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Tru By Hilton Lake Charles

3.5 star property

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Photo gallery for Tru By Hilton Lake Charles

Terrace/patio
Lobby
Room, 2 Queen Beds, Accessible, Bathtub
Exterior
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1220 W Prien Lake Rd, Lake Charles, LA, 70601
  • Place, Prien Lake Mall
    ‪15 min walk‬
  • Place, Lauberge Casino Lake Charles
    ‪3 min drive‬
  • Place, Contraband Bayou Golf Club at L Auberge Du Lac
    ‪3 min drive‬
  • Airport, Lake Charles, LA (LCH-Lake Charles Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Bayou View)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Bayou View)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Similar properties

Lobby
SpringHill Suites by Marriott Lake Charles
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 1,001 reviews
The price is €116
includes taxes & fees
25 Dec - 26 Dec
SpringHill Suites by Marriott Lake Charles

About this property

Tru By Hilton Lake Charles

Hotel with free breakfast, near Lauberge Casino Lake Charles
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru By Hilton Lake Charles offers 98 accommodations with bathrobes and hair dryers. Premium satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Tru By Hilton Lake Charles's great location gets high marks from our customers. During your stay, you'll be within walking distance of Magnolia Square Shopping Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Lauberge Casino Lake Charles and 5 minutes from Golden Nugget
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. A fitness center, a terrace, and an arcade/game room are also featured at the business-friendly Tru By Hilton Lake Charles. Self parking is free.

This 3.5-star Lake Charles hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Tru By Hilton Lake Charles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 912 reviews
Rating 8 - Good. 200 out of 912 reviews
Rating 6 - Okay. 57 out of 912 reviews
Rating 4 - Poor. 21 out of 912 reviews
Rating 2 - Terrible. 28 out of 912 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mitchell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

George

Stayed 1 night in Sep 2025

10/10 Excellent

Caressa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Latoya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Stayed 1 night in Sep 2025

10/10 Excellent

shana

Stayed 1 night in Sep 2025

6/10 Okay

Ifeatu

Travelled with family
Disliked: Cleanliness
Bathroom shower was not cleaned properly with other occupants hair and dirt on the shower floor
Stayed 1 night in Aug 2025

10/10 Excellent

Brad

Stayed 1 night in Sep 2025

10/10 Excellent

Olesia, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Breakfast was good. The only issue was the low water pressure in sink tap. The shower was ok. Check room description. There are no microwave and coffee maker in the room. But hot coffee is available in lobby for free.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall!
Stayed 1 night in Aug 2025

10/10 Excellent

Bertha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Lauwana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the friendly staff and being near the casinos. Dining areas nearby.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, amenities
It was my first time to stay at a Tru Hilton and I was impressed. The hotel was modern, clean, and close to shopping, etc. The staff were friendly and professional and the breakfast there was very good.
Stayed 1 night in Aug 2025

4/10 Poor

Monique

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was by a lake
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Upon my arrival I was informed I had 2 reservations. We contacted and was told we only had one. I was told I couldn't be guaranteed that I wouldn't be charged for 2 rooms even if I only had one reservations. Another guest was having the same issue. I will not be using
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca Reyes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing and so was staff. We will definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anna Reinelda, Roslyn Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night receptionist who’s very nice
Stayed 1 night in Aug 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

6/10 Okay

Adrienne

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025