4/10 Poor
Kristine D
29 Apr 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Beware
The room was so small there was no place to open luggage. I don't know what they were thinking - travelers have LUGGAGE - the mattress was too small for the bedframe so the bedframe stuck out - the edges were sharp and I gouged my leg within 2 minutes of being in the room - needed ice and bandages. we both hit our shins many times - neighboring guests staying there said the same thing- bed was comfy and bathroom set up was nice. A/C took a while to figure out - the written directions were incorrect -we texted thru the App and it took a while to get a response -THERE IS NO FRONT DESK to ask anyone anything- the TV also had incorrect directions, so that took a while - since we had blood on the sheets from my cut leg I requested a cleaning (on the App of course) and the charge would be 95$ - yes, you read that right - as if $350 per night + isn't enough to pay, so NO, we did not get the room cleaned. Parking (had to pay $30/night for this ) was so very tight - I could not get out of the car - had to pull out again to do so- once getting it parked we wanted to take a LYFT to dinner so we wouldn't have to move the car and park it again - a lot the rooms are around an outside patio - which has nice furniture but if anyone out there is talking, you are part of their conversation - I thought when I booked it, that we could walk to restaurants/ coffee shops but the closest coffee is half mile away - you are right on the Coast Hwy so yes noisy trucks etc-take earplugs & bandages
Kristine D
Stayed 2 nights in Apr 2025
