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Terral Hotel & Spa

3.5 star property

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Photo gallery for Terral Hotel & Spa

32-inch LCD TV with cable channels, TV
Exterior
Exterior
Exterior
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
San Martin 387, Vicuña, 1760000
  • Place, Museo Entomológico y de Historia Natural
    ‪4 min walk‬
  • Place, Plaza de Vicuna
    ‪5 min walk‬
  • Place, Immaculate Conception Church
    ‪5 min walk‬

Room options

View all photos for Standard Single Room

Minibar, in-room safe, free cots/infant beds, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, free cots/infant beds, free WiFi

Standard Double Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Terral Hotel & Spa

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a business center, and a meeting room are onsite.
Terral Hotel & Spa offers 31 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Terral Hotel & Spa, you're just a quick walk from Immaculate Conception Church. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Pataska
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Immaculate Conception Church and Torre Bauer
  • Airport shuttle service available for a fee
Terral Hotel & Spa offers its guests 2 hot tubs and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Spa services, a terrace, and tour/ticket assistance are also featured at Terral Hotel & Spa. Free self parking is available.

This 3.5-star Vicuña hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Pataska - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pataska

Things to do

  • 2 hot tubs
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Terral Hotel Vicuña
Terral Hotel
Terral Vicuña
Terral Hotel Vicuna
Terral Vicuna
Terral Hotel Spa
Terral Hotel & Spa Hotel
Terral Hotel & Spa Vicuña
Terral Hotel & Spa Hotel Vicuña

Terral Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 66 reviews
Rating 8 - Good. 16 out of 66 reviews
Rating 6 - Okay. 6 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marcela

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with AC. Many amenities and pretty good breakfast. Front desk super helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pilar

Liked: Staff & service, amenities, property conditions & facilities
This Hotel is an Oasis in a Town with so much history, Vicuña, commune and city in Elqui Province, Coquimbo Region, Chile.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Robyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, bed comfortable and the breakfast was good. It was quiet and in winter mode.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe parking lot. Probably the only new modern hotel in the downtown. Reasonable prices
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Eila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent choice!

This hotel is excellent. The situation is perfect, the atmosphere is calm and charming and the pool is very nice and well maintained; water was always clean. In addition the breakfast was very good and the room was spacious. Eila, Finland
Angel’s trombone beside the pool
Stayed 3 nights in Mar 2025
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the two best places to stay in town. They have a secure parking lot and are one block from the town square. I liked the room very much. I found the morning breakfast was not very exciting.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Modern, fris, prima personeel
Stayed 1 night in Feb 2026
Verified

6/10 Okay

ALEX

Liked: Cleanliness, property conditions & facilities
Fuimos bienvenidos por personal muy joven, bienvenida calida y profesional. En la azotea Mariela nos atendió de oro - lo mejor. Todo fue bien hasta que hicimos el check out y nos sorprendió (lo que parecia el gerente) con un cargo adicional por uso de 1 hora en las tinajas. Al cual hice claro que nos habian i dicado estaba incluida, razon por la cual enfatizamos incluirla en nuestro itinerario. El caballero no demostró ningún tipo de sensibilidad a mi comentario, y mi pareja al ver le intento explicar igualmente ue el punto no es el pagar, es que se nos había indicado ese era un servicio incluido. Yo soy viajero frecuente y estoy muy al tanto de preguntar y asegurarme entender lo que esta incluido y no en mi estadia. Muy mal por el caballero.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Room comfort
Un tanto fría la habitación, el mobiliario no era del todo cómodo. La variedad de comida en la cena fue un tanto decepcionante.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible!

Muy buena experiencia, muy recomendable, lo repeteria a ojos cerrados, muchas gracias.
Stayed 3 nights in Apr 2022
Verified

8/10 Good

Jorge

Liked: Property conditions & facilities
Disliked: Cleanliness

Mobiliario en piscina

El aforo de piscina era 15 personas. pero solo habia 4 reposeras
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Patricia Inés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien atendido ,se lo recomiendo se duerme muy bien y se come mucho también ,todo estaba muy limpio en la habitación muchas gracias Paty.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

mi experiencia fue maravillosa, excelente atencion, comoda, acogedora iria sin pensarlo muchas mas veces y 100% recomendable
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Hotel mit Charme - denn ein altes Anwesen bildet die Grundlage des Hotels. Unser Zimmer war groß und bestand aus einem Schlafbereich und einer Art Wohnzimmer mit Küchennische. Die Dachterrasse ist großzügig und verfügt über eine Bar, viele Sitzmöglichkeiten und zwei Whirlpools. Das Hotel ist unweit von Stadtzentrum gelegen (ca. 100 Meter). Ein abgesperrter Parkplatz (im Preis bereits enthalten) ist auch vorhanden. Insgesamt fanden wir das Ambiente sehr gut und das Preis-Leistungs-Verhältnis hervorragend.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

ROBINSON

Disliked: Cleanliness, room comfort

Decepcionante estadía

Atención regular, Restaurante muy limitado menú, Bar pobre en licores, Personal que empatiza poco con los clientes, Estacionamiento separado de las dependencias del Hotel (más de media cuadra).
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

CECILIA

Liked: Cleanliness, room comfort

Una decepción y una estafa

De partida reserve una habitación para tres y después quise cambiar a una de dos pero nunca me contestaron los correos Llegamos al hotel nos dieron una habitación en la zona más antigua ,el olor era asqueroso entre a humedad y poca ventilación Pedí que nos cambiaran ,después de varios comentarios poco amables de la recepcionista y al insistir nos cambiaron a una habitación en la parte nueva .Bien ,buenas camas bien baño ,el problema es que se escucha todo desde el piso de arriba cuando caminan y van al baño!! Reserve un hidromasaje a las 20:00 hs y cuando fuimos no estaba listo ,nos cambiaron a las 21:30 tampoco no tenia la temperatura adecuada ,aparte el lugar estaba sin luz ,una pena que no hagan las cosas como corresponde y con ganas El personal muy poco amable en gral salvo Noelia que atendía el restaurante ,ella bien
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, the bed very comfy, and the room was decorated nicely. Really enjoyed the two large slider windows to the small balcony. A/C did not work, but with the windows open we were fine. The restaurant served excellent meals, beautifully prepared and presented. Staff is friendly and accommodating.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel impecable, calidad de servicio mejorable

Hotel impecable, estilo acorde al entorno del Valle del Elqui. Excelentes instalaciones: piscina, hidromasaje, comedor, habitaciones. Con servicio a la habitación. Siento que el cierre de la cocina es muy temprano con respecto a otros hoteles (10:30). Lo mejorable es la atención del personal. No dan a conocer todos los servicios del hotel, tampoco saludan ni se despiden. El atendedor del bar no ofrece bebidas ni tragos estando a su lado.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

MARIZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Foi uma geata surpresa. O hotel é no centro de tudo. Fizemos o passeio ao observatório Malalluca e a observacao das estrelas no hotel foi fantástica- sem contar que foi exclusivo para mim e meu marido. A piscina é uma delícia a jacuzzi então... nem se fala... basta marcar seu horário- já está incluso.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

EduardoSilva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atencion en general muy buena y la comida EXCELENTE
Stayed 3 nights in Oct 2018
Verified

8/10 Good

CRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Bien todo bien excepto la poco simpatia y amabilidad de los dos caballeros de la recpecion , no asi las dos señoritas recepcionista que fueron muy amables
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Lovely huge room with a great comfy bed. The roof top terrace is amazing for an evening drink and there are two hot tubs which you can book for a free one hour use. In the perfect location in this great little town. Highly recommend the hotel.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a perfect place to spend a few days with your family. Great hosts, terrific views, and delicious breakfast.
Stayed 3 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé dans le centre de vicuna. Très propre. Petit déjeuner copieux et varié. À recommander
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and roof top hot tub! Had an enjoyable stay.
Stayed 2 nights in May 2018