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Grand Matlali Suites & Villas Riviera Nayarit

Property class: 3.5

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Photo gallery for Grand Matlali Suites & Villas Riviera Nayarit

Staircase
Staircase
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Outdoor wedding area
Staircase

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carretera Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734
  • Place, La Cruz Square
    ‪4 min drive‬
  • Place, Playa Bucerías
    ‪4 min drive‬
  • Place, Marina Riviera Nayarit at La Cruz
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪39 min drive‬

Room options

View all photos for Master Suite Private Pool & Terrace

Master Suite Private Pool & Terrace | Terrace/patio

Master Suite Private Pool & Terrace

7.2 out of 10
Good
(10 reviews)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

9.4 out of 10
Exceptional
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Villa, 2 Bedrooms Pool Terrace

Villa, 2 Bedrooms Pool Terrace

Villa, 2 Bedrooms Pool Terrace

  • 248 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Grand Matlali Suites & Villas Riviera Nayarit

Catch the free shuttle from Grand Matlali Suites & Villas Riviera Nayarit to the beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 2 restaurants.
Grand Matlali Suites & Villas Riviera Nayarit offers 59 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Matlali Suites & Villas Riviera Nayarit. During your stay, you'll be within walking distance of Playa Bucerías. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • For dining with ocean views, stop by Restaurant Rodizzio, one of the property's 2 restaurants
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and volleyball
  • 1.3 mi (2.1 km) from Playa Bucerías and 7.2 mi (11.5 km) from Nuevo Vallarta Beach
  • Free beach shuttle service
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Sit back and relax on the beach with umbrellas, sun loungers, and free beach club nearby. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Grand Matlali Suites & Villas Riviera Nayarit and enjoy amenities like a fitness center.

Free breakfast is served daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. A complete renovation of Grand Matlali Suites & Villas Riviera Nayarit was completed in March 2022.

Smoking is allowed in designated areas at this 3.5-star La Cruz de Huanacaxtle hotel.

Guests are served free continental breakfast daily from 7:30 AM to noon.
Restaurant Rodizzio - This diner overlooks the ocean. Reservations are required.
Restaurant Raixes - Overlooking the ocean, this theme restaurant serves breakfast, lunch, dinner, and light fare. Reservations are required. Open select days.
Beach Club Eva Mandarina - This beachfront family restaurant serves lunch only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Beach Club Eva Mandarina
  • Restaurant Raixes
  • Restaurant Rodizzio

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the bay
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2012
  • Comprehensive recycling policy
  • Designated smoking areas
  • Renovated entire property - March 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Grand Matlali Suites & Villas Riviera Nayarit

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Grand Matlali Suites & Villas Riviera Nayarit Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 169 out of 546 reviews
Rating 8 - Good. 151 out of 546 reviews
Rating 6 - Okay. 97 out of 546 reviews
Rating 4 - Poor. 65 out of 546 reviews
Rating 2 - Terrible. 64 out of 546 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Jack

Stayed 1 night in Jan 2026

10/10 Excellent

ADAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean room vey comfortable would come again
Stayed 12 nights in Dec 2025

8/10 Good

Luis

Liked: Staff & service
The room was clean and comfortable, which I appreciated. However, the pool was a little dirty upon arrival. Also, be aware that you must check out on time and return all keys and if you don’t, they will charge you for an extra day. While waiting in line, I saw a family get charged an additional day because they didn’t return the keys on time. Overall, the stay was decent, but clearer communication and better pool maintenance would improve the experience.
Stayed 2 nights in Dec 2025

8/10 Good

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay very nice place!
Stayed 5 nights in Nov 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities
La habitación no le servía el aire tuvieron que cambiar de habitación
Stayed 1 night in Nov 2025

8/10 Good

Maria Del Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice, but a lot of noice because people working, they building or something, the place is very nice but anything is very far away, and taxis are very expensive, other then that, we’ll come back as soon as we can
Stayed 4 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe lagoon pool in the Serenity area was VERY relaxing.
Stayed 1 night in Oct 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, amenities
Super padre lugar para vacacionar
Stayed 3 nights in Aug 2025

8/10 Good

Jose Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Marina

Travelled with partner
Liked: Staff & service, amenities
So, the front clerk upon arriving was not welcoming. The fan in the entrance patio was not working, neither was the jacuzzi so that was not good. One day we did not have maid service and the last day before we checked out they didn’t leave any coffee and clean the dirty dishes from the previous day. Other than that. Our villa was very comfortable and the place was very clean and vegetation felt like you’re in Hawaii, very beautiful. Transportation was quick to take us where we needed.
Stayed 5 nights in Jun 2025

4/10 Poor

Dennis

Travelled with partner
Liked: Cleanliness
We liked our Suite and the private pool, but the other visitors partied until 4 AM and we complained for 3 nights with no relief. When leaving, we did not return our wrist bands, because we were not told to return them. They refused to let us leave the premises and kept us hostage for 15 minutes in our car waiting for them to open the gate so we could leave. Totally unprofessional, rude and illegal. Don't expect anything better. This was off season, imagine what it is like when it is at full capacity!?
Stayed 6 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Resort was beautiful and very quiet! Very relaxing to the pools to the beach resort my family had a great time. The food was amazing and the staff was very attentive and polite! Would recommend to everyone and will be back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Really quite,cleanest place,professional staff,great prices,great location
Stayed 3 nights in May 2025

8/10 Good

Rosaura

Travelled with family
Liked: Cleanliness, property conditions & facilities
Las instalaciones muy bien,Limpopo unico que el personal cuando uno va a comer le returns los utensilios sin darle a tiempo a terminal se siente que lo precionan para que ya salsa mas pronto eso es lo unico que no me gusto.
Stayed 3 nights in Apr 2025

10/10 Excellent

Norma

Stayed 1 night in Feb 2025

2/10 Terrible

Maxim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Book with caution

Horrible management. Tried to scam us. The staff was lovely.
Stayed 1 night in Feb 2025

8/10 Good

Shahe

Liked: Cleanliness, property conditions & facilities
Good quiet place to work, relax, and have a good stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

leonel

Liked: Cleanliness, property conditions & facilities
Nicer and clean
Stayed 1 night in Jan 2025

6/10 Okay

Lexy

Travelled with family
Liked: Cleanliness
Stayed NYE week. It was dead. Asked about this and told that this is the usual crowd. We were the only people at the main pool, serenity pool and at the dinner buffet (do not recommend lunch or dinner on property). Even though we had All inclusive, opted to go in town to enjoy our lunch and dinners in Bucerias and Sayulita (amazing little towns and worth exploring). Did get a good burger at the beach club, along with fish tacos. Bartenders were super cool and attentive. Disco/night club was advertised, but non existent. Other areas were also featured, but closed or not available. Have to take shuttles to beach club and surrounding. Spa at Delta Hotels was nearby and it was a relaxing and enjoyable experience. Front desk clerk (Benita?) was extremely helpful. Room was spacious, but no heat, pressure or drainage in bathroom showers. It could be nice with a bit of TLC and some energy. First and last visit.
Stayed 4 nights in Dec 2024

10/10 Excellent

ALEJANDRO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That you have peace the rooms are around a lot of trees great place to rest and relax
Stayed 2 nights in Aug 2024

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare

this was our first time staying in this area. It was a nightmare. The front door did not work. Had to be replaced the lock. We had water dripping from the dining room and the main bedroom. The place was dirty no trash was ever thrown no beds wherever made outside where the pool was you could barely see through the glass protection. All inclusive was not all inclusive. We had one mill which was marinating in lamps. We basically lived off the snacks we bought at the airport. This was an all adults hotel. Woke up two days later to children’s splashing and yelling next to us. Daniel, the manager said sorry we had a wedding didn’t know where to put these families with kids. Daniel promised us a full refund as I was in tears two days later. Unable to leave due to high last minute flights upon arriving home we were told they were going to give us $400 out of our $4751 that we paid. Do not go here, you will regret it like we did. Hotels.com also did nothing. We are VIP members. We’ve been with them for years and paid them yet. They were unable to do nothing but give us back $200. Unfortunately, my time with Hotels.com has expired. And I will no longer be booking with them , after all these years never had any problems.com. Could not help us but keep our money. I don’t want to associate with them any longer. Again, beware of this hotel. Anything to eat costed us $50 one-way in a taxi. It was a nightmare. And prepare to handle your own Luggage once you arrive to the hotel
Stayed 7 nights in May 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 2 nights in Jun 2024

6/10 Okay

John

Stayed 3 nights in Apr 2024

2/10 Terrible

Shea

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Food was terrible. We waited until 730pm to be checked in. The music was eh, the jacuzzi was not a jacuzzi but a barely warm pool. I will still with airbnbing and driving to the best local restaurants and nothing was infused with love in this experience. The tv was not smart and had no Netflix or any way to connect. Everything was mediocre at best. I was promised an extra night for the trouble and I still have not received this to make up for it.
Stayed 1 night in Mar 2024