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Les Chalets de la Serraz

4.0 star property

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Photo gallery for Les Chalets de la Serraz

Property grounds
Seasonal outdoor pool
Terrace/patio
Standard Room
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
3862, route du Col des Aravis, La Clusaz, Haute-savoie, 74220
  • Place, La Clusaz Ski Resort
    ‪1 min walk‬
  • Place, Beauregard Cross Country Ski Area
    ‪11 min walk‬
  • Place, Le Hameau des Alpes
    ‪4 min drive‬

Room options

View all photos for Chalet (Duplex)

Chalet (Duplex)

Chalet (Duplex)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Select Comfort beds, in-room safe, desk, free cots/infant beds

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

Select Comfort beds, in-room safe, desk, free cots/infant beds

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Chalet (Duplex 2 adults-3 children)

Select Comfort beds, in-room safe, desk, free cots/infant beds

Chalet (Duplex 2 adults-3 children)

  • 35 sq m
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Chalet (Duplex 2 adults - 4 children)

Select Comfort beds, in-room safe, desk, free cots/infant beds

Chalet (Duplex 2 adults - 4 children)

  • 40 sq m
  • Sleeps 6
  • 5 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
Hôtel Les Sapins
La Clusaz
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 54 reviews
The price is €102
includes taxes & fees
23 Aug - 24 Aug
Hôtel Les Sapins

About this property

Les Chalets de la Serraz

Ski into Les Chalets de la Serraz, where you can enjoy a drink at the bar/lounge and relax in massage/treatment rooms.
Les Chalets de la Serraz offers 10 accommodations with safes and bathrobes. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include ski-in/ski-out access.
During your stay at Les Chalets de la Serraz, you're just a quick walk from La Clusaz Ski Resort. Enjoy features like free WiFi in public areas, free self parking, and a free ski shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the 2 hot tubs
  • Amenities include free lobby newspapers, a meeting room, and conference space
  • Onsite recreation includes ski-in/ski-out access
  • Steps from La Clusaz Ski Resort and 10 minutes by foot from Beauregard Cross Country Ski Area
  • Free ski shuttle service
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.

WiFi is free in public spaces. Self parking is free.

For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge

Things to do

  • 2 hot tubs
  • Seasonal outdoor pool
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Spa treatment rooms
  • Turkish bath

More

  • 2 floors
  • 3 buildings

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chalets Serraz
Chalets Serraz Hotel
Chalets Serraz Hotel La Clusaz
Chalets Serraz La Clusaz
Serraz
Les Chalets de la Serraz Hotel
Les Chalets de la Serraz La Clusaz
Les Chalets de la Serraz Hotel La Clusaz

Les Chalets de la Serraz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 22 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness
Excellent accueil Chalet très confortable et plein de charme
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Pierrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour très agréable

Très bel hôtel, accueil « aux petits soins »
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Woolly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty hotel, just out of town, which provided everything we needed. We will be back!
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique séjour

Week-end ski dans un très beau cadre, accueil et chambre exceptionnels.
Verified review

10/10 Excellent

SEYFRIED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmée déjà à l’entrée des lieux. La décoration de l’hôtel, du salon commun, de la grande pièce repas et de la chambre est vraiment cosy. C’est un vrai « havre de paix » où l’on a immédiatement envie de se détentre et se relaxer. Agréablement surprise également par toutes les petites attentions : délicieux muffins de bienvenue avec son jus vitaminé, crêpe-minute au petit déjeuner, dont celui-ci très varié et composé de produits frais locaux et de recettes maison. J’y retournerai volontiers et je le recommande fortement à ma famille et amis.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice surrounding!

Very friendly an helpful stuff, excellent breakfast
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

MIKAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour de reve dans cet hotel / chalet

Au bord d 'un ruisseau sur la route du col des Aravis, superbe hôtel L'accueil chaleureux,la chambre très agréable avec vue sur la montagne au calme, l'accès à la piscine après une journée chaude. Nous y retournerons sans aucune hésitation
Stayed 2 nights in Jul 2017
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charme, calme et excellent accueil dans un cadre m

Vraiment un hôtel de charme avec une dizaine de chambres et chalets. Une décoration de chalet authentique, un accueil très sympathique et des petits déjeuners parfaits !
Verified review

8/10 Good

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty and comfortable, charming host

This is a really pretty and comfortable hotel, well managed by a very welcoming and obliging host. Rooms are immaculate and the view gorgeous. Only drawbacks - dinner a bit pricey -no basic table or house wine and wine prices all around 25 euros or more - we've stayed in many hotels which while they have expensive bottles also have an excellent carafe of house wine at a good price, which is what you want on a ski trip. The wine we had here, while excellent, doubled the price of the dinner! Worth noting that the location isn't great for skiing - a bit of a schlepp to the lifts as the local ski bus only comes down that route every half an hour or so and the boot room is on the other side of the road.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

About as perfect as you could get for a ski break.

Really cannot fault anything - beautiful rustic wooden chalet where the bedrooms are just as good as the communal areas, friendly staff, delicious food, great views, well set up for skiing. Peaceful, idyllic, perfect. Ideally you need a car as it is a bit off the beaten track, but then that is what makes it such a gem.
Verified review

10/10 Excellent

elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en amoureux

Très bel hôtel, excellente accueil, magnifique chambre, personnel très avenant, nous y reviendront.
Verified review

8/10 Good

Sylvie

Liked: Cleanliness, property conditions & facilities, room comfort

très bien malgré quelques reproches

Petit chalet privatisé très agréable avec vue imprenable sur le massif salle de bains simple sans pare douche WC non indépendant petits déjeuners laissant à désirer
Verified review

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour de reve

1m 20 de neige tombé en 2 jours, cadre idyllique séjour parfait au coin du feu
Verified review

10/10 Excellent

Stéphane et Violaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour, nous avons passé un agréable séjour conforme à ce qui nous avait été annoncé.Je recommande cet hôtel à tout ceux qui veulent se détendre dans un cadre montagnard.Très bon accueil.Nous reviendrons sans doute.Merci beaucoup.
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

Our family of 5 had a wonderful stay at the hotel. The staff was very friendly and the service was good. Other visitors have said that the owner is a friend of Norwegians, which is true. I can truly recommend the place.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quick break in the Alps

Lovely friendly staff. A truly amazing location. Can't wait to go back!
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel mit sehr leckerem Essen !
Verified review

10/10 Excellent

Paul et Irène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend parfait

Très bon weekend dans cet établissement, service impeccable, personnel impliqué. Chambre propre et cadre agréable.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel familial

Hotel charmant avec beaucoup de cachet. Personnel agréable et accueillant. Idéal avec des enfants. Chambre spacieuse et confortable. Petit déjeuner copieux.
Verified review

10/10 Excellent

DP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

charme et tradition,

charmant hôtel, spa très agréable, excellente cuisine, personnel parfait, petits déjeuners sublimes, quelques détails de déco un peu vieillots dans la chambre, salles de séjour très "stylées", service top niveau et du charme, du charme, du charme!
Verified review

10/10 Excellent

apchain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exceptionnel

chalet très confortable, bien placé à 300m des pistes. le service est parfait, le sourire de rigueur, bref un 10/10 pour tout. les petitslits pour les enfants sur la mezzanine fermée sont une excellente idée permettant un week-end familial agréable.
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une belle découverte

Nous avons découvert cet hôtel par hasard sur le site. C'est un hôtel charmant avec une équipe très gentil et à l'écoute. Nous le recommandons pour une famille de 5 comme la notre
Verified review

8/10 Good

JES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk service

Hvis du er skandinavisk og skal til La Clusaz er dette hotellet å bo på! Eieren er en norgesvenn som gir nordmenn og andre skandinaver en service du sjelden har opplevd maken til!
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Que du bonheur

Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020