machiya Ebisuya's great location. During your stay, you're just a quick walk from Kawaramachi Street. You'll find features like free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Kawaramachi Street and 6 minutes by foot from Shijo Street
The Machiya Ebisuya offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. The Machiya Ebisuya also features dry cleaning/laundry services, express check-out, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Kyoto hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE MACHIYA EBISUYA Hotel
THE MACHIYA EBISUYA Kyoto
THE MACHIYA EBISUYA Hotel Kyoto

The Machiya Ebisuya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 151 out of 179 reviews
Rating 8 - Good. 22 out of 179 reviews
Rating 6 - Okay. 5 out of 179 reviews
Rating 4 - Poor. 0 out of 179 reviews
Rating 2 - Terrible. 1 out of 179 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was the right amount of space for three travelers. It was very cozy and staff were friendly and gave good advice in regards to food and transportation. Highly recommend!
Stayed 3 nights in Nov 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful quiet location. An easy walk to many areas. We had a three person room and it was comfortable and clean. We had a washer/ dryer in our room but it took a very long time to run a cycle. We should’ve used the laundry on the first floor. We could hear our neighbors at some point but it was never to the point where we could not sleep. The staff was very kind and helpful with our many questions. We would definitely stay here again!
Stayed 3 nights in Dec 2025

6/10 Okay

Lu

Stayed 1 night in Dec 2025

10/10 Excellent

Geeta

This was a beautiful hotel! We stayed at some big hotels in Tokyo and wanted a smaller place to stay in Kyoto that reflected Japanese architecture. I found this hotel on Expedia and booked it and so glad I did! The hotel was beautiful with tradition Japanese look and feel but with all the modern amenities. The kids slept on mattresses in a screened off room and loved it. The front desk staff were all lovely, and the free washer and dryer were a big plus. We also had breakfast for W days
Stayed 2 nights in Dec 2025

10/10 Excellent

C L R

Stayed 2 nights in Dec 2025

10/10 Excellent

Sungwook, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

priya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Great spacious family room for our family of 4 easily walkable to train station, Gion district, temples, food, and shopping.
Stayed 2 nights in Nov 2025

10/10 Excellent

cosmetic

Stayed 1 night in Oct 2025

10/10 Excellent

Roy

Room is clean
Stayed 2 nights in Nov 2025

10/10 Excellent

ROBERT, Queen Creek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding !! our fifth floor room suite was amazing. Service was exceptional. Will definitely stay here again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Jobse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron James

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dan, MELVILLE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing, except the main bed, which was very firm. The staff were very helpful and assisted us with all our enquiries. Great location, loads of restaurants and shops nearby which was great.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Machiya Ebisuya. Friendly staff, great location. Beautiful room.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Victor

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in quiet neighborhood. Great for walking around city and sightseeing.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!
Stayed 8 nights in Aug 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and spacious by Japan standards. Great service. Free laundry facilities was plus but the machines take a long time and one dryer was out of service so the night I did laundry I had to be up really late to complete ot.
Stayed 6 nights in Sep 2025

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Emma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous! We loved staying on the tatami mats.
Stayed 3 nights in Sep 2025