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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property
Courtyard
Lobby lounge
Courtyard
Daily buffet breakfast (JPY 2750 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (Single Use)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (Single Use)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (For 2 People)

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (For 2 People)

9.4 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Tokyu Stay Kyoto Sanjo-Karasuma

A restaurant, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Housekeeping is available once per stay.
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Kyoto Sanjo-Karasuma. During your stay, you're just a quick walk from Shijo Street. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Heian Shrine and a few minutes from Yasaka Shrine
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at Tokyu Stay Kyoto Sanjo-Karasuma.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
京都ことこと　烏丸御池店 - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A restaurant

Restaurants on site

  • 京都ことこと　烏丸御池店

Family friendly

  • All-in-one washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

The property will be renovating from December 8 2025 to March 13 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Nov 2025

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very clean, decent size room but the pillows are truly terrible.
Stayed 3 nights in Dec 2025

10/10 Excellent

Qian

Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super convenient spot for a city stay. The subway is just a few steps from the entrance, which made getting around so easy. Having a 7-11 right around the corner was a total life-saver, too. The area is awesome—lots of high-end shopping (like Diesel) and a ton of great restaurants to check out. Plus, there is a solid gym around the corner when you leave if you need a workout. Really loved the vibe here. Highly recommend if you want everything within walking distance!
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, laundry in room, great breakfast options and friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Comfortable and clean hotel at a good price in a great location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Anna Khanh

I stayed at this same hotel 6 months ago so I know I would have a wonderful stay this time again. Room was spotless and spacious for solo traveler. All the staff were so friendly and helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rodrigo

Stayed 5 nights in Dec 2025

10/10 Excellent

Nayyera

Stayed 2 nights in Nov 2025

8/10 Good

Kuldip, Burnaby

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, morning coffee, tea was appreciated, friendly, helpful staff.
Stayed 5 nights in Nov 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Comfortable, clean and quiet. Stay was excellent. Close to market and other points of interest.
Stayed 11 nights in Nov 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time I’ve stayed here. The hotel is in a great location, quiet neighborhood yet close to transportation and shopping areas. The rooms are clean. Breakfast was excellent. Having washer/dryer in the room was a big plus.
Stayed 5 nights in Nov 2025

6/10 Okay

Joe

Liked: Staff & service, amenities
Really helpful staff. The hotel has a good location near public transport and generally the facilities are nice. The rooms are quite small and ours was not as clean as I'd hoped with stains on walls.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 4 nights in Nov 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Room was smaller than advertised. Stated in booking as 20m2, but was only about 15m2. After 3 weeks in Japan room size matters…
Stayed 4 nights in Nov 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Nov 2025

8/10 Good

Mário

Liked: Cleanliness, staff & service, amenities
Staff were great!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Samuel

Stayed 6 nights in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities
Great location. All the amenities in the room you’d need, hairdryer, toothbrush, large sized room and the reception staff were extremely helpful.
Stayed 3 nights in Nov 2025

6/10 Okay

Kate

Travelled with family
It was very convenient that laundry machine is in the room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, property conditions & facilities
The service and amenities were wonderful. Very clean as well.
Stayed 4 nights in Oct 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Great service.
Stayed 5 nights in Nov 2025

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We had to request a new room because our original one had a lot of black mold.
Stayed 3 nights in Nov 2025

8/10 Good

Kay

Liked: Cleanliness, amenities
Staff were very professional. I liked the spacious 2 double beds. Also lobby was very nice with coffee bar and sparkling water station. It has a relaxing feel and also the pamplets available for Kyoto’s main attractions were helpful. Location was great for few minutes walk to many restaurants including Nishiki Market and various train station.
Stayed 5 nights in Nov 2025

10/10 Excellent

Karam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025