Arenal Waterfall Lodge

3.0 star property

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Villa, 2 Bedrooms, Private Pool
Villa, 1 Bedroom
Outdoor pool
Villa, 2 Bedrooms, Private Pool
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
300 Mts north of Fortuna Waterfall, La Fortuna, Alajuela, 21007
  • La Fortuna Waterfall
    ‪6 min walk‬
  • Baldi Hot Springs
    ‪11 min drive‬
  • Arenal Volcano
    ‪29 min drive‬
  • La Fortuna (FON-Arenal)
    ‪16 min drive‬

Room options

Standard Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Villa, 3 Bedrooms with Pool

  • 400 sq m
  • Mountain view
  • Sleeps 12
  • 3 Double Sofa Beds OR 3 King Beds

Villa, 2 Bedrooms, Private Pool

  • 180 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Bed

Villa, 2 Bedrooms

  • 130.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

Villa, 1 Bedroom

  • 110 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

About this property

Arenal Waterfall Lodge

Family-friendly hotel with free breakfast and spa services
This smoke-free hotel features an outdoor pool, a poolside bar, and spa services. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Arenal Waterfall Lodge offers 12 air-conditioned accommodations with safes and irons/ironing boards. These individually furnished accommodations have separate dining areas. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Arenal Waterfall Lodge. During your stay, you're just a quick walk from La Fortuna Waterfall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 1-minute drive from La Fortuna Waterfall and 11 minutes from Baldi Hot Springs
  • Airport shuttle service available for a fee
Arenal Waterfall Lodge offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the pool bar. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the family-friendly Arenal Waterfall Lodge. Self parking is free.

This 3-star La Fortuna hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM
  • A poolside bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

GreenLagoon
GreenLagoon Falls Park
GreenLagoon Falls Park & Lodge
GreenLagoon Falls Park & Lodge Fortuna
GreenLagoon Falls Park Fortuna
GreenLagoon Falls Park Lodge
Green Lagoon Wellbeing Resort La Fortuna
Green Lagoon Wellbeing Resort
Green Lagoon Wellbeing La Fortuna
Green Lagoon Wellbeing
Arenal Waterfall Lodge Hotel
Green Lagoon Wellbeing Resort
Arenal Waterfall Lodge La Fortuna
Arenal Waterfall Lodge Hotel La Fortuna

Arenal Waterfall Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 273 out of 563 reviews
Rating 8 - Good. 171 out of 563 reviews
Rating 6 - Okay. 75 out of 563 reviews
Rating 4 - Poor. 28 out of 563 reviews
Rating 2 - Terrible. 16 out of 563 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice and quiet too. Fantastic wildlife all around as it resides a few minutes outside of La Fortuna, up against the rainforest. There is a popular hiking trail and a couple easy loops nearby, as well as a huge waterfall
Stayed 4 nights in Jan 2025

6/10 Okay

Cristina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is at the top of the mountain close to Arenal waterfall. It is best for you to have a 4X4 to go up there. The cabin is decent, if you like to be in a cabin inside the woods and have a nice walk in nature. If you like privacy this is not the place to stay. The cabin has windows everywhere for you to look out into the forest which is nice. However, the shower has windows and you just need to pull down the blinds to cover, however, someone could still see you from the outside while taking a shower. Our front door was made of glass without tint or blinds. We had to cover it with sheets to have pricacy at night time. If you are planning to cook, it has a stove, refrigerator, microwave, pots, and utensils. The cabin doesn't have a phone to call the reception. If you need to change towels you will need to go to the front desk to exchange them. The front desk staff is very nice. They will give you tips of the places to visit.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2025

8/10 Good

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful villa! secluded to the maxxx!! this hotel is the highest on this mountain! The walkway to the rooms are beautiful !!! scary at night when you think about it but totally worth it ! you are pretty far from everything buttttt uber is extremely cheap so I recommend taking advantage! its 2 hrs from San Jose airport. we were able to get transportion for 180 and 150 on the way back. 180 seems to have been their average pricing. The reception office does close at 11 !!! so plan accordingly. beautiful views all around !!
Stayed 6 nights in Jan 2025

10/10 Excellent

Parvin, Tehran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is so beautiful and pool located on very relaxing fresh and quiet 💕💕💕
Stayed 1 night in Feb 2025

6/10 Okay

Kenneth

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The area around the property is very nice and quiet. The breakfast was mediocre at best. The 3 bedroom villa where we stayed was very spacious. However, there are many needs for improvement. For starters, the lodge had a stale, moldy smell to it that never went away during our 4day stay. It was endured by all of us traveling, but severely irritated my wife's allergies, where she slept with a mask on at night and couldn't wait to leave the lodge the next morning. There were no screen doors to allow fresh air in either. The maintenance was sub-par as one of the bedrooms had wall sconces that didn't work and one was hanging off the wall. We specifically selected properties with private pools, but this one had no filter running in it to clean the water, so that was a no go. The kitchen was dusty, esp. around the cups, bowls and plates, and didn't have things such as paper towels. Running water was at a thin stream and not at a high temperature. The place needs a full remodel imo.
Stayed 4 nights in Jan 2025

6/10 Okay

Nancy

Travelled with group
Liked: Cleanliness, staff & service

Beautiful scenery

Location by the waterfall was convenient. Restaurants weren't too far to drive too. The breakfast was good. The bar was closed the three days we were there and the weather was too rainy and cool to swim in January. The room was clean but had a musty odor. Probably common in a rainforest area. Front desk employees were helpful and attentive. Bookings tours at the front desk was easy. Parking was easy and safe. The outdoor pool area was very pretty and the hiking trails behind the pool should be fun with the right weather. The staff let us know where to watch to see a sloth, which we did see.
Stayed 3 nights in Jan 2025

6/10 Okay

Brent

Travelled with partner
Liked: Cleanliness
If on a budget, this is an excellent option. Probably at one time this was a great resort. Dated for sure
Stayed 3 nights in Jan 2025

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the jungle vibe of the bungalows, but no television.
Stayed 1 night in Jan 2025

10/10 Excellent

jodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we expected! Staff was very friendly and helpful. The hiking trails on the property were very cool and so glad we did the hike. Breakfast was included and good
Stayed 2 nights in Jan 2025

10/10 Excellent

Dana

Stayed 2 nights in Nov 2024

4/10 Poor

Anna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

2/10 Terrible

Cheryl

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is right below the waterfall and if you want to be in the jungle- this is it! The staff are very helpful but this property has seen better days and needs some investment in the grounds and the rooms and villas. The villa we rented was spacious and we thought clean but upon looking closer you see mold in the bathrooms and the villa had some type of critter in the walls that will keep you up at night. There is also a very treacherous path for your car to get to the villas so be warned. It was not what we expected and I would definitely not stay there again.
Stayed 4 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable rooms. Hotel receptionist was helpful and provided extra blankets we requested. Breakfast time is strictly enforced.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 3 nights in Jan 2025

10/10 Excellent

Jayce

Stayed 3 nights in Jan 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Wednesday

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I love the fact that as soon as we arrived on the property, we saw a slot! I guess there’s a family of them. The front desk staff was super friendly. Our bungalow in the jungle was secluded and awesome. You need to know that it was dated, however. A little bit like camping in the woods. It was probably the best value out there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Chandana

Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing We booked the vila and the views were spectacular!! They don’t have a first aid kit though :(
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Charlotte

Disliked: Cleanliness
The rooms feel damp and there is absolutely no soundproofing so you can hear all your neighbours in their rooms or in the hallway. Ideally you need a car to get to the property. I used Ubers to get to the main town which were about CRC3,000 each way. The breakfast was good & the views are fantastic. There are no shops/restaurants close by which is not ideal if you don’t have a car.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2025

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar perfecto para conectar con la naturaleza y relajarte. Fuera del bullicio de la ciudad pero solo a minutos de atracciones y restaurantes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel up quite far from town (not walkable). Only downside was no restaurant on site/close - but it’s only a $5 uber to town
Stayed 2 nights in Jan 2025