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Border House at Crystal Bay Casino

3.0 star property

Choose dates to view prices

Photo gallery for Border House at Crystal Bay Casino

Exterior detail
Restaurant
Exterior
Luxury Room #11 | Bathroom
Deluxe Double Room #6

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
14 State Highway 28, Crystal Bay, NV, 89402
  • Crystal Bay Casino
    ‪1 min walk‬
  • Cal Neva Casino
    ‪6 min walk‬
  • Kings Beach State Recreation Area
    ‪3 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Double Room #6

Deluxe Double Room #6

Deluxe Double Room #6

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room #1

Classic Room #1

Classic Room #1

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room #11

Luxury Room #11

Luxury Room #11

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room #7

Frette Italian sheets, premium bedding, down duvets, in-room safe

Comfort Double Room #7

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room #3

Comfort Room #3

Comfort Room #3

7.6 out of 10
Good
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room #2

Frette Italian sheets, premium bedding, down duvets, in-room safe

Comfort Double Room #2

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room #8

Comfort Room #8

Comfort Room #8

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Accessible #4

Classic Room, Accessible #4

Classic Room, Accessible #4

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room #9

Deluxe Room #9

Deluxe Room #9

8.4 out of 10
Very good
(9 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Border House at Crystal Bay Casino

Hotel in Crystal Bay with a casino and bars
This smoke-free hotel features a casino, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe and a garden are onsite. Housekeeping is available on request.
Border House at Crystal Bay Casino offers 9 accommodations with safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

During your stay at Border House at Crystal Bay Casino, you're just a quick walk from Crystal Bay Casino. You'll find features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Steps from Crystal Bay Casino and Jim Kelley's Tahoe Nugget Casino
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A casino, a sportsbook, and a garden are also featured at Border House at Crystal Bay Casino. Self parking is free.

This 3-star Crystal Bay hotel is smoke free.

Border House at Crystal Bay Casino has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 10 gaming tables
  • 200 slot machines
  • Casino (15,000 square foot of space)
  • Sportsbook

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Border House At Crystal Casino
Border House at Crystal Bay Casino Hotel
Border House at Crystal Bay Casino Crystal Bay
Border House at Crystal Bay Casino Hotel Crystal Bay

Border House at Crystal Bay Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 171 out of 327 reviews
Rating 8 - Good. 86 out of 327 reviews
Rating 6 - Okay. 44 out of 327 reviews
Rating 4 - Poor. 16 out of 327 reviews
Rating 2 - Terrible. 10 out of 327 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the quaintness of the property. The room was perfect. And the shower (I know it's weird) had one of the greatest temperatures and pressure I have had in a hotel
Stayed 4 nights in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with a casino in it. My son wanted to play casino games before a day of snowboarding. It was clean and recently updated bathroom. Very comfortable beds. The only thing that I didn’t care for was the dimly lit room. There were canned ceiling lights that had covers more appropriate for aiming at hung pictures. There was only one table lamp with a black shade. One of the two bathroom mirror’s lights weren’t working. For one night it was ok but very overpriced.
Stayed 1 night in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shannan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for concerts at Crystal Bay Casino

Great, quaint hotel. Perfect location for concerts at Crystal Bay Casino. Room was clean, safe and well maintained. I would return for sure.
Stayed 1 night in Apr 2025

2/10 Terrible

Logan

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody, I mean everybody, was as kind and helpful as anyplace I have ever seen. It's too long to write all things, so saying I will be back is my endorsement. Great team.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lindsay

Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better check-in instructions

Sign posted on building to check-in at player’s club inside the CBC. No mention of that on Hotels.com.
Stayed 1 night in Mar 2025

8/10 Good

Kathy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Reminder to take the curtains down and wash them we pulled them shut and lots of dust. Room was comfortable and big however the thermostat they couldnt get to work so it was too hot and we had to crack the door open at night.
Stayed 2 nights in Feb 2025

4/10 Poor

Aaron

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was not an enjoyable place to stay. First thing was that the listing says someone will greet you to check you in… NOPE there was a sign stating you needed to go into the casino to check in. We went in and as with most casino’s it reeked of cigarette smoke and no staff were at the desk. We waited there for probably 15 minutes before someone arrived to check us in. Second. We got to the room and were baffled by the setup of the room. We got a room with 2 beds because it was not a romantic getaway. It was a trip for myself 50 year old female and my adult son and daughter. There was a double sided fireplace in front of one of the 2 beds that looked straight into the bathroom. Zero privacy. If someone wanted to use the tub or toilet you had to make sure everyone else stayed clear of the fireplace. Third. It was just dated and dirty looking. The cabinets in the bathroom were in need of repairs, there is no door on the bathroom but rather a dirty curtain on a bent out of shape rod. Fourth. I rented this room because it had a jacuzzi tub in it and I knew we would use it. When we did the water was barely more than Luke warm. I would NEVER stay here again.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 2 nights in Feb 2025

8/10 Good

Tymothi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ice cold shower
Stayed 1 night in Jan 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Horst

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great for the price!

The room was great, clean and stocked with what you would expect. My only issue was the shower only had cloth shower curtains and there was no door to separate the room from the bathroom. I like to keep the room cool, therefor the bathroom was always chilly and the water temp in the shower was not very hot. Otherwise great option for someone looking to stay in north lake for under $800 a night and have access to a small casino.
Stayed 1 night in Jan 2025

6/10 Okay

Renee

Stayed 1 night in Dec 2024

6/10 Okay

Randi

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Bathroom Door

It was great and the people are very nice. There is no door in the bathroom though!! It was a curtain. How can you not have a bathroom door?!! The bathtub was wonderful though.
Stayed 1 night in Dec 2024

4/10 Poor

Carlos

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Checked in and cards didnt work to get into room. Nothing to eat at night around area. Room had an old brothel vibe with bad lighting
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint room, with parking at the door.
Stayed 1 night in Nov 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little pricey but very nice.
Stayed 1 night in Oct 2024