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SureStay Plus Hotel by Best Western The Villages

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western The Villages

View from room
Terrace/patio
Lobby
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1201 Avenida Central, Lady Lake, FL, 32159
  • Place, Spanish Springs Town Square
    ‪6 min walk‬
  • Place, Spanish Springs Lanes
    ‪8 min walk‬
  • Place, Orange Blossom Hills Golf & Country Club
    ‪11 min walk‬
  • Airport, Leesburg, FL (LEE-Leesburg Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

8.6 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

7.8 out of 10
Good
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Annex Building

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Annex Building

8.4 out of 10
Very good
(35 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Accessible-1 King, Mobility Accessible, Roll In Shower, Balcony, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Balcony, Work Desk, Kitchenette, Microwave And Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, First Floor, Pet Friendly Room, Balcony, Work Desk, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed For One Person, Balcony, Work Desk, Microwave And Refrigerator

  • Sleeps 3

2 Queen Beds, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Separate Building, Balcony, Work Desk, Microwave And Refrigerator

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western The Villages

Along with an outdoor pool, this smoke-free hotel has a business center and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a garden are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
SureStay Plus Hotel by Best Western The Villages's great location gets high marks from our customers. During your stay, you're just a quick walk from Spanish Springs Town Square. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free full breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and convenience store
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Spanish Springs Town Square and Spanish Springs Lanes
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus Hotel by Best Western The Villages. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western The Villages was completed in May 2022.

This Lady Lake hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1993
  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per week
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 8:30 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 380 out of 729 reviews
Rating 8 - Good. 160 out of 729 reviews
Rating 6 - Okay. 89 out of 729 reviews
Rating 4 - Poor. 44 out of 729 reviews
Rating 2 - Terrible. 56 out of 729 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 3 nights in Dec 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, parking good, outside cleanliness not good, breakfast was very minimal and didn’t get replenished when food ran out.
Stayed 1 night in Dec 2025

6/10 Okay

Andrea

The staff is very nice. The breakfast is good. The rooms are outdated, and the air conditioner is very loud.
Stayed 3 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Nice rooms but not all the same. My first room a had fridge with a freezer. Second room no freezer.
Stayed 2 nights in Nov 2025

10/10 Excellent

Charlie, Pompano Beach

Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 2 nights in Nov 2025

10/10 Excellent

Natalia

Stayed 1 night in Nov 2025

8/10 Good

cory

Stayed 1 night in Nov 2025

2/10 Terrible

Shaylin

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Roaches were everywhere smh
Stayed 1 night in Nov 2025

6/10 Okay

Barbara, Lady Lake

Stayed 1 night in Nov 2025

6/10 Okay

Madeleine

Stayed 2 nights in Nov 2025

8/10 Good

Lily

Stayed 2 nights in Nov 2025

8/10 Good

April

Liked: Cleanliness
Clean room
Stayed 4 nights in Nov 2025

10/10 Excellent

Alec

Stayed 2 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

6/10 Okay

Donna

Disliked: Cleanliness, staff & service, amenities
Bathroom had no hot water in the shower had to move to another hotel. not good
Stayed 7 nights in Oct 2025

10/10 Excellent

Joye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking secure. Clean rooms. Friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yalandria

Stayed 1 night in Oct 2025

8/10 Good

Eileen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I reported the AC not working and nothing was done about it. Thank God it was a nice weather
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities
Love this hotel . Everything was amazing from the property to the convenience of the location
Stayed 1 night in Nov 2025

10/10 Excellent

Gersynio

Stayed 1 night in Oct 2025

10/10 Excellent

Tammie

Business traveller
Liked: Cleanliness, staff & service
Clean room with breakfast in the morning. Nice place and close to stores, restaurants etc.
Stayed 1 night in Nov 2025

10/10 Excellent

Edwin

Liked: Cleanliness
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Ed

Stayed 1 night in Oct 2025

6/10 Okay

Jason

Less burnt eggs and dried out meat. Room smelled musty and like mold.
Stayed 3 nights in Oct 2025