23 Feb 2020 by Marie Garabedian, Sales Manager
Cher Client, Nous sommes ravis de constater que vous ayez pris le temps de partager un avis aussi plaisant sur votre passage à l’hôtel, la Tour de Nesle. Nous sommes vraiment satisfaits de voir que vous n’êtes pas resté indifférent à l’accueil agréable que notre personnel. En dépit de cet encouragement, nous sommes navrés de constater que vous ayez trouvé des défauts dans nos services. Toutefois, veuillez noter que nos services ont toujours été à la hauteur des attentes de nos clients et nous nous excusons pour ces petits manquements au niveau du ménage qui ne sont pas dans nos standards. Nous vous promettons de faire rappel à notre service d’étage pour éviter ces genres d’erreur et vous assurer un meilleur séjour prochainement. Malgré ces légers détails, nous espérons vous revoir une nouvelle fois dans notre hôtel. Bien cordialement,
As a guest of Hôtel La Tour de Nesle La Rochelle Vieux Port, you'll find tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. Hôtel La Tour de Nesle La Rochelle Vieux Port also features dry cleaning/laundry services, a front desk safe, and a lift. This 3-star La Rochelle hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hôtel La Tour de Nesle La Rochelle Vieux Port offers 30 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
