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ZASGO HOTEL

4.0 star property
VIP Access

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Enjoy al fresco dining with a scenic view overlooking the water.
Relax by the pool at this bar, offering refreshing drinks and a rustic atmosphere.
Relax in a spacious room with a large bed, flat-screen TV, and balcony offering a view of the surrounding landscape.
Enjoy a serene coastal view from the comfort of this room, featuring a sofa, small table, and potted plant.
Explore a vast selection of spirits and wine on display in this inviting liquor store.

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Jl. Soekarno Hatta, Labuan Bajo, Nusa Tenggara Tim., 86763
  • Labuan Bajo Port
    ‪14 min walk‬
  • St. Angela Labuan Bajo
    ‪14 min walk‬
  • Pede Labuan Beach
    ‪15 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Studio Single

Grand Studio Single | View from room

Grand Studio Single

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Delonix Room

Delonix Room

Delonix Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Cakrawala Suite

Cakrawala Suite

Cakrawala Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Studio Single (No Window)

The Studio Single (No Window)

The Studio Single (No Window)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Twin

Grand Studio Twin

Grand Studio Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for The Studio Twin (No Window)

The Studio Twin (No Window)

The Studio Twin (No Window)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Triple Room

Premier Triple Room

Premier Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for City Simplify Room

City Simplify Room

City Simplify Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Single Room, 1 King Bed

Premier Single Room, 1 King Bed

Premier Single Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

ZASGO HOTEL

Central hotel with free parking connected to a shopping center in Labuan Bajo
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, conference space, and a children's pool.
ZASGO HOTEL offers 87 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bidets, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
With your stay at ZASGO HOTEL, you'll be connected to a shopping center and within walking distance of Labuan Bajo Port. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy ocean views while dining at Sky Resto
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • 15 minutes by foot from Pede Labuan Beach and a 2-minute drive from Labuan Bajo Port
  • Airport shuttle service available for a fee
ZASGO HOTEL offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3617 square feet (336 square meters) and includes conference space. A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly ZASGO HOTEL. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Labuan Bajo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Sky Resto - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Pool Bar - This poolside bar serves breakfast and dinner. Reservations are required. Open daily.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 15-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 15-device limit

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Free secured, covered self parking on site
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pool Bar
  • Sky Resto

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3,617 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 12 steps to reach entrance
  • Lift (122 centimetre wide door)
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [ZASGO HOTEL]
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ZASGO HOTEL

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 150000 (roundtrip), (up to 12 years old)
  • Rollaway bed fee: IDR 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
ZASGO HOTEL offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after hours will need to go to the following location to check in: ZASGO HOTEL
Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 15-device limit. WiFi in public areas is also free and has a 15-device limit.

Property is also known as

ZASGO HOTEL Hotel
ZASGO HOTEL Labuan Bajo
ZASGO HOTEL Hotel Labuan Bajo

ZASGO HOTEL Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 67 reviews
Rating 8 - Good. 14 out of 67 reviews
Rating 6 - Okay. 10 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 3 out of 67 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff great service

The staff at the hotel were very nice. In room massages are available and very competitively priced. There is a supermarket on the ground floor which is well stocked.
Stayed 2 nights in Apr 2025

10/10 Excellent

OLGA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient location for the hotel. Rooms are simple but comfortable. Very friendly staff, specially Aldo who was our driver to pick us up at the airport and check us in. It also has supermarket and pharmacy. Breakfast is another great feature.
Stayed 3 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that we had an interior room and could not hear 0430 prayers. The pool took our breath away. Food at the pool was good. At breakfast they should pay more attention to when items are gone. I left some trays open on a few different days so they could see they were empty and they just closed them.
Stayed 4 nights in Apr 2025

6/10 Okay

Carlos Eduardo

Stayed 1 night in Apr 2025

8/10 Good

Henricus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good, and room is clean with complete amenities. I enjoyed the breakfast and also the supermarket at the basement which has a complete selection.
Stayed 2 nights in Apr 2025

4/10 Poor

Carlos Eduardo

Liked: Cleanliness
Disliked: Staff & service, room comfort

Below expectation

Thw Hotel is disappointing, there were few points deserves a comment. Internet doesnt work, I stayed two nights: first before the island boat tour and onother night after. Two different rooms on different floors, neither I had internet connection. Hot water wasn't available also and the bathroom very small. The small room doesn’t have windows, but lots of mosquitos and no eletronic repelent. Breakfast place has an amazing view, but omelet station doesn't take note, therefore, very unorganized and difficult to get your order.
Stayed 1 night in Apr 2025

10/10 Excellent

Tee Toy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quality and affordable
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric, Durango

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the harbor is spectacular. The staff speaks English fairly well. The service was grand.
Stayed 2 nights in Feb 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel and service I’ve ever had Check-in: Basically gave me my room key and no discussion about meals, amenities or anything about the hotel. They had a sign for a welcome drink, did not receive that. Hotel: The hotel is in poor condition, dirty, the pool is rough, the odor is of cigarette smoke permanently imbedded in every corner. Room: My room looked similar to the photos online but just decrepit. My bed sheets were COVERED IN BLACK HAIRS and debris. It was absolutely disgusting. There was something every couple of inches. I don’t think they washed them and left them on there from the last guest. I asked for a new sheet so that I could sleep in the sheet like a sleeping bag and I wore long sleeved shirt and pants so none of my skin was touching anything. I slept on a towel for my head, hope that was clean. I reserved their shuttle to the airport for 75,000 and they refused to let me go on it until they checked my room to see if they needed to charge me for anything. They sent housekeeping up there and I was shown a photo of a towel with a lipstick smudge on it. They said we have to charge you. i asked how much and they just made up an arbitrary amount of 50,000. Now the only reason I paid is because I didn’t have time to argue because I needed to get to the airport. But this is about principle, you don’t provide me with clean sheets but you expect me to pay for a dirty towel? This place is petty, dirty, terrible customer service. DON’T RECOMMEND
Stayed 2 nights in Dec 2024

8/10 Good

Seung, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good for the pruce point. Very cheap, friendly and helpful staff, great breakfast.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sukhbinder, Southampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best part of this hotel. So keen to help with anything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Helen

Liked: Room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Corey

Stayed 2 nights in Sep 2024

6/10 Okay

Helen

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place was clean enough, but it was an old building. They must have a problem with their toilets or sewer, the room smellled like sewer the whole time. Nasty! There was only one chair in the room and none on the balcony, so you could not sit on balcony. View was great. Close to downtown. Pool/pool bar was nice. Breakfast was buffet and had large selection. We reserved a car ride for 640am with the front desk. When we went down, the guy said the car service didn’t start until 7am. Not sure why they didn’t tell us that when we reserved the car the night before. The front desk guy was rude. We had to be at our dive place at 7am. He said we could wait until 7am for the car. I said we could not and asked what other options we had. He said he could try to call us an outside taxi. He did that and we were able to get to the dive shop just in time for our trip. Overall, okay for the price since it was inexpensive, but I would not stay there again.
Stayed 4 nights in Oct 2024

4/10 Poor

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
In general, everything is fine. Close to the airport. Has a market in the basement which is convenient. Pool and breakfast good. However, I did not appreciate being harassed for a hair dryer! There weren’t any hair dryer in my room. I called the front desk but nobody came so i took matters into my own hands and asked the housekeeper that was cleaning the rooms on the floor for a hair dryer which she kindly lended. However, in the evening the front desk called to get the dryer back. I told them i was there for 3nights and i needed the hair dryer and i was willing to give it back if they were going to provide me with another one so in the end they let me keep it. Then, the day before i check out they called me at 3pm. They were surprised i was in my room and sounded almost disappointed … they asked for something i could not understand and said it was ok and hung up. Then called again at 10pm to get the hair dryer!!! Now, i understand they wanted. They wanted to check if i was in the room to take the hair dryer back! First of all, the hotel should have hair dryers for all rooms. Second, it is not professional to harass a client for a hair dryer when you should be able to provide it for everyone. They could have waited until i checked-out to take it back and not call so often and late at 10pm. The service in general was fine but the handling of this situation is very poor.
Stayed 1 night in Sep 2024

6/10 Okay

Uzair

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Very basic. Reception barely understood what we were asking and one was passive aggressive at one point. This is fine to stay for a short time and not being in the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lacy

Stayed 3 nights in Aug 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at reception and at the pool bar
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
This hotel was everything we needed. We were contacted prior to arrival regarding whether we needed transport from the airport which was good. However, when we arrived at, there was no one there to pick us up. We contacted the hotel who told us there was someone already there, but we had waited for nearly 20 minutes and no one turned up so we got a taxi which was far easier and cheaper. Generally, staff were friendly and helped where they could, such as providing a breakfast box in the morning since we left very early for a tour. The rooms were very spacious, but the air con was pretty weak meaning it was still relatively warm in the rooms. The fridge was also not on when we arrived, which would have helped for water. The hotel did have a restaurant with a stunning view and a pool with a lovely bar looking out to the harbour. However, this got fully very quickly due do it not offering much seating compared to the number of rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at zasgoboth before leaving and return from kamodo island boat trip. Staff very friendly and helpful. Close to airport and centre of bajo. Pool area and view amazing. Risky and staff at pool very friendly. Defibately recommend
Stayed 1 night in Sep 2024

6/10 Okay

nathan

Liked: Amenities, property conditions & facilities
The room and bathroom itself was nice however quite dark. Shower was really good when it was hot but temperamental - hot water must be on limit so varies when it comes There were ants everywhere - on the floor some but most on the counter table in bedroom so wouldn't recommend leaving any food or drink out. No welcome drinks as stated in booking confirmation - we asked about it and they said it wasn't made so will give the next day but they never did. Not the hotels fault but the guests staying here can be really really loud - had to call security at 1.30am on one night to tell them to shut up. The pool view for sunset is incredible - they give towels, the water is clean. I would still book at this hotel again in future as for the price it was still nice
Stayed 3 nights in Sep 2024

8/10 Good

Budianto

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed, clean and functional. It will be good if hair-dryer is included, had to call for one and return within an hour. Only stayed for one night and 3rd floor rooms have windows but no view. Not far from main Jl Soekarno Hatta shopping strip. Overall good stay Thanks
Stayed 1 night in Aug 2024

8/10 Good

Loic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple but has all you need for a short stay in Labuan Bajo. Only complain is that you are not allowed to take the pool towels for your day trip to Komodo Island. Other than that it is great, staff is friendly and rooms are clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Amazing stay again as we loved it so much the first time we had to return. Great rooftop pool area to watch the sunset and just hang out. Breakfast great. Rooms comfortable and staff friendly. By far the cleanest place I’ve stayed in Indonesia, not a bug in sight!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Stayed 1 night in Jul 2024