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Big Pines Mountain House

2.0 star property

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Photo gallery for Big Pines Mountain House

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking | View from room
King Studio Suite, 1 King Bed, Kitchenette, Non Smoking
Lobby sitting area
Seasonal outdoor pool
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
4083 Cedar Ave, South Lake Tahoe, CA, 96150
  • Place, Heavenly Gondola
    ‪3 min walk‬
  • Place, The Shops at Heavenly Village
    ‪3 min walk‬
  • Place, Caesars Republic Lake Tahoe Casino
    ‪3 min walk‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪13 min drive‬

Room options

View all photos for Deluxe King, 1 King Bed, Non Smoking

Deluxe King, 1 King Bed, Non Smoking

Deluxe King, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room, 2 Queen Beds, Non Smoking

Standard Queen Room, 2 Queen Beds, Non Smoking

Standard Queen Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, 1 King Bed, Non Smoking

Standard King Room, 1 King Bed, Non Smoking

Standard King Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Room, 2 Queen Beds, Non Smoking

Deluxe Queen Room, 2 Queen Beds, Non Smoking

Deluxe Queen Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King Room, 1 King Bed, Fireplace, Non Smoking

Executive King Room, 1 King Bed, Fireplace, Non Smoking

Executive King Room, 1 King Bed, Fireplace, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

  • 51 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family room, 1 King bed and 1 Bunk bed, Non Smoking

Family room, 1 King bed and 1 Bunk bed, Non Smoking

Family room, 1 King bed and 1 Bunk bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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About this property

Big Pines Mountain House

Private beach and seasonal outdoor pool, near Heavenly Gondola
A seasonal outdoor pool, a 24-hour front desk, and free self parking are available at this hotel. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This South Lake Tahoe hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 32-inch LCD televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Big Pines Mountain House's great location gets high marks from our customers. During your stay, you're just a quick walk from Heavenly Gondola. You'll find features like free WiFi in public areas, free self parking, and a free beach shuttle.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a multilingual staff
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from Heavenly Gondola and 5 minutes by foot from The Shops at Heavenly Village
  • Free beach shuttle service
  • Pets welcome for a fee (restrictions apply)
Unwind on the private sand beach, located just 0.6 miles away. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle.

Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this South Lake Tahoe hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Big Mountain House
Big Pines Mountain
Big Pines Mountain House
Big Pines Mountain House Motel
Big Pines Mountain House Motel South Lake Tahoe
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House Hotel
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Hotel South Lake Tahoe

Big Pines Mountain House Reviews

Reviews

6.2
Rating 10 - Excellent. 305 out of 1001 reviews
Rating 8 - Good. 131 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 172 out of 1001 reviews
Rating 2 - Terrible. 242 out of 1001 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very rude and didn’t let me use my reservation
Stayed 1 night in Sep 2025

10/10 Excellent

LASEYL

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main thing i appreciated was that Ron (i believe that was his name) put us in a room somewhat secluded at the back of the property. I loved that Big Pines was animal friendly. Highly recommend!
Stayed 2 nights in Sep 2025

4/10 Poor

Cheryl, Hollister

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had missing pieces of linoleum as well as a bent/broken towel rack. I had to lay down bath towels in around the bathroom in order to walk around in the bathroom. Had to go to house keeper in order to get more towels.
Stayed 2 nights in Aug 2025

2/10 Terrible

Max

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Stepan

Stayed 3 nights in Sep 2025

10/10 Excellent

Stepan

Stayed 2 nights in Sep 2025

6/10 Okay

Kyle

Stayed 2 nights in Sep 2025

4/10 Poor

Diba

Travelled with family
Disliked: Amenities, property conditions & facilities
Things I liked: pet friendly, easy parking Things that need improvement- very old and worn out, floors were in bad condition, no screens on the windows, no extra pillows or blankets, no soap provided, no breakfast or coffee available. Overall too expensive for what it is worth, needs renovation.
Stayed 1 night in Sep 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price.
Stayed 1 night in Sep 2025

4/10 Poor

Patricia

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

The service in this Hotel is the worst I ever stayed. I request 7 towels, they gave me 6, I had to go pick them up to the office, and I had to use a wet towel
Stayed 2 nights in Sep 2025

4/10 Poor

ricardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom is terrible a lot sounds in the night
Stayed 1 night in Aug 2025

2/10 Terrible

Vladislav

Stayed 1 night in Aug 2025

10/10 Excellent

Anthony D

Disliked: Cleanliness, amenities, property conditions & facilities
The hallway and steps and area outside the hotel room smells like piss. Vomit and other things idk what they are. My room smelled of piss and vomit. My bed had hair in it and was dirty. The other bed was ok. Bathroom was dirty and old. Not enjoyable room for 180$
Stayed 1 night in Aug 2025

4/10 Poor

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Not maintained and run down.
Stayed 3 nights in Aug 2025

4/10 Poor

Rolando

Disliked: Cleanliness, staff & service, property conditions & facilities
Honest review, start with positive -- felt safe. Area is near downtown and lits of wlakable restaurants / stores. Cons: Room does not look clean Room 271 -- AC took 6 hours to get down from 79 degrees to 70 and it was like 60 degrees outside (didnt feel safe opening the big window) Looks very rundown inside and outside Rate was steep for what it was $180?
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities
We arrived at 8:30 pm and there was no one at the front desk. After waiting about 20 minutes, we decided to call the hotel number. The first person who answered didn’t seem to know much and just gave us another number to call. When we called, the second person told us that our room key was in a safe box. When we checked in, the room had a strange smell. I tried to take a shower, but the tub was dirty and the shower was broken. We called again, and they said someone would come to fix it. After waiting a while with no one showing up, I called again and requested a room change. Finally, someone came to help us. Thankfully, he was very kind and assisted us in switching rooms. I understand this is a budget hotel, but I was still surprised by the lack of staff and the poor condition of the place. Overall, I wouldn’t book here again unless it was a last-minute option and no other choices were available.
Stayed 1 night in Aug 2025

2/10 Terrible

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities
Despicably dirty, and unsafe. Shower didn’t work, no outlets to plug in devices(medical devices), floors had holes, walls were dirty, headboards had a thick layer of dust and grime on them.
Stayed 1 night in Aug 2025

4/10 Poor

Eamon

Stayed 2 nights in Aug 2025

4/10 Poor

Mary

Disliked: Cleanliness
Stayed 3 nights in Jul 2025

4/10 Poor

Carlos

Stayed 3 nights in Aug 2025

10/10 Excellent

Tom

Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic motel in the heart of Lake Tahoe area. Room is a little rough, but it is clean and there is lots of parking plus great staff. Also, you have discounts for beach entry if you stay here so it saves you a ton of money.
Stayed 1 night in Aug 2025

6/10 Okay

Mel Joe

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

4/10 Poor

Ferhat

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very well maintained, and the bathroom and toilet were very, the runway, I stayed for 2 days, although they didn't clean and we couldn't take a shower, there was a lady in the lobby for 2 days, it was very good and she was smiling, we didn't have any problems with parkin
Stayed 2 nights in Aug 2025