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Qelqatani Hotel

3.0 star property
VIP Access

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Photo gallery for Qelqatani Hotel

Courtyard
Hallway
Lobby sitting area
Buffet
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Jr Tarapaca 355, Puno, PUNO, 21001
  • Place, Puno Plaza de Armas
    ‪3 min walk‬
  • Place, Puno Cathedral
    ‪3 min walk‬
  • Place, Puno Central Market
    ‪5 min walk‬
  • Airport, Juliaca (JUL-Inca Manco Capac Intl.)
    ‪99 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, a wooden wardrobe, and a door leading to a balcony.

Standard Twin Room, 2 Double Beds

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • City view
  • 32 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

View from room

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Qelqatani Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite.
Qelqatani Hotel offers 42 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LED televisions come with premium cable channels and first-run movies. Bathrooms include rainfall showerheads, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Qelqatani Hotel, you're just a quick walk from Pine Park. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Kayra Pajcha
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Pine Park and San Juan Church
  • Airport, train station pick-up, and ferry terminal shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. A rooftop terrace, spa services, and multilingual staff are also featured at the family-friendly Qelqatani Hotel. An area shuttle within 50 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

This 3-star Puno hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.
Kayra Pajcha - This bar specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 km
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kayra Pajcha

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre (1,292 square foot of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 1998
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Free bottled water
  • Limited room service

More

  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Qelqatani Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PEN 70.00 per night.
  • Cribs (infant beds) are available for PEN 70.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 66.00 per person (roundtrip)
  • Airport shuttle fee per child: PEN 66.00 (roundtrip), (from 3 to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PEN 70.00 per night
  • Rollaway bed fee: PEN 70.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Qelqatani Hotel offers transfers from the ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20321945083
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Qelqatani
Qelqatani
Qelqatani Hotel
Qelqatani Hotel Puno
Qelqatani Puno
Qelqatani Hotel Puno
Qelqatani Hotel Hotel
Qelqatani Hotel Hotel Puno

Qelqatani Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 174 out of 412 reviews
Rating 8 - Good. 186 out of 412 reviews
Rating 6 - Okay. 43 out of 412 reviews
Rating 4 - Poor. 6 out of 412 reviews
Rating 2 - Terrible. 3 out of 412 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities
Perfect stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025
Verified

8/10 Good

Reto

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David Antonio

Liked: Cleanliness
Great place
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
The hotel was a little dated but clean and spacious room and very good location for the main pedestrian area.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very convenient, a bit of night life at the weekend, nothing too crazy though… would stay here again
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was great
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very friendly and helpful. The location is very quiet and closed to town centre.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Gokhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in the town

Perfect hotel in a good location, good price and good quality.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location . Clean room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good unlimited breakfast
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful . Room was just right for us.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Front super helpful. Location is great. Would stay again
Stayed 1 night in May 2025
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean and the staff were very friendly and helpful in organizing trasnportation and storing luggage.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome

This hotel is really nice. The staff is friendly and helpful. Facilities are clean and modern. I would recommend this place and even come back.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Helpful staff. Ideal location.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and safe. Friendly, helpful staff. Close to Plaza Mayor and main pedestrian shopping and dining. All the tours pick-up at this hotel.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. Overall the hotel is quite clean although I noticed some mold in the shower grout. Extremely helpful staff. Great location. Rooms over the street can be noisy.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, they change the towels every day although not necessary, friendly staff, big bathrooms, we just didn’t like the very old carpet in the room
Stayed 1 night in Mar 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable rooms, excellent location.

My parents had a room where the shower did not get too hot, and overall I felt the rooms were slightly cold, even with the heater on (this was in the winter), but overall this was a very comfortable stay. The location in Puno was also very convenient, within steps of the main plaza and the shopping street. It was also a short walk to the train station and the edge of the water.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerks very helpful with my limited Spanish! Also provided filtered water to fill water bottles😃eco friendly
Stayed 1 night in Feb 2025
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffet breakfast. Comfortable yet very dark room (overlooking a wall), a bit cold. Excellent service
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Natalia

Liked: Staff & service

Nice location

The hotel was OK, a bit outdated. Front desk staff was amazing. Breakfast was one of the worst I've ever seen. But the kitchen staff was very friendly. Location is very good - a minute to the main plaza.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is good to stay for one night. Friendly and helpful staff. Breakfast was ok. Safe area walkable to the cathedral. Rooms need upgrades. Dirty carpet in the room with the stain.
Stayed 3 nights in Mar 2025