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Big Pines Mountain House

2.0 star property

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Photo gallery for Big Pines Mountain House

Seasonal outdoor pool
King Studio Suite, 1 King Bed, Kitchenette, Non Smoking
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | View from room
Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking | View from room
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Private kitchen

Reviews

6.2 out of 10

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Pool
  • Free WiFi

Explore the area

Map
4083 Cedar Ave, South Lake Tahoe, CA, 96150
  • Heavenly Gondola
    ‪4 min walk‬
  • The Shops at Heavenly Village
    ‪5 min walk‬
  • Lakeside Beach
    ‪10 min walk‬
  • Lake Tahoe, CA (TVL)
    ‪16 min drive‬

Room options

View all photos for Executive King Room, 1 King Bed, Fireplace, Non Smoking

Executive King Room, 1 King Bed, Fireplace, Non Smoking

Executive King Room, 1 King Bed, Fireplace, Non Smoking

  • Mountain view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

  • Mountain view
  • 51 sq m
  • Sleeps 7
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Deluxe King, 1 King Bed, Non Smoking

Deluxe King, 1 King Bed, Non Smoking

Deluxe King, 1 King Bed, Non Smoking

  • Mountain view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room, 2 Queen Beds, Non Smoking

Standard Queen Room, 2 Queen Beds, Non Smoking

Standard Queen Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Room, 2 Queen Beds, Non Smoking

Deluxe Queen Room, 2 Queen Beds, Non Smoking

Deluxe Queen Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

  • Mountain view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, 1 King Bed, Non Smoking

Standard King Room, 1 King Bed, Non Smoking

Standard King Room, 1 King Bed, Non Smoking

  • Mountain view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family room, 1 King bed and 1 Bunk bed, Non Smoking

Family room, 1 King bed and 1 Bunk bed, Non Smoking

Family room, 1 King bed and 1 Bunk bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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About this property

Big Pines Mountain House

Beach fun in seasonal outdoor pool, near Casino at Harrah's Lake Tahoe
Along with a seasonal outdoor pool, this hotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Limited housekeeping is available.
Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This South Lake Tahoe hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Big Pines Mountain House's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino at Harrah's Lake Tahoe. Features include free WiFi in public areas and free self parking, plus a seasonal outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a multilingual staff
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Heavenly Gondola and 8 minutes by foot from Casino at Harrah's Lake Tahoe
  • Pets welcome for a fee (restrictions apply)
Big Pines Mountain House offers its guests a seasonal outdoor pool, multilingual staff, and express check-in. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this South Lake Tahoe hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
The front desk at this property is open daily from 8:30 AM - 10:30 PM.
Guests will receive lockbox information.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Big Mountain House
Big Pines Mountain
Big Pines Mountain House
Big Pines Mountain House Motel
Big Pines Mountain House Motel South Lake Tahoe
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House Hotel
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Hotel South Lake Tahoe

Big Pines Mountain House Reviews

Reviews

6.2
Rating 10 - Excellent. 266 out of 1003 reviews
Rating 8 - Good. 163 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 165 out of 1003 reviews
Rating 2 - Terrible. 236 out of 1003 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

gracias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms, comfortable beds , good staff and convenient location. We had an amazing time staying at Big pines. Love to stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms , attentive staff , great location
Stayed 1 night in Jan 2025

10/10 Excellent

Eufemia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big pines is excellently located hotel with good rooms and great vibes. They have wonderful staff , who is ready to help 24x7. I will recommend this place to anyone who is looking for a decent stay at budget price.
Stayed 1 night in Jan 2025

6/10 Okay

Carrie

Liked: Staff & service
Convenient location for dining, Heavenly ski resort, and shops. You can walk to gondola. Older facility but room was clean. Nice to have kitchenette for breakfast and snacks. Staff was quick to respond to request for remote batteries and light bulb needed. Heating worked well. Overall, the facility could use an update on rooms and exterior but seemed safe and was fine for our ski tri.
Stayed 3 nights in Jan 2025

10/10 Excellent

Etta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay at Big pines. Not only the rooms were comfortable but also very spacious. Staff was very efficient and accommodating. Good location was another factor which impressed us.
Stayed 1 night in Jan 2025

8/10 Good

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the cleanliness and customer service. Convenient location close to the gondola. You do get the loud drunks stomping and yelling. Overall staff was accommodating and were comfortable enough for a restful sleep.

6/10 Okay

dean

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the combination of hardwood floors and the heating system.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have an amazing time here at Big pines. Everything was great from check in to check out , we really enjoyed our stay. Will be back again!
Stayed 1 night in Jan 2025

2/10 Terrible

Yan

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the heater was making noise the whole night. only 1 extra blanket was provided in this cold weather. carpet floors irritated my children's skins. staffs spoke their native language in front of customers, made us feel unresentful.
Stayed 2 nights in Jan 2025

4/10 Poor

Wendy

Travelled with family
Disliked: Property conditions & facilities
Could use upgrading. The walls were poorly painted and not enough blankets. Flooring was very old.
Stayed 2 nights in Jan 2025

2/10 Terrible

Diuleide

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
broken curtains, broken heater, no extra blanket, horrible service
Stayed 1 night in Jan 2025

6/10 Okay

Christina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
A little rough but manageable for one night. The staff was very helpful when dealing with a loud guest that kept us up. The staff is super friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Paula

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I booked the property, the pictures showed the room very different from what I got. The room was not like the one in the picture. Very small and smelled very bad. It looked more than a Mote. It was too expensive for what I got.
Stayed 1 night in Jan 2025

10/10 Excellent

Josiah

Stayed 1 night in Jan 2025

4/10 Poor

Luz

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old, smell humidity and the stove didn't work well it was to cold.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lotus

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value, loved everything!
Stayed 1 night in Jan 2025

8/10 Good

Christian

Travelled with partner
For the price was reasonable location amazing. It does need upgrade.
Stayed 1 night in Jan 2025

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean property with good staff and convenient location perfect for a memorable trip. Will recommend for sure!
Stayed 1 night in Jan 2025

10/10 Excellent

Karla

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sloane

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent and clean. We loved the quiet and peaceful surrounding of this place. Neighborhood was fun to walk and explore. Definitely staying here again
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The heating could've been better. It was just an old wall unit. Those take time to heat up. They had an electric fireplace that does not work.
Stayed 1 night in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service
The Room was cleaning but they need little bit more clean.
Stayed 2 nights in Jan 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, room comfort

Good Option for South Tahoe

Great location less than one block from the Heavenly gondola and reasonably clean rooms with no strange smell. Overall, this hotel is a great option for the lower cost hotels in South Tahoe that are frequently terrible. The blinds need maintenance as they do not close properly. Need better instructions on how to use cable TV. Front desk could not figure it out, but the cleaning staff helped me.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

It was alright

This place was alright. it was good for an average stay, from being out in the cold all day it was so nice to have the room warm. the shower was a bit of an issue. cold water would run even when u would just use hot water handle but then outta no where hot water would appear. it was clean as much as it could be, no mess and everything was good.
Stayed 2 nights in Jan 2025

2/10 Terrible

margiel

Disliked: Cleanliness, staff & service, property conditions & facilities
The property quality was poor in comparison to the pictures listed on the app. Very disappointed with this reservation.
Stayed 2 nights in Jan 2025