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Casona Plaza Hotel Centro

3.0 star property

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Photo gallery for Casona Plaza Hotel Centro

Staircase
Lobby
Exterior
Restaurant
Down duvets, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Jiron Lima # 787, Puno, Puno, 21001
  • Place, Puno Plaza de Armas
    ‪1 min walk‬
  • Place, Puno Cathedral
    ‪2 min walk‬
  • Place, Puno Central Market
    ‪3 min walk‬
  • Airport, Juliaca (JUL-Inca Manco Capac Intl.)
    ‪97 min drive‬

Room options

View all photos for Single Room

Down duvets, in-room safe, desk, iron/ironing board

Single Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Down duvets, in-room safe, desk, iron/ironing board

Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Down duvets, in-room safe, desk, iron/ironing board

Family Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Down duvets, in-room safe, desk, iron/ironing board

Triple Room

  • 14 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Double Room

Down duvets, in-room safe, desk, iron/ironing board

Junior Double Room

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Casona Plaza Hotel Centro

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free train station pick-up, and a free manager's reception. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Casona Plaza Hotel Centro offers 30 accommodations with safes and designer toiletries. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Puno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

During your stay at Casona Plaza Hotel Centro, you're just a quick walk from Puno Plaza de Armas. You'll find features like free breakfast, free WiFi in public areas, and free train station pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Puno Plaza de Armas and Puno Cathedral
  • Free train station pick-up shuttle service
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Casona Plaza Hotel Centro. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This Colonial Puno hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Casona Plaza Hotel Centro has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Casona Plaza Hotel Centro offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20448186637
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casona Plaza Centro
Casona Plaza Centro Puno
Casona Plaza Hotel Centro
Casona Plaza Hotel Centro Puno
Casona Plaza Hotel Centro Puno
Casona Plaza Centro Puno
Casona Plaza Centro
Hotel Casona Plaza Hotel Centro Puno
Puno Casona Plaza Hotel Centro Hotel
Hotel Casona Plaza Hotel Centro
Casona Plaza Hotel Centro Puno
Casona Plaza Hotel Centro Hotel
Casona Plaza Hotel Centro Hotel Puno

Casona Plaza Hotel Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 262 reviews
Rating 8 - Good. 102 out of 262 reviews
Rating 6 - Okay. 32 out of 262 reviews
Rating 4 - Poor. 12 out of 262 reviews
Rating 2 - Terrible. 7 out of 262 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Puno center!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice proper and central located hotel.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, close to the interesting sites of Puno.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff and nice rooms. Just suggest you ask for a room off the street side, it was noisy at times, otherwise strongly recommend.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Kellen

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. They were able to arrange for laundry and airport transportation. The hot water is great, but not always available (depends on usage). The rooms were very clean as well.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and customer service
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and easy walking location.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness
The hotel is very clean, and costumer service is profesional.
Stayed 1 night in Jan 2024
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Loved it all . The hot tub and the hot water was great . Loved the design and lay out
Stayed 2 nights in Feb 2025
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. Loved the staff . Everything worked well including hot tub and great hot water which was amazing for the colder off season . Location was perfect
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very efficient. Very good location. Very nice breakfast, with the eggs cooked specially for us by the nice lady serving it.
Stayed 3 nights in Nov 2022
Verified

6/10 Okay

aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Close to main square
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Angella

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were wonderful. Always very helpful !
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Jody S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely view of the river in front of the property and a very nice balcony to relax on.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful receptionist.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, however, in the morning you sometimes can hear a lot of traffic through the room window.
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Antonne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked a 4 night stay 2-3 months in advance. When we arrived they told us we would have to go to another hotel in two days. They offered a complimentary dinner to offset the inconvenience. We accepted the offer but when we arrived at the new hotel we were told it was only one night and didn’t know where we were going next. After refusing to accept the inconvenience of packing and unpacking every day of our stay they found a hotel that was available for two nights.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Doug

Liked: Staff & service
Disliked: Property conditions & facilities

Suitable for the location, but surely not luxury

The hotel was clean, however, it was older and needs some TLC. Tiles were broken in the bathroom and the overall appearance was just a little dated and worn. It fit our needs, but it was far from the nicest hotel we have stayed at. Dogs across the way were barking every night at 3am, and it just gave the feel of a hostel at times. The front desk staff was lovely, and the laundry service was great.
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
Hot water is scare or not at all. Water in shower & sink are weak & cold. The room smells like sewage. Towels are old & yellowish in color.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Nice hôtel in général.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, volveria a quedarme en otra oportunidad.
Stayed 1 night in Apr 2025
Verified

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities
En général tout était ok, mais il manquait de nourriture au petit déjeuner type buffet. Pas assez rapide pour fournir la quantité de personnes qui mangeaient…
Stayed 1 night in Aug 2024
Verified

4/10 Poor

VICTOR HUGO

Disliked: Property conditions & facilities
Llegué cerca a las 22:00 y esperé 15 minutos para que abran la puerta, pese a que la persona que está en el mostrador estaba a pocos metros y no contestaba. Una vez dentro no había la habitación que reserve y pague por adelantado. Tuve que ir a otra habitación, la habitación era húmeda y fría, el hotel está viejo, se escucha todo en la calle y el desayuno es muy pobre. Mala relacion de calidad y precio
Stayed 1 night in Jun 2024
Verified

8/10 Good

Natascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Lage, nur 1 Gehminute von der Plaza de Armas entfernt. Trotzdem sehr ruhig. Sehr heisses Wasser in Dusche/Badewanne, was ich bei diesen Temperaturen sehr schätzte. Frühstück war ok, nur bis 08.30 Uhr. Insgesamt sehr gutes Preis/Leistungsverhältnis
Stayed 2 nights in May 2024
Verified

8/10 Good

Catalina

Liked: Staff & service, amenities, property conditions & facilities
Le fait que l’hôtel soit bien situé dans la ville de Puno.
Stayed 1 night in May 2024