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Hotel Aifa

3.0 star property

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Photo gallery for Hotel Aifa

A hotel room with a large window, a sofa, a coffee table, a TV, and a desk with a chair.
A modern hotel room with a living area, a dining area, a TV, and a large window with curtains.
A hotel lobby with a central bar area, multiple dining tables with purple chairs, and a large painting on the wall.
A bar with a tiled backsplash, hanging lights, and a TV mounted on the wall.
A multi-story hotel with a modern design, featuring a prominent entrance and a visible sign indicating the name.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
U0217, Jalan Tun Mustapha, Labuan, Wilayah Persekutuan Labuan, 87007
  • Place, Financial Park
    ‪9 min walk‬
  • Place, An'Nur Jamek Mosque
    ‪11 min walk‬
  • Place, Labuan International Sea Sport Complex
    ‪19 min walk‬
  • Airport, Labuan (LBU)
    ‪3 min drive‬

Room options

View all photos for Deluxe Queen

A hotel room with a large bed, a chair, a nightstand, and a lamp.

Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

A hotel room with two beds, a nightstand with a lamp, a clock, and a floral wall decoration.

Deluxe Twin

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen

A hotel room with a large bed, a desk with a laptop, a green armchair, and a small table with a lamp and a vase.

Deluxe Queen

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

A hotel room with two beds, each with white linens and a gold accent. There is a large floral artwork above the beds, a nightstand with a lamp, and a clock on the wall.

Deluxe Twin

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

A neatly made bed with a dark headboard, a decorative pillow, and a towel arranged in a swan shape.

Executive Room

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, a red armchair, a sofa, a chandelier, and a painting of flowers.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Junior Suite Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Aifa

A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hotel Aifa offers 139 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

This Labuan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

During your stay at Hotel Aifa, you're just a quick walk from Labuan Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Lido, a café that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Just a 4-minute walk from Labuan Museum and 10 minutes by foot from Financial Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Hotel Aifa also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Lido - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Star - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 0.50 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lido
  • Star

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 10 floors
  • Banquet hall

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 55.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 16 for children
  • Self parking fee: MYR 0.50 per day
  • Rollaway bed fee: MYR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Aifa Labuan
Aifa Labuan
Hotel Aifa Labuan Island/Labuan Town
Hotel Aifa Hotel
Hotel Aifa Labuan
Hotel Aifa Hotel Labuan

Hotel Aifa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 160 reviews
Rating 8 - Good. 69 out of 160 reviews
Rating 6 - Okay. 23 out of 160 reviews
Rating 4 - Poor. 6 out of 160 reviews
Rating 2 - Terrible. 8 out of 160 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Saurabh

Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were clean, but the breakfast needs improvement
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

azlan shah

Liked: Cleanliness, amenities, property conditions & facilities
great hotel and location
Stayed 5 nights in Jan 2023
Verified review

8/10 Good

Leong Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfy & cozy

Well located, very hospitable staff.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Location perfect

Convenient located in centre of Labuan.
Verified review

10/10 Excellent

Kok Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love it

One of the best hotels in Labuan
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

GIM-LOO

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained
Stayed 1 night in Feb 2024
Verified review

8/10 Good

a b sitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Take note of nos of guest during reservation.

Just good and there is room for improvement at the breakfast food quality .
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Leong Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roomy & confortable

Comfortable basic lodging needs for extended stay. Plenty available space to work comfortably.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

WILLIAM WENG CHAN

Liked: Cleanliness
Toilet seat cover quite old and need to change. Some part of the part needs repainting
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Raphael

Liked: Cleanliness, staff & service
Alas , hotel feels aged. Breakfast will be better to eat out.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

azlan shah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Verified review

8/10 Good

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money - except terrible breakfast

The Aifa always delivers when it comes to value for money, comfort and quality. The only negative is that the breakfast is actually awful. Such a shame, but it really is that bad. The only thing that looks remotely appetising in is the plastic displays of food!!!!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Ishak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Poon w

Disliked: Staff & service, amenities, property conditions & facilities
the hotel situated in town which is good for tourist hotel not upgrade or renovated after years even carpet are dirty & smell not replace staff work not to stadard we even have cockroach inside room every service or request will be charged
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel is a bit old and need some maintenance. AC unable to control fan speed only can adjust temperature. Hot water not hot enough.
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Melvin

Liked: Staff & service
Disliked: Cleanliness
Got a room that has a smell in it. Bedsheet was not changed and still with stains of blood only discovered on my last day. Can find long hair remaining from donno who. Was disgusted at the end of the day.
Verified review

4/10 Poor

TEKFOH

Liked: Staff & service
Disliked: Property conditions & facilities
Checked into a room and AC was not working. Waited a while and still not working. Finally staff member came up and said they do have an issue with the AC. Moved to another room and was better. Unfortunately, the corridors were not air conditioned and was very uncomfortable.
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Felicia

Liked: Cleanliness, staff & service, amenities
Room was rather dated but comfortable. The original room we got had a faulty aircon. Initially they suggested we wait for them to fix the aircon (possibly no gas, they weren't sure either) at 10.30pm. We requested a new room as it's late and we wanted to shower and sleep. Luckily this was granted. As with all our other stays at this hotel, it is comfortable. Bring your own blanket if you are travelling with a child and they are sleeping on the sofa. They'll charge for the blanket, we brought ours this time round. Breakfast-wise this time we didn't eat there. But from our other times at this hotel, the breakfast is very basic and will get you to lunchtime.
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Joshua

Liked: Staff & service, amenities
Several parts of the room were falling apart, the ceiling near the air conditioner was mouldy, the ironing board holder wasn't screwed to the wall, the towel hanger was hanging off. The bathroom bath plug was filled with hair. In the bathroom we encountered a cockroach. The floor was constantly wet possibly due to the bath or toilet leaking. The do not disturb and clean room buttons were broken, thankfully they had signs... But they only cleaned our room once over 3 days so we had to buy toilet roll as we had ran out. This was a business suite and I expected better quality. But the building is outdated and requires maintenance or refurbishment..
Stayed 3 nights in May 2024
Verified review

8/10 Good

Mohammad Faizal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarapan kurang memuaskan
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ISRAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Mar 2026
Verified review

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
毎日アメニティーやタオル、バスローブを交換してくれた。朝食も中華中心に美味しかった。パーキングも専用スペースを確保してくれた。エレベーターが意外に速いので便利。カードキーは１枚だけだったが、言えばもらえそう。景色も街中見渡せて良い。
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities
Son un fiasco no facturan la estancia
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Khin Choy

I think the hotel is good, just that the upkeep still need more effort. The breakfast is not good though.
Stayed 2 nights in Jun 2022