Tokyu Stay Kyoto Sanjo-Karasuma

Property class: 3.5

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

A modern building with large glass windows, a seating area with chairs, and a garden with plants and gravel pathways.
A modern kitchen with a central island, wooden beams, and a view through a glass door.
A buffet with various food items including fruits, pastries, and cereals.
A modern building entrance with a glass door, a concrete planter, and a pathway leading to the entrance.
A narrow pathway flanked by plants and stone slabs, leading to a building entrance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Nishiki Market
    ‪9 min walk‬
  • Place, Pontocho Alley
    ‪12 min walk‬

Room options

Standard Twin room, Non-smoking ([Non-smoking] Standard Twin <23 square meters>)

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Standard Double room, No view, Non-smoking ([Non-smoking]Standard Double <18 square meters>)

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room with Washing Machine (Single Use)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Twin Room with Washing Machine (Single Use)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Standard Double Room with Washing Machine (For 2 People)

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Standard Twin Room with Washing Machine (For 2 People)

9.2 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

A restaurant, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Weekly housekeeping is available.
Tokyu Stay Kyoto Sanjo-Karasuma offers 112 accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Kyoto hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Kyoto Sanjo-Karasuma. During your stay, you're just a quick walk from Shijo Street. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Heian Shrine and a few minutes from Yasaka Shrine
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at Tokyu Stay Kyoto Sanjo-Karasuma.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
京都ことこと 烏丸御池店 - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A restaurant

Restaurants on site

  • 京都ことこと 烏丸御池店

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washing machine/dryer
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Great everything, room was clean staff was always nice.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very nice hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, the property has everything you need and is very conveniently located.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean property.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, we would stay here again
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great amenities, helpful staff and in room laundry
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Cherrylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a surprised foot bath pool area right in the lobby of the hotel: Unlimited drinks provided for free( sake, tea , cocktails and specialty coffees)
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly lovely and helpful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel 5 minutes walk to the Karasuma Oike subway which can take you anywhere in Kyoto. Reception staff are pleasant and helpful. Very good facilities including a washing machine/dryer. A foot bath! In the reception are together with saki and coffee dispensers. A great place to stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Michael David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Room was clean. Good location.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with a convenient Laundry! Free coffee in the lounge offering a foot pool and free sake to end the day right! Great service!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent, the staff were very courteous and helpful, the room was spacious, clean, and very comfortable. Breakfast was a convenience, and we would absolutely book here again for a stay in Kyoto
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Rosetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and loved having washer in room. Food breakfast with fruit but no whole wheat items
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Kaili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent breakfast. Would be helpful to have multilingual instructions available for the in-room washer/dryer.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foot bath. Free sake and coffee. Close up everything. Great beds and room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, comfy and clean. Staff were very helpful and attentive. Location was good with a relatively short walk or underground journey to many of the key sites. On site breakfast wasn’t great, i would recommend a visit to Fiveran bakery instead (just around the corner)
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very good….clean, spacious room with washing machine and microwave, coffee/choc machine and sake in reception, lovely staff, good breakfast. The bonuses are location (less than 5mins walk to nearest subway station and 3 stops to Kyoto Main Train Station), loads of shops nearby like chemists, Starbucks, McDo, 7-11, Lawsons, Family Mart, restaurants!!!! We enjoyed staying here as our base. We then had day trips to Nara, Himeji, and Osaka.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, close to transit, dining, and a 7/11. Great staff, good coffee & beverage options in the lobby. Room a bit small but comfortable. Would definitely stay there again. Thanks!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kimberly

Comfortable and clean hotel at a good price in a great location.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Kyoto, short walk to the subway for easy access Kyoto station. Room was spacious with in room washer dryer in a quiet location with many restaurant options nearby. Very happy with this Tokyu Stay location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the laundry in the room, especially with the baby. The staff were very accommodating and kind! The location is pretty much a 30 minute walk to everything and the Karasuma line it around the corner!!!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

SATOSHI

Liked: Staff & service
semashita. The room was clean and functional. I had a comfortable stay without any problems.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sahr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Sep 2025