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THE GENERAL KYOTO Bukkoji Shinmachi

3.0 star property

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Photo gallery for THE GENERAL KYOTO Bukkoji Shinmachi

Lobby lounge
Reception
Reception
Standard King Room, Non Smoking (Up to 2 people aged 6 and above)
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
385 Funebokocho Shimogyo Ward, Kyoto, Kyoto, 600-8443
  • Place, Shijo Street
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪9 min walk‬
  • Place, Pontocho Alley
    ‪17 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪57 min drive‬

Room options

View all photos for Standard King Room, Non Smoking (Up to 2 people aged 6 and above)

Standard King Room, Non Smoking (Up to 2 people aged 6 and above)

Standard King Room, Non Smoking (Up to 2 people aged 6 and above)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room, Non Smoking (Up to 2 people aged 6 and above)

Superior King Room, Non Smoking (Up to 2 people aged 6 and above)

Superior King Room, Non Smoking (Up to 2 people aged 6 and above)

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Up to 3 people aged 6 and above)

Superior Twin Room, Non Smoking (Up to 3 people aged 6 and above)

Superior Twin Room, Non Smoking (Up to 3 people aged 6 and above)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

Similar properties

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)
THE GENERAL KYOTO Shijyo Shinmachi
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
4.9 out of 5, Exceptional, 134 reviews
The price is €110
9 Mar - 10 Mar
THE GENERAL KYOTO Shijyo Shinmachi

About this property

THE GENERAL KYOTO Bukkoji Shinmachi

Hotel in Kyoto, steps from Shijo Street
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas.
THE GENERAL KYOTO Bukkoji Shinmachi offers 16 air-conditioned accommodations with slippers and designer toiletries. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kyoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at THE GENERAL KYOTO Bukkoji Shinmachi. During your stay, you're just a quick walk from Shijo Street. Features include free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Full breakfast served daily for a fee
  • Amenities include laundry facilities and an elevator
  • Steps from Shijo Street and 10 minutes by foot from Nishiki Market
THE GENERAL KYOTO Bukkoji Shinmachi offers its guests laundry facilities, room service (during limited hours), and an elevator. WiFi is free in public spaces.

This 3-star Kyoto hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

ZA JENERARU KYOUTO BULTUKOUJISHINMACHI
THE GENERAL KYOTO Bukkoji Shinmachi Hotel
THE GENERAL KYOTO Bukkoji Shinmachi Kyoto
THE GENERAL KYOTO Bukkoji Shinmachi Hotel Kyoto

THE GENERAL KYOTO Bukkoji Shinmachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 55 out of 66 reviews
Rating 8 - Good. 8 out of 66 reviews
Rating 6 - Okay. 1 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Stayed 2 nights in Nov 2025

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Sofia Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this hotel in Kyoto. From the moment we arrived, everything felt effortless and welcoming. The room was spacious, comfortable, and beautifully designed. The location was perfect - so convenient for exploring the city yet peaceful when we wanted to relax. The staff truly made the experience exceptional. A special thank you to Mariko at reception, who helped us with our luggage transfer and went out of her way to be kind, attentive, and helpful - her warmth made us feel instantly at home. We also want to thank the wonderful gentleman at breakfast each morning. The breakfast itself was a highlight of our stay. The delicious dishes, fresh pastries, and beautifully presented plates were unforgettable, but it was his friendliness and care that made it even more memorable. We still miss those breakfasts! This was an amazing stay all around: the hotel, the people, the food, and the atmosphere. Thank you so much for making our time in Kyoto so special. We can’t wait to come back.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The lounge was a very peaceful place during our visit.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, helpful staff, safe, quiet, and convenient location.
Stayed 3 nights in Apr 2025

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and cute. Staff is amazing. Close to shopping strip and Gion.
Stayed 4 nights in Apr 2025

10/10 Excellent

Loudi-Mae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a great area
Stayed 4 nights in Mar 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a cute and quaint boutique hotel. The rooms are super clean and modern. We stayed in room 202 hada side tinted window but was so new inside. Loved tne shower and the fact the toilet bowl had a seperate door. It is close to the main stripe and you can walk anywhere close by.7-11 right around tbe corner.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lijuan

Stayed 1 night in Oct 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at the General Kyoto Bukkoji Shinmachi

Very pleasant stay. Staff was super friendly and helpful. The complimentary longe was a nice touch. The only minor issue was with the humidity level in the room and the hardness of the bed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and couldn’t do enough. Breakfast was beautiful and we loved making new friends with drinks and nibbles between 5-7pm each afternoon.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel had great amenities (free snacks, beer, water, laundry, etc.). The staff were great and welcoming. The room was comfy and bathroom was spacious. Will stay again!
Stayed 2 nights in Sep 2024

8/10 Good

Masami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The room is big enough.
Stayed 3 nights in Jul 2024

8/10 Good

Deidre

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was very friendly. Facility was very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and staff were very friendly and professional. There is also a lounge area open from midday to 10pm with complimentary food and drinks
Stayed 2 nights in May 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very helpful. It also helped that they speak English. Room was very clean. Enjoyed the lounge where snack and drinks were provided. Plenty of things to do in Kyoto. We spent a day around the Arashiyama area, a day in Gion, etc. If you have a spare day, I would recommend going to Nara for a day.
Stayed 4 nights in Oct 2023

10/10 Excellent

Yiyin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, great snacks at the lounge
Stayed 1 night in Oct 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service. Amazing location. Lovely lounge.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 4 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel perfectly situated in the charming small streets of the quite part of Kyoto . The staff were so friendly and helpful ! The room was so charming and tidy .
Stayed 3 nights in Jun 2023

10/10 Excellent

dongseok

Stayed 1 night in May 2023

10/10 Excellent

Rosalina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The boutique hotel was a much needed respite after our days in Tokyo. It was clean, quiet and spacious. We made use of the washer and the lounge. It was conveniently located to busses and subways.
Stayed 3 nights in May 2023