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Hotel Magic Mountain SPA & Conference center

3.5 star property
VIP Access

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Outdoor pool
Porch
Body treatments, mud baths, aromatherapy, hot stone massages
Junior Suite, Balcony
Body treatments, mud baths, aromatherapy, hot stone massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
La Fortuna de San Carlos, Arenal Volcano, La Fortuna, Alajuela, 414417
  • Place, La Fortuna Park
    ‪3 min drive‬
  • Place, Ecoglide Arenal Park
    ‪3 min drive‬
  • Place, La Fortuna Waterfall
    ‪11 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

7.6 out of 10
Good
(10 reviews)
  • Mountain view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

8.6 out of 10
Excellent
(73 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Magic Mountain SPA & Conference center

Family-friendly hotel with a full-service spa, near Baldi Hot Springs
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite. Housekeeping is available on request.
Hotel Magic Mountain SPA & Conference center offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This La Fortuna hotel provides complimentary wireless Internet access. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Hotel Magic Mountain SPA & Conference center gets high marks from our customers. During your stay, you'll be within walking distance of Baldi Hot Springs. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Lina's, a family restaurant with garden views
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, Thai massages, or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 3-minute drive from Baldi Hot Springs and a few minutes from Paradise Hot Springs
  • Airport and local-area shuttle service available for a fee
Hotel Magic Mountain SPA & Conference center offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. A children's pool, a terrace, and barbecue grills are also featured at the family-friendly Hotel Magic Mountain SPA & Conference center. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Lina's - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Lina's Bar - Overlooking the garden, this sports bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Lina's
  • Lina's Bar

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Karaoke
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 160 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Magic Mountain SPA & Conference center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Magic Mountain Fortuna
Magic Mountain Fortuna
Hotel Magic Mountain La Fortuna
Magic Mountain La Fortuna
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park
Hotel Magic Mountain
Hotel Magic Mountain SPA & Conference center Hotel
Hotel Magic Mountain SPA & Conference center La Fortuna
Hotel Magic Mountain SPA & Conference center Hotel La Fortuna

Hotel Magic Mountain SPA & Conference center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivan

Stayed 1 night in Nov 2025

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was above and beyond. Room service staff hospitality was off the charts, she went above and beyond and even took the time to make a beautiful display with our hand towels. Hotel location is in a very convenient location. I will stay here again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were limited options for breakfast. The hotel staff and cleaning lady were fantastic, we had Ester and she was great! Some of the hot tubs were not up and running for use.
Stayed 2 nights in Oct 2025

6/10 Okay

Shimelis

Stayed 1 night in Oct 2025

2/10 Terrible

Janicy

I booked this hotel because of the good reviews and because it’s supposed to be a 3 or 4-star place. But honestly, I’m extremely disappointed and shocked by what I experienced. First, they gave me a room with a jacuzzi, but the blinds were completely see-through from the outside! Anyone walking by could literally see inside. On top of that, they put me on the first floor, which made it even worse. I felt so uncomfortable and had to ask for a room change. When they finally changed my room, I thought things would get better — but then when I turned on the air conditioner, a few cockroaches actually blew out from it! I was terrified and disgusted. How can this happen in a hotel that claims to be 3 or 4 stars? Breakfast was another nightmare. There were so many flies on the sweet cakes. Even though there was a cover, there was a big gap beside the door, so flies could easily get in and out. I even saw a dead fly floating in the syrup. I told one of the workers about it, but he completely ignored me like it was no big deal. Honestly, this was one of the worst hotel stays I’ve ever had. I will never come back here again, and I strongly advise others to stay away unless the hotel seriously improves its hygiene and management.
Stayed 3 nights in Oct 2025

10/10 Excellent

Manuel Guillermo, Escazu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best thing about my stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Quynh

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Pablo

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

Cindy Sibaja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 1 night in Oct 2025

8/10 Good

Chioma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nice amenities
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Marjan Sarahy

Business traveller
Liked: Cleanliness, staff & service, room comfort

So so

Comfortable but not super relaxing. White light everywhere and colorful flashing LED lights around the jacuzzi. Quite jarring. The entire hotel needs an urgent remodel. It looks very dated and old
Stayed 1 night in Oct 2025

10/10 Excellent

Elvin

Stayed 2 nights in Jun 2025

10/10 Excellent

Axel

Stayed 4 nights in Sep 2025

10/10 Excellent

Dany

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and location. A little bit of a walkif you are in the back
Stayed 2 nights in Aug 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Drialys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff friendly, and great location close to everything.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kayla

Stayed 7 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds Great food Awesome staff
Stayed 2 nights in Jun 2025

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, although there was some mold in the bathroom. The bed was spacious and very comfortable. Unfortunately, our junior suite had a hot-tub that did not work very well and the sliding glass door seal was broken so you could not see through the glass. Staff was very friendly and the breakfast was excellent.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not downtown but still walkable to restaurants. Nice pool area and they actually had HOT hot tubs! The other places we went didn’t. So we were happy to sit in a hot one in the evenings. Clean and nice rooms. We were in building two with a perfectly clear view of the volcano! Bar upstairs was nice. Buffet breakfast was great, especially the omelette station for my son! Great place to stay in La Fortuna!
Stayed 3 nights in Jul 2025

6/10 Okay

Gina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hot springs were quite cold, and the 20% spa discount offered through Expedia was not honored. Only one elevator was working at times, which was inconvenient. Honestly, for the price, there are better hotel options with more reliable service.
Stayed 3 nights in Jul 2025