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The Machiya Kazahaya

2.5 star property

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Photo gallery for The Machiya Kazahaya

Interior entrance
Property entrance
Lobby sitting area
THE KAZAHAYA Garden Suite
THE KAZAHAYA Garden Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
570-6 Kazahayacho, Shimogyo-ku, Kyoto, Kyoto, 600-8475
  • Place, Shijo Street
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪13 min walk‬
  • Place, Pontocho Alley
    ‪6 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪57 min drive‬

Room options

View all photos for THE KAZAHAYA Garden Suite

THE KAZAHAYA Garden Suite

THE KAZAHAYA Garden Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for KAZE Deluxe Room

KAZE Deluxe Room

KAZE Deluxe Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for THE KAZAHAYA Suite

THE KAZAHAYA Suite

THE KAZAHAYA Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for KAZE Triple Room

KAZE Triple Room

KAZE Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bunk Bed

View all photos for KAZE Double Room

KAZE Double Room

KAZE Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for KAZE Twin Room

KAZE Twin Room

KAZE Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed

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About this property

The Machiya Kazahaya

Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a communal living room, and a front-desk safe are onsite.
The Machiya Kazahaya offers 6 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Kyoto hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include a yukata (Japanese robe).
During your stay at The Machiya Kazahaya, you're just a quick walk from Shijo Street. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 14 minutes by foot from Nishiki Market and a 2-minute drive from Pontocho Alley
The Machiya Kazahaya offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The Machiya Kazahaya also features express check-out, a front-desk safe, and a communal living room.

This Kyoto hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Communal living room
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

MACHIYA KAZAHAYA House
MACHIYA KAZAHAYA Kyoto
MACHIYA KAZAHAYA
Private vacation home THE MACHIYA KAZAHAYA
THE MACHIYA KAZAHAYA Kyoto
MACHIYA KAZAHAYA House Kyoto
Private vacation home THE MACHIYA KAZAHAYA Kyoto
Kyoto THE MACHIYA KAZAHAYA Private vacation home
The Machiya Kazahaya Hotel
The Machiya Kazahaya Kyoto
The Machiya Kazahaya Hotel Kyoto

The Machiya Kazahaya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 44 reviews
Rating 8 - Good. 7 out of 44 reviews
Rating 6 - Okay. 1 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brecht

Liked: Cleanliness, amenities, property conditions & facilities
Definitely glad I stumbled upon this gem!! I really had an amazing stay here and everything was so easy and convenient! The staff was even so kind to help me bring my suitcase upstairs (Thank you again!). Definitely would come back here in the future! Very clean and pretty room!
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/s
Stayed 3 nights in Sep 2025

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful clean accommodation in the heart of Kyoto. It felt traditional but modern. Easy check in, staff was lovely!!! Very quiet and peaceful neighborhood.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pedro Alejandro Sanchez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at this place, Almost perfect The room was clean and as expected a bit small but LARGE for Japan . The only thing that I would change is Chairs and table to stay in the room are extra from my POV I would have remove a chair and a table and just leave the night stand and a chair to have a bit more of room for luggage But Everything was just perfect
Stayed 2 nights in Jun 2025

6/10 Okay

Mitchell

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2025

10/10 Excellent

Mona

Liked: Cleanliness
This property was in the heart of it all but tucked away on a quiet side street. It has everything you could need in a stay. As if you were living in your very well appointed own apartment in the city. We especially loved the Japanese mattresses which were very comfortable for our kids and came with very nice bedding that made for restful sleep.
Stayed 2 nights in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A slight walk into Shibuya but there is a bus stop outside. Hotel was great. Roomy and clean. Staff spoke very good English. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vinny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 4 nights in Jun 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful residence

Beautiful rooms in a lovely, quiet neighbourhood. A real highlight in our Japan trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aracelis, Trujillo Alto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property
Stayed 1 night in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Machiya stay

Great room in a traditional Machiya. Check in process was quick with friendly staff, and located a very short walk away from Kyoto station, with the offer of luggage delivery to the Machiya. The Machiya itself is situated a short walk from a couple of train stations in a quiet area, and is a excellent building, with nice design and the room itself was spacious, clean and all the facilities required. Only drawback was that we didn't stay longer!
Stayed 1 night in Jan 2024

8/10 Good

Lorrel

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for four of us, with private sleeping areas. The accommodation has everything you need and was a pleasant oasis from the heat wave happening in Kyoto. Would stay again in a heartbeat!
Stayed 1 night in Sep 2023

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to experience in Kyoto!
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The Machyia was great! Suited our needs for the trip perfectly. Our only thing was the bedroom got very warm at night, it definitely needs a fan in there since the AC doesn't quite blow in there
Stayed 6 nights in Jul 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Brilliant stay. We were able to drop our bags off at the main office, so we could explore Kyoto with ease. Check in process was easy. The hotel itself is newly furnished and clean. The largest bathroom we have had in Japan. Comfy beds. Location is about 30 mins to Kyoto station. 15-20 mins to the main bars. A quiet residential area.
Stayed 2 nights in Apr 2023

10/10 Excellent

QIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好，遠超我的預期。酒店充滿日式風格，職員服務也十分熱情。
Stayed 2 nights in Oct 2025

8/10 Good

Shunsuke

Stayed 1 night in Sep 2025

10/10 Excellent

JUNYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

かずま

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

REITO

Stayed 2 nights in Nov 2024

10/10 Excellent

なおこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MYUKO

Stayed 1 night in Sep 2024