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Border House at Crystal Bay Casino

3.0 star property

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Photo gallery for Border House at Crystal Bay Casino

Exterior detail
Exterior
Restaurant
Luxury Room #11 | Bathroom
Deluxe Double Room #6

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
14 State Highway 28, Crystal Bay, NV, 89402
  • Place, Crystal Bay Casino
    ‪1 min walk‬
  • Place, Jim Kelley's Tahoe Nugget Casino
    ‪1 min walk‬
  • Place, Cal Neva Casino
    ‪6 min walk‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪43 min drive‬

Room options

View all photos for Classic Room #1

Classic Room #1

Classic Room #1

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room #3

Comfort Room #3

Comfort Room #3

7.6 out of 10
Good
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room #2

Frette Italian sheets, premium bedding, down duvets, in-room safe

Comfort Double Room #2

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, Accessible #4

Classic Room, Accessible #4

Classic Room, Accessible #4

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room #9

Deluxe Room #9

Deluxe Room #9

8.4 out of 10
Very good
(9 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room #6

Deluxe Double Room #6

Deluxe Double Room #6

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room #11

Luxury Room #11

Luxury Room #11

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room #7

Frette Italian sheets, premium bedding, down duvets, in-room safe

Comfort Double Room #7

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room #8

Comfort Room #8

Comfort Room #8

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Border House at Crystal Bay Casino

Hotel in Crystal Bay with a casino and bars
This smoke-free hotel features a casino, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe and a garden are onsite. Housekeeping is available on request.
Border House at Crystal Bay Casino offers 9 accommodations with safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

During your stay at Border House at Crystal Bay Casino, you're just a quick walk from Crystal Bay Casino. You'll find features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Steps from Crystal Bay Casino and Jim Kelley's Tahoe Nugget Casino
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A casino, a sportsbook, and a garden are also featured at Border House at Crystal Bay Casino. Self parking is free.

This 3-star Crystal Bay hotel is smoke free.

Border House at Crystal Bay Casino has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 10 gaming tables
  • 200 slot machines
  • Casino (15,000 square foot of space)
  • Sportsbook

Guest services

  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Border House At Crystal Casino
Border House at Crystal Bay Casino Hotel
Border House at Crystal Bay Casino Crystal Bay
Border House at Crystal Bay Casino Hotel Crystal Bay

Border House at Crystal Bay Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 334 reviews
Rating 8 - Good. 87 out of 334 reviews
Rating 6 - Okay. 46 out of 334 reviews
Rating 4 - Poor. 16 out of 334 reviews
Rating 2 - Terrible. 10 out of 334 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kyle

Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Gregory

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Bathroom has no door, there are no chairs in the room. Wouldn't recommend.
Stayed 5 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden gem! Comfortable bed, nice sheets and bathrobes.
Stayed 3 nights in Aug 2025

8/10 Good

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, Room was nice had fun at Crystal Bay Casino and food at the Steak house was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and room.

We stayed here because we went to see Ward Davis. The concert and venue was awesome and the room was great. Service was great too. We would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Stayed 1 night in Aug 2025

8/10 Good

Caren

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was so friendly
Stayed 1 night in Aug 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Karen M

Liked: Cleanliness
Disliked: Staff & service
Great location, close to Soule Domain restaurant and King’s Beach. The interaction with check-in staff was WEIRD. A lot of whispering to each other before someone finally rung us up, said almost no words, handed us keys, and pointed to the casino exit. There’s no elevator (we were on the second floor; my friend has knee issues, so that was a bummer), and parking is limited. The furniture was a little dated, but the room was quiet and beds were comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the outside old structure and the inside had been upgraded. Would love to know more about the history of the house.
Stayed 1 night in Aug 2025

8/10 Good

Miki

Travelled with family
Liked: Cleanliness, staff & service, amenities
There were cracks in the door where the light could come through. And you could hear everyone in the hallway, but the beds were comfortable. The towels were amazing and the the hotel room was super cute
Stayed 1 night in Jul 2025

10/10 Excellent

virgil

Stayed 1 night in Jul 2025

10/10 Excellent

Jakub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent little boutique hotel. Quiet, comfortable room, staff responded quickly and courteously. We will stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

david

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout , property and convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was quaint, and the food was terrific. Staff were friendly and helpful. The hotel was quiet and conformable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Raven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for the 4th of July weekend, and it was wonderful! This is such a charming property. Parking was easy, room was clean and comfortable. 10/10 would stay here again!
Stayed 3 nights in Jul 2025