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Hacienda Plaza de Armas

3.5 star property
VIP Access

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Photo gallery for Hacienda Plaza de Armas

Front of property
City Double Room
Meeting facility
Reception
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Jr. Puno 419, Puno, Puno, 21001
  • Place, Puno Plaza de Armas
    ‪1 min walk‬
  • Place, Puno Cathedral
    ‪2 min walk‬
  • Place, Puno Central Market
    ‪3 min walk‬
  • Airport, Juliaca (JUL-Inca Manco Capac Intl.)
    ‪98 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Single Room

In-room safe, desk, laptop workspace, soundproofing

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

In-room safe, desk, laptop workspace, soundproofing

Double Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for City Twin Room

City Twin Room

City Twin Room

  • Park view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for City Double Room

City Double Room

City Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Single Room

  • Sleeps 1
  • Free Wi-Fi

Double Room

  • Sleeps 2
  • Free Wi-Fi

Standard Triple Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Hacienda Plaza de Armas

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Hacienda Plaza de Armas offers 28 accommodations with safes and hair dryers. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Puno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hacienda Plaza de Armas, you're just a quick walk from Puno Plaza de Armas. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Puno Plaza de Armas and Casa del Corregidor
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hacienda Plaza de Armas. Self parking is free.

This 3.5-star Puno hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM.
Taypicamana - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taypicamana

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda Plaza de Armas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20406464181
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Plaza Armas
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Puno
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Puno
Hacienda Plaza Armas
Hotel Hacienda Plaza de Armas Puno
Puno Hacienda Plaza de Armas Hotel
Hotel Hacienda Plaza de Armas
Hacienda Plaza de Armas Puno
Hacienda Plaza Armas Puno
Hacienda Plaza de Armas Puno
Hacienda Plaza de Armas Hotel
Hacienda Plaza de Armas Hotel Puno

Hacienda Plaza de Armas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 144 out of 356 reviews
Rating 8 - Good. 144 out of 356 reviews
Rating 6 - Okay. 50 out of 356 reviews
Rating 4 - Poor. 12 out of 356 reviews
Rating 2 - Terrible. 6 out of 356 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Vimala

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice. Packed us breakfast to go as we needed to leave early.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean. great staff. perfect location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andreas Egelund

Liked: Cleanliness, staff & service, amenities
Spacious and clean room, and great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dominic

Great location and accommodation
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025
Verified

8/10 Good

Morysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good view from the room, good service, shops, restaurants nearby
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gulvash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly, even printed a document off for us last minute which we needed to travel. The rooms were spacious, clean and quiet
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good balance between price, quality and confort.

Room was clean with a convenient radiator and the internet was good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

Wonderful staff, spacious clean roof, amazing location!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Cory Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the center of Plaza de Armes. Rooms are a great size and staff were very helpful. Rooms could use some soundproofing, but otherwise a good hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, amenities
Nice option to stay. Clean, good centre location, nice breakfast
Stayed 1 night in May 2023
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in the main area which it was very convenient. The rooms were very clean and the beds súper comfortable.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice breakfast. The welcome drink required buying food.
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Puno

This a great hotel located right on the Plaza de Armas in the heart of Puno. The hotel pickup (in our case from the bus terminal) was a great service. Excellent breakfast too.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and professional
Stayed 2 nights in Nov 2022
Verified

8/10 Good

ROSHNI

Liked: Cleanliness, amenities
The Hotel is very conveniently located to restaurants, main square and shops. Has a nice restaurant and front staff friendly. Housekeeping staff make noise early morning ,while trying to clean an early checkout while other guests are still sleeping.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right on the town square, great central location. There is no parking
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming property, centrally located with view of the cathedral. Friendly personnel at the front desk and in the restaurant. WiFi signal too weak in the suites. Checkout time of 10am is odd.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Friendly and helpful staff. Cleanness was ok.
Stayed 1 night in Jul 2022
Verified

8/10 Good

khairalnnesa

Nice hotel in the center. Room was big. Perfect location. Breakfast was not good
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Adelaida

Liked: Cleanliness, staff & service, property conditions & facilities
Personal excelente
Stayed 1 night in May 2023
Verified

4/10 Poor

Genevieve

Disliked: Cleanliness, property conditions & facilities
They do what they can with what they have ; and it is not much.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside room, no view
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Panagiota

Disliked: Cleanliness, property conditions & facilities
A highly overpriced hotel, not very comfortable and certainly without many amenities. Staff was polite but not very efficient and the bottle of water had 9 soles ( usual expensive price 2.5 soles). Sheraton In Lima is much cheaper than this hotel and has so much more to offer...
Stayed 1 night in Jun 2024