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Hotel Arenal Palace

3.0 star property

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Photo gallery for Hotel Arenal Palace

Reception
Reception
Exterior
Exterior
Deluxe Double Room, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
8 Km Oeste de la Iglecia Catolica, La Fortuna, Alajuela, 183-4400
  • Place, Titoku Hot Springs
    ‪2 min drive‬
  • Place, Go Adventure Park
    ‪3 min drive‬
  • Place, Tabacon Hot Springs
    ‪5 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Arenal Palace

This hotel features an outdoor pool, dry cleaning, and tour/ticket assistance. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a garden.
Hotel Arenal Palace offers 17 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Arenal Palace, you'll be within walking distance of Titoku Hot Springs. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Arenal Volcano National Park and a few minutes from Tabacon Hot Springs
Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and a garden are also featured at Hotel Arenal Palace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star La Fortuna hotel.

Guests are served free local cuisine breakfast daily from 7 AM to 9 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7 AM to 9 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Arenal Palace La Fortuna
Arenal Palace La Fortuna
Arenal Palace
Hotel Arenal Palace Hotel
Hotel Arenal Palace La Fortuna
Hotel Arenal Palace Hotel La Fortuna

Hotel Arenal Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and very helpful manager!

Selim was WONDERFUL! Helped us arrange tours and transport around town. Warm, friendly and extremely helpful. Breakfast was good. There were sloths hanging out in the trees around the hotel when we were there. Room was clean had a fabulous view. A place to hang and store clothes would have been helpful.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Great staff, especially owner Salim, who was friendly and helpful, as was his son. Booked tours and transport. Rooms were simple but fine and comfortable. Better value than expensive resorts nearby.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff! Very helpful and nice. They helped me with my tour reservation in the morning. Nice breakfast with a spectacular view on Arenal volcano. Hotel is very conveniently located from all activities and La Fortuna town. All rooms have a great view at Arenal volcano.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room had a nice view, My issue was that the hotel ( i would consider it a motel) had not signs, no name in front of the hotel or anywhere. we had to guess by the pitcures we saw as to where the hotel was. When asked about it we were told the rains took the sign down. This place is more for local tourist.
Stayed 1 night in Nov 2019

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view in the heart of Arenal

Selim was a wonderful host! He waited up for us to arrive late at night so we could check in. He gave us great advice on what to see in Arenal. The breakfast was great and view beautiful. It’s probably best suited for a backpacker or student. Location is good, too.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, must check out.

Amazing band hospitable people. Felt like I was invited to someone’s home. We will be friends with selim for a long time!!
Stayed 6 nights in Feb 2019

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This location was perfect! It was away from the hustle and bustle of downtown, but close to everything we actually wanted to experience. The family that ran the hotel were so helpful and you couldn’t beat the view! Wildlife everywhere.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Property owner and manager Saleen! Was amazing anything you needed he was so accommodating. You won’t find a more hospitable host anywhere. Very highly recommend
Stayed 2 nights in Dec 2018

6/10 Okay

Roberto

Liked: Cleanliness
Disliked: Staff & service

No hubo cable

Lamentablemente no hubo televisión por cable en toda la semana lo cual para mi era muy importante, por lo demás la atención es muy buena.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Het uitzicht op de Arenal vulkaan is fantastisch. De kamer is net genoeg, heeft wel een update nodig. Het personeel doet wat het doen moet, maakt geen echt contact. Jammer dat er niet wat meer bevlogenheid en inzet aanwezig is bij deze mooie locatie.
Stayed 2 nights in Aug 2019