Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

3.5 star property
VIP Access

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Photo gallery for Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

Terrace/patio
In-room safe, laptop workspace, blackout curtains, soundproofing
Exterior
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
557 Nakanocho, Nakagyo-ku, Kyoto, Kyoto, 604-8042
  • Place, Nishiki Market
    ‪2 min walk‬
  • Place, Kawaramachi Street
    ‪3 min walk‬
  • Place, Pontocho Alley
    ‪4 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Twin Room with Washing Machine, Non-Smoking

9.6 out of 10
Exceptional
(37 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Twin Room with Extra Bed and Washing Machine, Non-Smoking

9.8 out of 10
Exceptional
(22 reviews)
  • 24 sq m
  • Sleeps 5
  • 3 Large Single Beds

Premier Twin Room with Washing Machine, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi offers 54 accommodations with all-in-one washer/dryers and safes. Accommodations at this 3.5-star hotel have kitchenettes with stovetops and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi. During your stay, you're just a quick walk from Kawaramachi Street. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Nishiki Market and 3 minutes by foot from Kawaramachi Street
As a guest of Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi, you'll find a terrace, concierge services, and laundry facilities. WiFi is free in public spaces. Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3.5-star Kyoto hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • All-in-one washing machine/dryer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TOKYU STAY SHIN-KYOGOKU-DORI

Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 557 out of 682 reviews
Rating 8 - Good. 102 out of 682 reviews
Rating 6 - Okay. 16 out of 682 reviews
Rating 4 - Poor. 3 out of 682 reviews
Rating 2 - Terrible. 4 out of 682 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Sandra Sien Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was located in a very convenient area with lots of transit, shopping and restaurants close by. The lobby was beautiful and we loved the drinks station. The donut shop under the hotel was very good and we bought breakfast there on multiple days. The room was a bit small, but likely standard for an Asian country. The in-room laundry was very convenient.
Stayed 4 nights in Dec 2025

10/10 Excellent

Herbert

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is locate right at the heart of the shopping area, super convenient. Most surprising feature of the room is the washing machine with cloth dryer, it is definitely a A+ for traveler even for a day or two. The staff here is excellent, friendly, kind and offer a lot of help in every aspect. The hotel lobby is small but provide an environment for relaxing and a drink ( it has a choice of soft drinks, wine and sake, most importantly free of charge). This make me and my family a very happy stay in Kyoto.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yuriko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くて商店街の真ん中にあってとても便利 ホテルの中はとても静かで落ち着きます
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious and totally quiet. The area was busy but perfectly situated for transport, shopping and dining whilst being in the heart of the city and yet only half an hours walk from most of the numerous major attractions. The staff were helpful and friendly and the free coffee etc was very welcome. We’d definitely return should we have the opportunity.
Stayed 14 nights in Nov 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, great location to shop and see many sites.
Stayed 3 nights in Dec 2025

8/10 Good

Cedora Jocelyn, Union City

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Staff and free sake. Location is great too, a couple of minutes from the hotel.
Stayed 8 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are really comfortable, the location's great -- you have the market and the subway steps away and can easily walk to Gion. The staff are wonderful, they go above and beyond and the hotel offers amenities from toothbrushes and combs to free coffee, soft drinks, and complementary sake and wine. Would stay there again.
Stayed 7 nights in Nov 2025

10/10 Excellent

marvin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was amazing. The staff, amenities, and location!
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Travelled with group
Liked: Staff & service
Location to Nishiki Market and shopping malls is excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lorie Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every aspect of our stay was excellent. Location, staff, lobby, amenities, room size and comfort, cleanliness and quiet. The only thing that could be improved on would be the addition of a recycle bin in the room. We tried our best to keep items separated though! Also the walls could use a little touch up - previous guests seem to not be very careful when using the kettle (running the spout along the wall) and sliding or banging suitcases against the walls. Little picky things! I would 100% recommend this hotel and would 100% stay here again. It was fabulous!
Stayed 4 nights in Nov 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 5 nights in Oct 2025

10/10 Excellent

Alberto, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Awesome location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel during our trip. Best staff, amenities, location and room. I would happily stay again! 10/10!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gokce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at this hotel. The location is perfect, making it easy to explore the area. The staff were exceptionally kind and helpful throughout our stay, which really enhanced our experience. The room was impressively spacious, especially by Japanese hotel standards, and was kept impeccably clean. A standout feature was the in-room washer/dryer, which we used multiple times during our stay and found incredibly convenient. Overall, we loved our stay and would definitely recommend this hotel to anyone visiting the area.
Stayed 5 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to shopping, public transportation and restaurants. Hotel had all the amenities needed especially a washer/dryer.
Stayed 4 nights in Oct 2025

10/10 Excellent

Seyyed Hojjat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazint staff very welcoming check in process and larger rooms compared to other places Tokyu stays in Japan.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the hotel was off the Shinkyogoku street where there was lots of shopping and dining, yet the hotel was quite beautiful and peaceful. Our room was clean and spacious and we made good use of washer/dryer to replenish for rest of our trip. Great place to stay in Kyoto!
Stayed 3 nights in Oct 2025

2/10 Terrible

Al, Woodbridge

Stayed 5 nights in Sep 2025

10/10 Excellent

Sona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Julius, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and location near from good places
Stayed 2 nights in Aug 2025

10/10 Excellent

Ngoc thi kim

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel , new renovation , excellent service , spacious rooms for 3 adults
Stayed 2 nights in Sep 2025

10/10 Excellent

Luc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff!
Stayed 3 nights in Sep 2025