2/10 Terrible
Jesse M.
25 Sept 2025
My family and I arrived after check in time. The house was not cleaned. The beds were left the way the previous occupants had slept in. The bathroom was dirty with used towels lying on the floor. The kitchen and dining room floor had not been cleaned.I immediately informed the host upon noticing the condition of the property. She responded within 15 minutes. She gave us 2 options, wait an additional 3 hours until someone could arrive to clean, or she would refund our entire stay. We chose to have our stay refunded, and found another property.I communicated that I was disappointed that the property was not ready, and that this has never happened after booking several properties in the past. The host accused us that we booked last minute, and it would have been cleaned had we given more notice. The property was booked 48 hours prior to the date of check in.After looking at other reviews this seems to be an issue. Another individual had the same issue that they arrived to the property not being clean and ready.I would not recommend staying at a property managed by this host.
Jesse M.
Stayed 4 nights in Aug 2025