Hotel Costa Real

3.5 star property

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Photo gallery for Hotel Costa Real

Reception
Terrace/patio
Free daily full breakfast
Front of property – evening/night
Minibar, in-room safe, desk, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Francisco de Aguirre 170, La Serena, Coquimbo, 1710971
  • Place, Jardin del Corazon
    ‪3 min walk‬
  • Place, Casa Gabriel Gonzalez Videla Historical Museum
    ‪6 min walk‬
  • Place, Mall Plaza La Serena
    ‪11 min walk‬
  • Airport, La Serena (LSC-La Florida)
    ‪8 min drive‬

Room options

Standard Double Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Superior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room Standard

  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

Room Superior

  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Hotel Costa Real

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Hotel Costa Real offers 51 accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Costa Real, you're just a quick walk from Jardin del Corazon. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Kokoro No Niwa Japanese Garden and Parque Japones Kokoro No Niwa
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Costa Real.

This 3.5-star La Serena hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 10:30 AM.
El Gran Gabito - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Gran Gabito

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Costa Real

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 32 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 32 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Costa Real La Serena
Costa Real La Serena
Costa Real
Hotel Costa Real Hotel
Hotel Costa Real La Serena
Hotel Costa Real Hotel La Serena

Hotel Costa Real Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 76 reviews
Rating 8 - Good. 26 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 4 out of 76 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was excellent Will definitely come back
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

David John Clarence

Liked: Cleanliness, staff & service
Ok, plain but friendly staff and helpful. No water last day was a pain.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A bit run down...

The Costa Real is quite down at the heels. The lobby is pleasant enough and the staff very accommodating. But the place is in sore need of a sprucing up. By the way, there was no air conditioning in my room. With the window open, I was hardly lulled to sleep by the noise of the street below.
Stayed 1 night in Mar 2023
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located, with an easy 5 minute walk to the Plaza de Aramas of Las Serena. We arrived very late and without a reservation; however, we were treated well and got 2 nice rooms as requested. The underground locked parking was also quickly opened for us to speed the check in process. Very nice free and complete breakfast buffet, with no add-on items at extra cost. The only fault were the tub/shower combos in both rooms. The glass partition for the shower is not large enough, and when using the shower water goes all over the floor. The front desk was very quick to respond though, cleaning the floors and providing all new towels.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Ruth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
poca variedad en desayuno , faltaban varias cosas esenciales , como la mantequilla , pasteles , torta , otros panes . el personal poco amable , tuve una dificultad con el secador y no me solucionaron , no pude secarme el cabello . la recepcionista del día domingo 08 de marzo del 2026 súper pesada , sería y no tuvo un trato cordial , no nos preguntó por la estadía y al contrario de eso solo se limito a ser indiferente . la verdad cero ganas de volver y de recomendarlos con amigos . en un hotel lo primordial debe ser el trato de los trabajadores y como hacen sentir a sus huéspedes , los garzones de los desayunos nada que decir súper amables . solo la recepcionista que nos dejó con una sensación de negatividad .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities
Habitación impecable, rico desayuno, en el centro de La Serena
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

Carlos G

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel es autiguo. EL internet es MALISIMO, el restaurante demorado como nada.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

JI SEOK

유사한 가격의 근처의 호텔보다 시설면에서 너무 구식입니다. 에어컨이 없어서 냉풍기를 사용했으나, 전혀 시원하지 않았습니다. 또한 욕실위 칸막이도 전혀
Stayed 1 night in Feb 2026
Verified

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, amenities
Bien localizado y buena habitación
Stayed 1 night in Nov 2025
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy cordial, se nota la limpieza, las paredes de las habitaciones son muy delgadas y despertamos porque la gente de limpieza estaba trabajando en las habitaciones contiguas
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Oct 2025
Verified

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities
Opción promedio dada ubicacion
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitacion para pareja Costa real

Habitación espaciosa, cama cómoda, bien temperada, excelente ubicación, sin horario restringido de entrada y salida. Desayuno rico.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Arelys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bonito, cómodo y bien ubicado

Hotel muy bonito, cómodo y bien ubicado, un poco alejado de la playa sin embargo se puede llegar caminando a esta. Detrás está el Jardín Japones, también se llega caminando al centro y al terminal de buses. El desayuno es muy bueno y variado, el personal bastante amable. Lo único es que las habitaciones no tienen aire acondicionado, solo un ventilador que no da mucho aire y en verano es insuficiente. Si piensan ir con auto el estacionamiento es pequeño
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Muchas gracias, muy buena atención.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
seria conveniente que mejoraran el wifi y que las habitaciones tuvieran aire acondicionado
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service, room comfort

Mal funcionamiento de cortina metalica

La ventana de la habitación no se pudo abrir, la cortina metálica de protección.
Stayed 1 night in Sep 2023
Verified

8/10 Good

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal amable

Camas comodas, ubicacion cerca del centro pero lejos de la playa. Todo limpio y el personal muy amable. Lo unico que no nos gusto fue que en la ducha se salia mucho el agua y el ruido desde la calle, pero el resto todo bien.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

TONNY

Liked: Cleanliness, staff & service

Todo Bien

Todo Bien
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, muy limpio y las recepcionistas muy amable.
Stayed 4 nights in May 2022
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Stay in La Serena

Good location, great service and great value
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk oplevelse..
Stayed 5 nights in Feb 2022
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente precio v/s calidad

Muy buen hotel, bien ubicado y el personal muy amable. Tienen buenos protocolos para prevención en tiempos de pandemia
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Gustavo

Liked: Cleanliness
Disliked: Staff & service, room comfort

Hotel no recomendable

No existe atención pensada en el cliente. Mi reserva incluida impuestos y cargos, aun así el hotel cobro otros impuestos, al mostrarles el detalle de mi reserva, la desestimaron, dieron escusa tras escusa que ni ellos estaban convencidos. Finalmente la respuesta que me dieron era que me tenia que entender con la plataforma. Ninguna consideración con el cliente. Y para colmo, quisieron cobrar un consumo del frigobar que no realice. Una decepcionante experiencia,
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo lo que se necesita.

Hotel tranquilo. Muy buena la atención del personal. El desayuno bien rico y variado. Relación precio calidad muy bueno.
Stayed 2 nights in Dec 2021