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Candlewood Suites - Lancaster West by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites - Lancaster West by IHG

Suite, 1 King Bed, Accessible (Communications) | Private kitchen
Exterior
Fitness facility
Interior
Studio Suite, 1 King Bed, Accessible (Communications) | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
100 South Tree Drive, Lancaster, PA, 17603
  • Place, Dutch Apple Dinner Theatre
    ‪14 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪1 min drive‬
  • Place, Dutch Wonderland
    ‪18 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Candlewood Suites - Lancaster West by IHG

A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Candlewood Suites - Lancaster West by IHG offers 85 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites - Lancaster West by IHG. During your stay, you'll be within walking distance of Dutch Apple Dinner Theatre. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a 24-hour business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 1-minute drive from Dutch Apple Dinner Theatre and 8 minutes from Franklin & Marshall College
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites - Lancaster West by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Lancaster hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West by IHG
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Candlewood Suites - Lancaster West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 901 reviews
Rating 8 - Good. 204 out of 901 reviews
Rating 6 - Okay. 106 out of 901 reviews
Rating 4 - Poor. 58 out of 901 reviews
Rating 2 - Terrible. 72 out of 901 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
They are super nice and helpful
Stayed 1 night in Jan 2026

6/10 Okay

TIMOTHY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing bag just a very average stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very pleasant and helpful. The room was clean.
Stayed 4 nights in Jan 2026

10/10 Excellent

Zaymarie

Stayed 1 night in Jan 2026

10/10 Excellent

carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate
Stayed 1 night in Jan 2026

10/10 Excellent

Suzanne, Fincastle

Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities
I am concerned that the address given for me at the hotel is not my address. I live in wv and it was a Vegas add.
Stayed 1 night in Sep 2025

6/10 Okay

Raven

Liked: Cleanliness
Disliked: Amenities
The room was nice and clean, and the staff was very nice. Unfortunately, the hotel itself and each floor had a weird smell to it. Also, they did have an indoor pool, but it was closed due to renovation and I purposely wanted an indoor pool. This is not the first time it happened, and I would hope that the hotels would put that information for us to see so we wouldn’t get our hopes up to swim in the indoor pool
Stayed 3 nights in Dec 2025

8/10 Good

Rosa

Stayed 1 night in Dec 2025

2/10 Terrible

Terry

Stayed 3 nights in Dec 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large refrigerator, good setup ,comfortable stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Candice

Stayed 3 nights in Nov 2025

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Kitchen was great with a full sized fridge and freezer. Overall good experience . Room was a bit hard to control temperature wise but otherwise comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. The towel rod in the bathroom was missing.
Stayed 3 nights in Nov 2025

10/10 Excellent

Connie

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2025

8/10 Good

Melissa

Stayed 1 night in Oct 2025

4/10 Poor

Catherine

Disliked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My time at Candlewood Suite.

It was a good place to stay.
Stayed 3 nights in Oct 2025

6/10 Okay

Ruby

Stayed 1 night in Oct 2025