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Candlewood Suites New Iberia by IHG

2.5 star property

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Photo gallery for Candlewood Suites New Iberia by IHG

Front of property – evening/night
Exterior
Standard Suite, 2 Queen Beds, Roll-in Shower (Communications, Mobil)
Suite, 1 King Bed with Sofa bed
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2600 Highway 14, New Iberia, LA, 70560
  • Place, Bank St Park
    ‪3 min drive‬
  • Place, University of Louisiana at Lafayette
    ‪29 min drive‬
  • Place, Cajundome
    ‪34 min drive‬
  • Airport, Lafayette, LA (LFT-Lafayette Regional)
    ‪28 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Comm, Mobil)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible Bathtub (Comm, Mobil)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 2 Queen Beds, Roll-in Shower (Communications, Mobil)

Standard Suite, 2 Queen Beds, Roll-in Shower (Communications, Mobil)

Standard Suite, 2 Queen Beds, Roll-in Shower (Communications, Mobil)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobil)

Room, 1 King Bed, Roll-in Shower (Communications, Mobil)

Room, 1 King Bed, Roll-in Shower (Communications, Mobil)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen | Room amenity

Studio Suite, 1 King Bed, Kitchen

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Studio Suite, 2 Queen Beds, Kitchen

Studio Suite, 2 Queen Beds, Kitchen

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

Candlewood Suites New Iberia by IHG

Hotel in New Iberia with free parking
Along with a snack bar/deli, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a TV in a common area are onsite. Weekly housekeeping is available.
Candlewood Suites New Iberia by IHG offers 83 accommodations with coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Iberia hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

During your stay at Candlewood Suites New Iberia by IHG, you'll be within walking distance of Bank St Park. You'll find features like free WiFi in public areas and free self parking, plus a snack bar/deli.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 3-minute drive from Bank St Park and a few minutes from Bacmonila Park
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. Candlewood Suites New Iberia by IHG also features barbecue grills, a picnic area, and laundry facilities. Free self parking is available.

This New Iberia hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (66 centimetre high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood New Iberia
Candlewood Suites Hotel New Iberia
Candlewood Suites New Iberia
New Iberia Candlewood Suites
Candlewood Suites New Iberia Hotel New Iberia
Candlewood Suites New Iberia Hotel
Candlewood Suites Iberia

Candlewood Suites New Iberia by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 133 out of 286 reviews
Rating 8 - Good. 74 out of 286 reviews
Rating 6 - Okay. 30 out of 286 reviews
Rating 4 - Poor. 19 out of 286 reviews
Rating 2 - Terrible. 30 out of 286 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Susie

Travelled with family
Liked: Amenities, property conditions & facilities
The overall stay was not the best from cleanliness of room to customer service and courtesy of some staff members.
Stayed 1 night in Oct 2025

10/10 Excellent

SHANTELLE

Stayed 2 nights in Jul 2025

8/10 Good

Aiksha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Oct 2025

10/10 Excellent

April

Stayed 1 night in Oct 2025

10/10 Excellent

Layth

Stayed 1 night in Oct 2025

10/10 Excellent

Tajakia

Stayed 1 night in Sep 2025

10/10 Excellent

chamhthala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

chamhthala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean friendly employees
Stayed 1 night in Sep 2025

10/10 Excellent

Dedra

Travelled with partner
Liked: Amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

6/10 Okay

Michael, Rowlett

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is just Ok. I've stayed at other Candle Suites and they have been nice, however this one was below average. We only had maid service 1 out of the 2 days we stayed there. One of the other things that annoyed me was that the front desk clerk took approximately 30 minutes to check us in we were the only guests checking in at the time and had prepaid reservations the time was about 7PM.
Stayed 2 nights in Aug 2025

4/10 Poor

Sherry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The floors were terrible, sticky and dirty. The shower looked iffy, so we decided to wait till we got home to take a shower. Bed was fine and it was clean. Everything else was ok. Glad we were only staying two nights. They charge as much as a hotel that offers breakfast, yet there is no continental breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yahya

Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 1 night in May 2025

2/10 Terrible

Ricky

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Liked: Staff & service

Not it!

I had to be moved to 3 different rooms tne first room had water all on the bathroom floor the second room was awful smelled like a cigarette factory with a smoke detector dangling from the ceiling and the hotel supposed to be 100% smoke free the 3rd room.was just ok and the water is not hot at all. I usually have no issues at a candlewood but this one aint it!!
Stayed 2 nights in Jul 2025

8/10 Good

Fontella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, property conditions & facilities
Absolutely Unacceptable Experience – Never Again I don’t typically leave hotel reviews, but I feel a responsibility to warn others after our experience at Candlewood Suites. We stayed here for two nights at the end of a family trip. The first part of the week we had been with relatives, but chose to get a hotel for the final nights so our hosts could have space to enjoy time with their adult children. We arrived at the hotel around 9:30 p.m. on Friday, already exhausted from a long, wonderful day with family. As we checked in, a friend who had arrived for the same family gathering was checking out—not even 30 minutes after arriving. She had already been moved twice due to the condition of her rooms and warned me to find another hotel. But given how late it was, and assuming surely not every room could be that bad, we decided to stay. Big mistake. The first suite we were given had not been vacuumed. The nightstand had sticky, stained surfaces from old spills. The toilet had hair on it, and there were beer bottle caps on the closet floor. Still, we were tired and trying to stay optimistic. But when we pulled back the sheets, what we saw on the bed was truly unacceptable and unhygienic. I won’t go into graphic detail, but it was vile. We called the front desk immediately. To their credit, they moved us to another room without hesitation. Unfortunately, the second room, while not as disturbing, was still not clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joyoni

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2025

4/10 Poor

SUNGJIN

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jeanne

Disliked: Property conditions & facilities, room comfort
Terrible experience nothing was clean didn't try to help with the situation offer something so that way I wasn't upset the entire time they totally didn't care
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Trevor

Stayed 1 night in Jun 2025

2/10 Terrible

Samantha, Sorrento

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Mouse poop on bed, roaches in kitchen, stains on all bedding, stinks, key card stopped working for us and neighbors. The staff was the best part of it, ver my nice and helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Joey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water again 2 of 3 rooms the TV’s didn’t work. Yuk
Stayed 2 nights in May 2025

4/10 Poor

Joey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water multiple TV’s not working. Yuk
Stayed 2 nights in May 2025