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Erts Boutique Hotel

3.0 star property

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Photo gallery for Erts Boutique Hotel

In-room safe, iron/ironing board
Exterior detail
Fireplace
Breakfast, lunch and dinner served
Front of property – evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Bar
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Carretera General de Arinsal, s/n, Erts, La Massana, AD400
  • Place, Roc de la Coma d'Erts Via Ferrata
    ‪6 min walk‬
  • Place, Els Orriols Ski Lift
    ‪4 min drive‬
  • Place, La Massana Ski Lift
    ‪4 min drive‬
  • Airport, La Seu d'Urgell (LEU)
    ‪49 min drive‬

Room options

View all photos for Luxury Double Room

In-room safe, iron/ironing board

Luxury Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room

In-room safe, iron/ironing board

Traditional Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Twin Room, 1 Bedroom

Coffee and/or coffee maker

Standard Twin Room, 1 Bedroom

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

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About this property

Erts Boutique Hotel

Slopeside fun with restaurant and bar/lounge
Ski into Erts Boutique Hotel, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes.
Erts Boutique Hotel offers 24 accommodations with espresso makers and safes. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Erts Boutique Hotel, you'll be within walking distance of Pitch & Putt El Torrent. A restaurant, a bar, and an area shuttle (surcharge) are available.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes ski-in/ski-out access and ski equipment rentals
  • 8 minutes by car from Caldea Spa and 9 minutes from Pyrenees Andorra Shopping Centre
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Erts Boutique Hotel helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site.

This 3-star La Massana hotel is smoke free.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Area shuttle (surcharge) up to 0.1 km

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1974
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 1:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 1:00 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Erts Erts - La Massana
Erts Hotel La Massana
Erts La Massana
Erts Hotel ERTS - LA MASSANA
Erts ERTS - LA MASSANA
Erts Boutique Hotel La Massana
Erts Boutique La Massana
Erts Boutique Hotel Hotel
Erts Boutique Hotel La Massana
Erts Boutique Hotel Hotel La Massana

Erts Boutique Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 99 reviews
Rating 8 - Good. 42 out of 99 reviews
Rating 6 - Okay. 20 out of 99 reviews
Rating 4 - Poor. 6 out of 99 reviews
Rating 2 - Terrible. 3 out of 99 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Luv2teip, Rochester MN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for location and easy access to ski area
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Susan, Tacoma Washington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of character. Good value. A little chilly. Looking forward to the breakfast buffet. Lovely country. Extremely rugged mountains. You must visit here.
Stayed 1 night in Oct 2019

8/10 Good

Anjum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

David

Liked: Staff & service
Disliked: Room comfort

Okay hotel

Standard, basic hotel. Nice staff and owner, decent breakfast.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

The service in the reception was really amazing! The price was really overpriced for what you get. The hotel is just aside main road, so if you light sleeper you must confirm that there is a room not in the front of the road.

8/10 Good

Lindsey, Madrid, Spain

Liked: Cleanliness, staff & service

Very hospitable staff!

The owner is very pleasant and friendly. They switched our room away from the stairwell to keep the noise down.
Stayed 2 nights in Sep 2017

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très satisfait de mon séjour. Hotel très bien, service irréprochable, venu en long week end pour faire du VTT, je conseille, et je reviens pour le week end du 15 aout.
Stayed 3 nights in Jul 2020

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien. RAS. Personnel sympa et attentif, le hôtel très bien situé. Bon resto, je suggère les pizzas. Rapport qualité prix excellente.
Stayed 1 night in Mar 2020

4/10 Poor

Eva

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Mireia

Liked: Cleanliness, staff & service
El personal super amable, el hotel se nota que tiene unos años pero esta acetable! Lo unico q pague mucho por lo q es, pero tambien en temporda alta!!
Stayed 1 night in Feb 2020

6/10 Okay

Carles

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2020

4/10 Poor

Victor, Torrelles de llobregat

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
La amabilidad de la recepcion es muy buena. El hotel muy antiguo y las fotos de la pagina web no reflejan la realidad.
Stayed 1 night in Feb 2020

10/10 Excellent

Andrea, Barcelona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación 101. Amplia y muy cómoda. Balcón para tomar el sol perfecto. Parking en frente. Desayuno muy bueno y personal super amable.
Stayed 1 night in Feb 2020

8/10 Good

Pere, Torrelles de Llobregat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha tranquilidad, buen ambiente, personal muy agradable.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Andrea, barcelona

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Atención excelente! Habitación amplia y luminosa. Cama muy cómoda. Desayuno buenísimo. Parking privado en frente
Stayed 2 nights in Jan 2020

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Anna, Barcelona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno increíble. Muy buena calidad. Ha sido una estancia muy agradable y recomendable.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien reformaria los baños son incomodos i pintaria lls pasillos
Stayed 1 night in Jan 2020

10/10 Excellent

Andrea, Barcelona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking justo enfrente. Muy amables nos esperaron a que llegáramos después de cenar. Habitación silenciosa con balcón, camas y almohadas muy cómodas. Desayuno completo.
Stayed 1 night in Jan 2020

6/10 Okay

Raúl

Liked: Cleanliness

Normal y aceptable.

Mi pareja y yo pagamos 90€ por una noche porque lo reservamos una semana antes, 90€ no los vale una noche. No se el precio de una reserva con más margen, pero 90 no. Luego el hotel en general es aceptable, no hablan castellano, las puertas miden 2 dedos de ancho, se escucha absolutamente todo. Desayuno bastante básico. Buena limpieza y se esfuerzan en atenderte.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voor een 3 sterren hotel is het een prima hotel! De eigenaar is zeer gastvrij en vriendelijk. De dame die de bar en het restaurant runt is een geweldige attente dame, zeer alert op service en gastvrijheid. Een echte topper! Het eten was van een hele goede kwaliteit tegen een zeer goede prijs. We hebben in dit hotel een onvergetelijke Oud&Nieuw gevierd!! Gastheer en gastvrouw, dank jullie wel!
Stayed 2 nights in Dec 2019

8/10 Good

Maria jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel confortable , el dueño muy agradable y servicial, la chica de la cafetería muy simpática y servicial también, el desayuno muy completo porque combina lo francés con lo español , la habitación en general muy bien. Está cerca de las pistas de ski y tiene muy buena ubicación. Repetiremos seguro.
Stayed 1 night in Jan 2020