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The GrandWest Arashiyama

3.5 star property
VIP Access

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Photo gallery for The GrandWest Arashiyama

Front of property – evening/night
Standard Family Room with Tatami Area
Rooftop terrace
Lobby lounge
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
48 Arashiyama Kamikaidocho, Nishikyo-ku, Kyoto, Kyoto, 616-0016
  • Place, Arashiyama Onsen
    ‪3 min walk‬
  • Place, Arashiyama Monkey Park Iwatayama
    ‪7 min walk‬
  • Place, Togetsukyo Bridge
    ‪9 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Family Room

Superior Family Room | View from room

Superior Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 52 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Family Room with Tatami Area

Standard Family Room with Tatami Area

Standard Family Room with Tatami Area

9.8 out of 10
Exceptional
(6 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, individually decorated, individually furnished, desk

Junior Suite

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Dining Suite

Dining Suite

Dining Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Family Room

Premium bedding, individually decorated, individually furnished, desk

Deluxe Family Room

  • Sleeps 4
  • Free Wi-Fi

Junior Suite With Mini Kitchen

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Family Room

Premium bedding, individually decorated, individually furnished, desk

Superior Family Room

  • Sleeps 5
  • Free Wi-Fi

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About this property

The GrandWest Arashiyama

Along with a coffee shop/cafe, this smoke-free hotel has concierge services and a garden. WiFi in public areas is free. Other amenities include multilingual staff assistance.
The GrandWest Arashiyama offers 10 accommodations with complimentary bottled water and slippers. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Public bath/onsen services include a yukata (Japanese robe).
Our customers tell us they can't get enough of the helpful staff at The GrandWest Arashiyama. During your stay, you're just a quick walk from Arashiyama Onsen. Features include free WiFi in public areas, plus a coffee shop/cafe and concierge services.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Togetsukyo Bridge and Tenryu-ji Temple
There's a coffee shop/cafe on site. WiFi is free in public spaces. The family-friendly The GrandWest Arashiyama also features multilingual staff, a garden, and concierge services.

This 3.5-star Kyoto hotel is smoke free.

Kyocafe chacha嵐山 - Onsite café.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • Offsite parking; reservations required

Food and drink

  • A coffee shop/cafe
  • Private picnics

Restaurants on site

  • Kyocafe chacha嵐山

Things to do

  • Shopping

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • Mini-fridge

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Freezer
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

GrandWest Arashiyama Hotel
GrandWest Arashiyama
The GrandWest Arashiyama Hotel
The GrandWest Arashiyama Kyoto
The GrandWest Arashiyama Hotel Kyoto

The GrandWest Arashiyama Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 131 out of 158 reviews
Rating 8 - Good. 21 out of 158 reviews
Rating 6 - Okay. 2 out of 158 reviews
Rating 4 - Poor. 3 out of 158 reviews
Rating 2 - Terrible. 1 out of 158 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room and staff were great and the breakfast was excellent. Very close to the train station too.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So spacious and the beds are so comfortable!! I love this place.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

RIANA

Liked: Cleanliness, staff & service, amenities
The room was so clean and spacious. The beds were comfortable, sleep was effortless. So many amenities were offered and added to the experience. Breakfast down stairs was good, the cafe is cozy. This was the most kid friendly hotel I’ve been to, we are booking this hotel for the rest of our stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many sites.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mi Ae

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Excellent stay! The staff were very kind and helpful, and the room was spotless. Everything was comfortable and well-maintained, and I really loved my stay here. I would definitely come back again!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anne

We enjoyed our three night stay at the GrandWest Arashiyama
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Loved our stay there!
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Jooho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll definitely come back here again if I return to Kyoto.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Satchel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really amazing. Breakfast was great too. Rooms were clean and comfortable
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and location are amazing!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
Modern hotel with old Japan touches. Loved the yakata robes and tatami mat floors. Most comfy Japanese hotel bed ever. The cafe that serves breakfast below was amazing and I loved the quiet location in Arashiyama. It was an easy 15 minute walk to the river.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the GrandWest Arashiyama was exceptional. The room was spacious and clean, reception was incredibly helpful, and the location was quiet and idyllic. During our stay we made the most of the amenities including free refreshments, a washing/drying machine, and a cute cafe situated just downstairs from the hotel entrance. Our stay here was easily one of the best parts of our trip to Japan and I highly encourage those visiting Arashiyama to consider this hotel!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably clean, graciously accommodating, peaceful and welcoming.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

jue zhao

Liked: Cleanliness, staff & service, property conditions & facilities
Services are great, clean and hugeee rooms
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The hotel staff were excellent and the rooms were spacious, very clean and luxurious. Attractions were all within reasonable walking distance.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

CHI MING

Liked: Staff & service, amenities, property conditions & facilities
Staff very nice and helpful
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Monette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and modern facility with a fantastic and kind staff. This was a really great facility and I will definitely be staying here again.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Que

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff at the lobby
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved everything about this hotel! The location is perfectly tucked away off the beaten path—peaceful and quiet, yet still convenient. The room was spacious and the beds were incredibly comfortable. To top it off, the breakfast was delicious with plenty of options. Highly recommend!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Emiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind n helpful. Walkable to all three stations. The room was very specious and clean. Great place to stay with small children.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and lovely place.

Beautiful, functional design in excellent walkable location to Arashiyama Bamboo Forest path.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The staff were kind and welcoming, and the location was perfect—peaceful, not noisy or crowded. There were many sightseeing spots along the street leading to Arashiyama Station (JR), which made exploring the area very enjoyable. The hot bath was very relaxing, and the bed was super comfortable. I would love to come back again!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to tourist areas, and amazingly spacious compared to similar properties for family of 4. Beds were comfortable.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is spacious and clean. The staff are very helpful too.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the homely and cozy style of the guestroom and the family setting of the in room facilities. Enjoy the breakfast and apa facilities partnered with the hotel. I will indeed recommend others and return when I visit again.
Stayed 2 nights in Dec 2024