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4.7 out of 5

"Great hotel option for families with a bit of added luxury. We booked a suite for our family of 4 which was perfect for the kids as we had our own bed ... " More

By a verified traveller on Tue 06 Sep 2022

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Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€123* Per night/room 1 Apr - 2 Apr

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Suite Prestige

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Maison des Ambassadeurs. During your stay, you're just a quick walk from Vieux Port. A full-service spa, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna and bicycles to rent
  • Within a 10-minute walk of Vieux Port and Bay of Biscay
  • Airport drop-off and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Maison des Ambassadeurs ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Maison des Ambassadeurs

Everyone (2)
4 out of 5

Posted by on 17 Oct 2022

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5 out of 5
Great hotel option for families with a bit of added luxury. We booked a suite for our family of 4 which was perfect for the kids as we had our own bedroom adjoining, stunning decor and a very comfy nights sleep. Hotel facilities were excellent and staff so helpful and friendly. We spent a lot of time in the heated outdoor pool and they even had a buggy you could borrow for the day. Location very central, everywhere walkable so couldn't recommend it more.

Posted by on 6 Sep 2022

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Comment from Hotel Management

23 Sep 2022 by Chanelle, La Maison des Ambassadeurs

Dear Miss, we thank you for taking your time to write us a feedback about your stay in our facility. We are glad to hear you enjoyed your stay with us and that you appreciated all of our facilities. We hope to have the chance to have you in our hotel next time you are coming to La Rochelle.Sincerely,

5 out of 5
the check-in staff were very helpful, short stay overnight, we will stay longer next time, a lovely hotel

Posted by on 27 Jun 2022

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Comment from Hotel Management

7 Jul 2022 by Ethan

Dear Audrey, Thank you very much for your lovely return. All the staff and I are grateful of the appreciation. Regards, Ethan.

Property Features

Maison des Ambassadeurs offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A kids' pool, a library, and a terrace are also featured at the luxury Maison des Ambassadeurs. You'll have access to the health club at a partner property. A shuttle from the hotel to the airport (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Maison des Ambassadeurs was completed in December 2020. Smoking is allowed in designated areas at this 5-star La Rochelle hotel.

  • 58 guestrooms or units
  • 2 buildings
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: La Rochelle Porte Dauphine Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport drop-off and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Maison des Ambassadeurs offers 58 air-conditioned accommodations with DVD players and minibars. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 30-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Electric kettle
  • Frette Italian linens
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.

Maison des Ambassadeurs has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Steam room in spa
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Maison des Ambassadeurs offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 90 per vehicle
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Exclusive Residence France La Rochelle
  • Residence France Hotel La Rochelle
  • Residence France La Rochelle
  • Residence De France Hotel La Rochelle
  • Residence De France La Rochelle
  • Hôtel Résidence France La Rochelle
  • Hôtel Résidence France
  • Résidence France La Rochelle
  • Maison des Ambasadeurs
  • Hôtel Résidence de France
  • Maison des Ambassadeurs Hotel
  • Maison des Ambassadeurs La Rochelle
  • Maison des Ambassadeurs Hotel La Rochelle
  • Résidence de France (Maison des Ambassadeurs)

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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