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Kaaro Hotel Puno

3.0 star property

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Photo gallery for Kaaro Hotel Puno

A buffet setup with various food items and drinks.
45-inch flat-screen TV with cable channels, TV
A modern bathroom with a glass-enclosed sink, a built-in mirror, and a wall-mounted television.
A hotel room with two beds, a television, and a nightstand with a phone.
A person seated at a desk with a computer, in a room with a sofa and a stone fireplace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ilave Street 271 Puno, Puno, 21001
  • Place, Puno Cathedral
    ‪2 min walk‬
  • Place, Puno Plaza de Armas
    ‪3 min walk‬
  • Place, Puno Central Market
    ‪5 min walk‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Living area

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Kaaro Hotel Puno

A microwave in a common area, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Kaaro Hotel Puno offers 12 accommodations with safes and complimentary toiletries. 45-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Kaaro Hotel Puno, you're just a quick walk from Carlos Dreyer Museum. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Casa del Corregidor and Puno Cathedral
  • Airport shuttle service available for a fee
As a guest of Kaaro Hotel Puno, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. Kaaro Hotel Puno also features express check-in, express check-out, and a front-desk safe.

This 3-star Puno hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 8:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 3 per night)
  • Return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 8:30 AM for a fee: USD 2 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 9:30 AM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 2 per person
  • Nearby parking fee: USD 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20448876145
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

KAARO Hotel PUNO
KAARO Hotel
KAARO PUNO
Hotel KAARO Puno
KAARO Puno
Hotel Hotel KAARO Puno
Puno Hotel KAARO Hotel
Hotel Hotel KAARO
KAARO
Hotel KAARO
KAARO HOTEL PUNO Puno
KAARO HOTEL PUNO Hotel
KAARO HOTEL PUNO Hotel Puno

Kaaro Hotel Puno Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 92 reviews
Rating 8 - Good. 24 out of 92 reviews
Rating 6 - Okay. 14 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 2 out of 92 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay only one night, and was a very nice welcome, good price, very convenient, close of restaurants and buses, for transportation.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a good elevator which is very important at this elevation. Good breakfast and you can walk to everything.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Kodjovi Mawuli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reading the reviews, we were a bit worried that the property would be lacking, however, we were pleasantly surprised to find a beautiful and spacious room, a varied and generous breakfast buffet, and a lovely environment overall. We would definitely stay here again!
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Dinesh

Disliked: Staff & service, amenities, property conditions & facilities
While my check-in at Kaaro Hotel was smooth, the rest of my stay was disappointing. I would not recommend this hotel for two main reasons: Water Issues: The hotel controls hot water access to the rooms. I was unable to get a hot shower after a long day, and more frustratingly, there was neither hot nor cold water available for my early morning excursion. Safety Concerns: My room key did not lock properly. Despite reporting this to the front desk and requesting a fix, the issue was completely ignored. Due to the lack of basic utilities and poor attention to guest safety, I will not be returning.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Blanca

Liked: Cleanliness, staff & service, amenities
The property was in good location, fairly clean limited towels, but more provided if asked.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent for the price,close to the city center. Staff verry friendly, special remark for the breakfast staff.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful with booking tours and transportation! The rooms were clean and nice, and it was a fine place for a hot shower and comfy bed. Breakfast was small but was still nice to have to start off the day, and the hours were good for early morning departures.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
A great value. Very nice staff. They were very helpful in booking tours and transportation.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff welcomed us when our bus got in, helped us book a tour for the same day and even helped book the bus tickets to our next destination.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for the economical price and good breakfast included. Rooms are more tired than the photos show, but it is priced accordingly. Kind and helpful staff, who allowed us a late checkout. Great location.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, we really liked, it has everything, good location, good price, it is clean and confortable, nice people, and good food in the morning buffet, I am from Mexico and my wife from Poland, 5 stars for this hotel, if.you go to the juliaca airport call Roosy tours, it cost 20 soles but very good service to Juliaca airport
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Deogracias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we need
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!

This hotel was used briefly for a shower and nap after a uros island tour. The hotel was wonderful! The woman at the desk was very helpful and arranged a taxi for us also. The room was clean and the shower was hot. They had coca tea and coffee available as well! I highly recommend this hotel!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely Hotel. It is in a great location not far from the main square. It has everything you need including nice little extras like tea and coffee making facilities. The staff are wonderful, polite, efficient, friendly and professional. The breakfast even starts at 06:00 for those with early starts. I would like to thank all the staff at this hotel for the excellent. Highly recommended.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff! Helped me with a problem- so kind!!
Stayed 1 night in Dec 2022
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Lots of blankets but no heating. Water hot except for later in evening in the shower.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and helpful. The hotel was within walking distance of many restaurants. The breakfast was good quality. I had hot water both days when I showered. There is no heat which is typical of hotels in Peru. The hotel did provide a really thick extra blanket.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Zhonghua

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is good, close to the center of the city. Staff is nice. But the carpet and blankets have dirty spots. The bathroom is small and sewer is almost clogged.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kaaro Hotel, Puno

Clean, comfortable room. Bathroom is quite small but everything else is good. Decent breakfast. Staff is polite and professional. They allow you to store your luggage and wait in the lounge area if you have a late night bus to catch. Overall a good budget hotel choice in Puno.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was what we needed for our 2 night stay. We did arrive around 12am and rang the doorbell and they let us in. Rooms where basic but clean. Breakfast was good.
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness

OK choice

A basic hotel. Met my needs for one night. Breakfast was lacking.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Suzelle

Liked: Cleanliness, staff & service, amenities
All the staff were extremely friendly and helpful, thank you. Unfortunstely our room was right opposite the lift and very noisy with a room of screeming kids next door.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a great base for a few days in Puno! It was very centrally located and easy to walk to the central plaza. The room was spacious and served all our needs for our trip. The breakfast was also nice and included bread, jam, fresh fruit, coffee, and a wide variety of teas. The real winner, however, was the customer service! We happened to have a ton of questions about the area and a few hotel requests, and the front desk thoughtfully and kindly took care of everything. They were also very helpful with booking our tour of Lake Titicaca. We would definitely stay here again, especially for the price.
Verified review

2/10 Terrible

thai

Disliked: Property conditions & facilities, room comfort
Joel no heat , no hair dry ,towel dirty
Stayed 1 night in Feb 2025