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THE GENERAL KYOTO Bukkoji Shinmachi

3.0 star property

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Photo gallery for THE GENERAL KYOTO Bukkoji Shinmachi

A minimalist indoor garden with a water feature, wooden paneling, and dark stone tiles.
A reception area with a wooden reception desk, a decorative screen, and a tiled floor.
A modern interior with a wooden partition, seating area, and a patterned ceiling.
A reception area with a wooden reception desk, a bench, and a patterned wall.
Standard King Room, Non Smoking (Up to 2 people aged 6 and above)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
385 Funebokocho Shimogyo Ward, Kyoto, Kyoto, 600-8443
  • Place, Shijo Street
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪10 min walk‬
  • Place, Kawaramachi Street
    ‪14 min walk‬

Room options

View all photos for Standard King Room, Non Smoking (Up to 2 people aged 6 and above)

A modern hotel room with a large bed, bedside tables, a wooden wardrobe, and a decorative wall piece.

Standard King Room, Non Smoking (Up to 2 people aged 6 and above)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King Room, Non Smoking (Up to 2 people aged 6 and above)

A hotel room with a large bed, two bedside lamps, a nightstand, and a wall-mounted TV.

Superior King Room, Non Smoking (Up to 2 people aged 6 and above)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking (Up to 3 people aged 6 and above)

A Superior Twin Room, Non Smoking, 290 Sq/Ft.

Superior Twin Room, Non Smoking (Up to 3 people aged 6 and above)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Desk, laptop workspace, free WiFi, bed sheets

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Desk, laptop workspace, free WiFi, bed sheets

Room

  • Sleeps 5
  • Free Wi-Fi

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About this property

THE GENERAL KYOTO Bukkoji Shinmachi

Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas.
THE GENERAL KYOTO Bukkoji Shinmachi offers 16 air-conditioned accommodations with slippers and designer toiletries. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Kyoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at THE GENERAL KYOTO Bukkoji Shinmachi. During your stay, you're just a quick walk from Shijo Street. Features include free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Full breakfast served daily for a fee
  • Amenities include laundry facilities and an elevator
  • Steps from Shijo Street and 10 minutes by foot from Nishiki Market
THE GENERAL KYOTO Bukkoji Shinmachi offers its guests laundry facilities, room service (during limited hours), and an elevator. WiFi is free in public spaces.

This 3-star Kyoto hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

ZA JENERARU KYOUTO BULTUKOUJISHINMACHI
THE GENERAL KYOTO Bukkoji Shinmachi Hotel
THE GENERAL KYOTO Bukkoji Shinmachi Kyoto
THE GENERAL KYOTO Bukkoji Shinmachi Hotel Kyoto

THE GENERAL KYOTO Bukkoji Shinmachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 64 out of 76 reviews
Rating 8 - Good. 9 out of 76 reviews
Rating 6 - Okay. 1 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Manpreet S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient and central to explore the area.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Great lounge and food. Friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, attentive, really nice shower
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, helpful staff, safe, quiet, and convenient location.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The lounge was a very peaceful place during our visit.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Loudi-Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a great area
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 10 min walk from shops. The drier does take a long time to dry clothes, just be prepared and patient.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed three nights at The General Kyoto Bukkoji. This is quite literally one of the best hotels I have ever stayed in! The staff was warm and welcoming and went the extra mile to offer assistance/recommendations. The package we chose included breakfast, which was so delicious and abundant! With free snacks and drinks (including espresso), we were never hungry! The room was spacious, clean and comfortable, with cozy cotton pajamas that were changed out each day. The location was also perfect, with walking distance to Nijo Castle and Nishiki market. Tons of great dining options are also close by. We hope to stay here again sometime, if we ever make it back to Kyoto! This is our number one pick!
Tasty breakfast!
Another tasty breakfast!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yiyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, great snacks at the lounge
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel had great amenities (free snacks, beer, water, laundry, etc.). The staff were great and welcoming. The room was comfy and bathroom was spacious. Will stay again!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed, convenient to many delicious small restaurants, quiet, perfect lounge for insomniacs and early risers
Stayed 1 night in Mar 2023
Verified

8/10 Good

Deidre

Liked: Amenities, property conditions & facilities
Staff was very friendly. Facility was very clean.
Stayed 2 nights in May 2024
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and cute. Staff is amazing. Close to shopping strip and Gion.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place

Nice rooms, great staff, laundromat on the premises, free drinks and snacks in the lounge. Good location. I recommend this place.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service. Amazing location. Lovely lounge.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and staff were very friendly and professional. There is also a lounge area open from midday to 10pm with complimentary food and drinks
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel perfectly situated in the charming small streets of the quite part of Kyoto . The staff were so friendly and helpful ! The room was so charming and tidy .
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Only there for 1 night but this place is very nice. The room was spacious. Bathroom was amazing. Not too many amenities but the price i paid was well worth it.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful. I loved the style, and the rooms were super clean and spacious. The lounge offers free bites and drinks throughout the day. The hotel is very close to Gion and it’s easy to get to other sites via the nearby bus and train stations. The staff was super friendly.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and couldn’t do enough. Breakfast was beautiful and we loved making new friends with drinks and nibbles between 5-7pm each afternoon.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Wan Chi Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inviting atmosphere through the staffs, interior design, decor, lighting and the silence of it
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Kyoto Bukkoji is a calm and serene property. The rooms are spacious and the bathrooms are as well. The guest area is super for afternoon snacks and a glass of wine. The hotel is in central Kyoto so handy to everthing. Excellent value for money - a wonderful hotel
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Masami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The room is big enough.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at the General Kyoto Bukkoji Shinmachi

Very pleasant stay. Staff was super friendly and helpful. The complimentary longe was a nice touch. The only minor issue was with the humidity level in the room and the hardness of the bed.
Stayed 3 nights in Oct 2024