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Heritage Hotel Lancaster

3.0 star property
VIP Access

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Photo gallery for Heritage Hotel Lancaster

Fountain
Lounge
Interior entrance
Breakfast, lunch, dinner and brunch served
Standard Room, 2 Queen Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
500 Centerville Rd, Lancaster, PA, 17601
  • Place, Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Place, Tanger Outlets Lancaster
    ‪23 min drive‬
  • Place, Dutch Wonderland
    ‪23 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(55 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Heritage Hotel Lancaster

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Heritage Hotel Lancaster offers 164 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Heritage Hotel Lancaster. During your stay, you're just a quick walk from Dutch Apple Dinner Theatre. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Dutch Apple Dinner Theatre and 7 minutes by car from Franklin & Marshall College
  • Pets welcome for a fee (restrictions apply)
Heritage Hotel Lancaster offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 5 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Heritage Hotel Lancaster. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lancaster hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Heritage Hotel Lancaster has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 96 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staff was friendly and the location was perfect for my stay. Would definitely stay there again in the future.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed two nights. Very quiet, beds comfortable, staff friendly. Did not spend much time at the hotel but would definitely stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Our family of four only needed a one night stay while visiting Lancaster for NIT’s. The price was reasonable, room was clean, beds were comfy & the staff was super friendly. We would definitely stay again!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities
Plenty of parking space, Ms. Cindy in front office was very friendly and nice. The room (including bathroom) was very clean and nice restaurant next to the hotel was a big plus.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sothear

Liked: Cleanliness, staff & service, amenities
The room was clean great experience! Will definitely use this hotel again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay! Conveniently located, the food was delicious, and the staff were friendly and helpful. Would love free weights in the gym…..but that was a minor inconvenience.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, and excellent location next door to the Dutch Apple Dinner Theatre where we were seeing a show.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marcie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ver nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The woman who checked us in was very kind and personable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Irene K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CHIEH JUNG

Liked: Cleanliness, staff & service, amenities
Front-desks are so helpful and the restaurant is so good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Highly recommend this hotel for the Lancaster area. We come from Harrisburg area and it is perfect location. Great staff, wonderful restaurant.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Marilyn

Okay room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Quick checkin and clean room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Asante

Liked: Cleanliness, staff & service, amenities
The room was clean and the hotel was very quiet
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its old but clean. Staff was nice. It hard to find the front entrance (on the second floor). Great Location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable hotel was in a great locatio. The restaurant was good and prices were great
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and room was very clean.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
Clean cool spot but pretty regular
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and onsite restaurant!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, amenities
Great experience, everything was as expected.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mibsam

Liked: Cleanliness, amenities, property conditions & facilities
Our room was wonderful. This was definitely a hidden gem for us. Even though it was a 1 day stay we enjoyed it!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities
Clean room and nice staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked how there was a restaurant at the hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay.
Stayed 1 night in May 2025