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Hotel Marco Polo by Nexta

3.0 star property

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Photo gallery for Hotel Marco Polo by Nexta

In-room safe, desk, laptop workspace, free cots/infant beds
Point of interest
Bar (on property)
Interior
Daily buffet breakfast for a fee

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
  • Laundry room

Explore the area

View in a map
Avinguda Sant Antoni 36, La Massana, AD400
  • Place, Comic Museum
    ‪5 min walk‬
  • Place, La Massana Ski Lift
    ‪8 min walk‬
  • Place, La Farga Rossell
    ‪8 min walk‬

Room options

View all photos for Double Room

In-room safe, desk, laptop workspace, free cots/infant beds

Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use

In-room safe, desk, laptop workspace, free cots/infant beds

Double Room Single Use

  • 16 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Interior Double Room

In-room safe, desk, laptop workspace, free cots/infant beds

Interior Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, free cots/infant beds

Superior Double Room

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Interior Room

In-room safe, desk, laptop workspace, free cots/infant beds

Triple Interior Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Interior Triple Room (2 adults and 1 child)

In-room safe, desk, laptop workspace, free cots/infant beds

Interior Triple Room (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, free cots/infant beds

Superior Triple Room

  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, free cots/infant beds

Superior Triple Room

  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Interior Quadruple Room

In-room safe, desk, laptop workspace, free cots/infant beds

Interior Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Interior Quadruple Room (3 adults and 1 child)

In-room safe, desk, laptop workspace, free cots/infant beds

Interior Quadruple Room (3 adults and 1 child)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Interior Quadruple Room (2 adults and 2 children)

In-room safe, desk, laptop workspace, free cots/infant beds

Interior Quadruple Room (2 adults and 2 children)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Quadruple Room

In-room safe, desk, laptop workspace, free cots/infant beds

Superior Quadruple Room

  • Mountain view
  • 23 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Quadruple Room

In-room safe, desk, laptop workspace, free cots/infant beds

Superior Quadruple Room

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Quadruple Room

In-room safe, desk, laptop workspace, free cots/infant beds

Superior Quadruple Room

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Double Room Single Use

In-room safe, desk, laptop workspace, free cots/infant beds

Superior Double Room Single Use

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Interior Double Room for single use

In-room safe, desk, laptop workspace, free cots/infant beds

Interior Double Room for single use

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

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  • Free Wi-Fi
  • Air-conditioning
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About this property

Hotel Marco Polo by Nexta

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Marco Polo by Nexta include ski storage and ski passes. Housekeeping is available on request.
Hotel Marco Polo by Nexta offers 121 accommodations with safes and hair dryers. Satellite television is provided.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Marco Polo by Nexta, you're just a quick walk from Comic Museum. You'll find features like free WiFi in public areas, plus a restaurant and a poolside bar.
  • Free WiFi in some public areas
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes downhill skiing, a playground, and bike rentals
  • Just a 5-minute drive from Caldea Spa and 12 minutes from Pal-Arinsal Ski Resort
Hotel Marco Polo by Nexta helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star La Massana hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Onsite venue #2 - bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 14 per night)
  • Street parking available
  • Ski shuttle nearby
  • Uncovered parking on site (EUR 14 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Playground
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Uncovered self parking fee: EUR 14 per night
  • Nearby parking fee: EUR 14 per night (984 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Marco Polo
Hotel Marco Polo La Massana
Marco Polo La Massana
Hotel Marco Polo Hotel
Hotel Marco Polo La Massana
Hotel Marco Polo Hotel La Massana

Hotel Marco Polo by Nexta Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 168 reviews
Rating 8 - Good. 60 out of 168 reviews
Rating 6 - Okay. 31 out of 168 reviews
Rating 4 - Poor. 29 out of 168 reviews
Rating 2 - Terrible. 7 out of 168 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has an older charm, breakfast was great and delicious, and the views amazing
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
best value fo centrally located one night stay for a solo traveller during the winter season. Staff kind, you'll find 2 ferrero chocolates and a bottle of water in the room on arrival (and you get another bottle when cheching out). Close to restaurants and shops, it was all I needed that day.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy , nice welcome from reception.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

cynthia

Liked: Staff & service, property conditions & facilities
It was in the center of town and close to the things we wanted to do. My negative was that there is no A/C in the rooms and apparently they don't use wash cloths, we used a hand towel to bathe.
Stayed 8 nights in Jul 2022
Verified

6/10 Okay

Anne Sofie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old and poorly maintained. The room were clean enough, but it was very noisy as we could hear everything through the thin walls. Breakfast was ok.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Oscar

Liked: Cleanliness, staff & service
Ej
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Preis-Leistungsverhältnis!
Stayed 1 night in Sep 2025
Verified

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sympa

chambre calme et propre resto et petit dej super
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

silva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je vous conseille

Il est très très bien Le prix est tres satisfaisan. Le pretit dèjeuner est très bon est copieux
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Más hostal que hotel, mal en general.

El wifi es malo en todo el hotel, confirmado por otros huéspedes, que se quejaban de lo mismo. Instalaciones viejas. Poco higiénico la cortina en la ducha, que se te pega al cuerpo cuando te duchas. En definitiva, es mas un hostal que un hotel. La atención al público también mal cualquier pregunta molesta, lo único que se salva es el servicio de limpieza.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jeferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback do hotel

Foi otima a estadia, quarto limpo, recepção muito boa. Infelizmente não deu para usufruir de toda as instalações já que estávamos de passagem.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación reformada y excelente desayuno

El hotel está muy bien ubicado, cerca del telesilla. Tiene piscina y el desayuno -buffet está muy bien. La habitación estaba reformada, aunque no el baño, pero no me importó. La habitación era amplia y todo estaba muy limpio. Además, había té y café en la habitación. El personal de la recepción y del restaurante es muy atento..Muy contenta con la estancia.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service
Bien para estancias de fin de semana en La Massana. Cerca de todo y del acceso al tele cabina. Aparcamiento cerca.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

DAVID

Liked: Cleanliness
Habia mucho ruido de los niños de equipos de hockey y mucho frio en la habitacion que no se puede graduar
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Calidad precio muy bien 👍
Stayed 1 night in May 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service

Esta muy correcto y él personal es amable-

Normal, él hotel está un poco necesitado de reforma en las escaleras. pero las habitaciones están bien. La cafetería también y él parking bien situado. Lo mismo que él hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

ISSOUFOU ANAROUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top rapport qualité prix je recommande
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Brenda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Es un hotel antiguo, el personal es amable. Pero la habitacion olia horrible,y estaba pegada a una calle transitada con mucho ruido. El precio no equivale al servicio en general.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchisumas gracias pir la gran hospitaludad y amabilidad del persinal del hotel Marco Polo. Volveremos muy pronto
Stayed 1 night in Aug 2024
Verified

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, amenities
Un peu vieillot
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Annely Lorena

Liked: Cleanliness
La unica pega es que no habia aire acondicionado en la habitacion. Nos recibieron con agua de cortesia en la habitacion pero no habia neverita. La limpieza correcta. Bien comunicado.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Raul

Disliked: Staff & service, property conditions & facilities, room comfort

Decepcionante para 3 estrellas

Habitación cerrada sin salida a exterior, claustrofóbica, cosa que no se menciona en la descripción de la habitación reservada en la web de Hotels.com, aunque solicitamos un cambio, no se nos facilitó. Luego el parking horroroso, mencionan que está a 200metros, lo dudo, para llegar hay que bajar una pendiente muy pronunciada sin acera, donde suben y bajan coches. Cuando justo en frente del hotel, en la otra acera hay un parking bien majo.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Jean-Michel

Disliked: Cleanliness, amenities, property conditions & facilities
Hôtel très sale , resté dans son jus des années 80. Rien n'a été rénové et des insectes couraient au sol de la salle de bain
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Adrián

Liked: Staff & service, property conditions & facilities

Correcto

El hotel es antiguo, cos que en la habitación no se nota, ya que está restaurada, excepto el baño, que es antiguo, pero en buen estado. De la habitación lo que cambiaría don las almohadas, son como el papel. Otro aspecto negativo de la habitación es que no tiene aire acondicionado ni nevera para enfriar las botellas. El desayuno completo y muy bien.
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Muito barulhento, é possível ouvir as pessoas conversando, subindo e descendo escadas, abrindo e fechando portas. Quarto muito abafado, não tem ar condicionado. Muito sujo, com odor.
Stayed 1 night in Jul 2024