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Heritage Hotel Lancaster

3.0 star property
VIP Access

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Photo gallery for Heritage Hotel Lancaster

Relax by the pool at Heritage Hotel, where you can enjoy a refreshing swim surrounded by lush greenery.
Oxy's features a rustic entrance with a stone archway and multiple windows and balconies.
Escape to a serene oasis surrounded by a naturalistic water feature and lush native plants.
Enjoy dining at this restaurant with a central island counter and comfortable seating areas.
Reception area with a welcoming atmosphere, featuring a counter with a computer and comfortable seating for guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
500 Centerville Rd, Lancaster, PA, 17601
  • Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Franklin & Marshall College
    ‪8 min drive‬
  • Spooky Nook Sports
    ‪9 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Comfortable room with a large bed, desk, and dresser, featuring a window with curtains and a lamp.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Two single beds with dark grey bedspreads and white pillows, a nightstand with a lamp and telephone, and a framed picture adorn this cozy space.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Relax in a spacious room with a large bed, a comfortable armchair, and a bedside table with a lamp.

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Hotel Lancaster

Hotel with free parking, steps from Dutch Apple Dinner Theatre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Heritage Hotel Lancaster offers 164 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Heritage Hotel Lancaster. During your stay, you're just a quick walk from Dutch Apple Dinner Theatre. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Dutch Apple Dinner Theatre and 7 minutes by car from Franklin & Marshall College
  • Pets welcome for a fee (restrictions apply)
Heritage Hotel Lancaster offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 5 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Heritage Hotel Lancaster. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lancaster hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Heritage Hotel Lancaster has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Direct Key mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Direct Key mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1008 reviews
Rating 8 - Good. 312 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 38 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Carol

Travelled with family

Ok but not interested in returning.

I was a handicap patron. Not being close to the ground floor entrance was sometimes a challenge. My room was next to the cleaning crew’s station which caused my dog to bark if I was not in the room, therefore I could not leave my dog at the hotel and still paid the pet fee. The TV only worked on 2 channels.
Stayed 2 nights in May 2025

10/10 Excellent

Clara

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the hotel service from the front desk to the staff room was clean and well manicured would recommend to others
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Stayed 1 night in Apr 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 3 nights in Apr 2025

10/10 Excellent

Tifany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room - clean and great staff
Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was cleaned and a good size. I do not like the fact that they allow pets. Right down the hall you can hear a dog barking. It would be best that they reserve certain floor for the guess who have pets.
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Teri-Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a clean and welcoming
Stayed 2 nights in Apr 2025

4/10 Poor

MILTON

Stayed 1 night in Mar 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and very clean

Appropriately priced for what you get. It’s an older hotel but they take care to deliver customer service, comfortability, and cleanliness. Great check in experience and lovely local toiletries and coffee item in room to support small local businesses. Bedding and mattresses were very comfortable. I was impressed with the cleanliness of our room. Would stay here again. Good value!
Stayed 1 night in Apr 2025

8/10 Good

Dariya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

PATTY, DERWOOD

Stayed 1 night in Apr 2025

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only disadvantage we found was entering and exiting the property. It was difficult to find the entrance when we arrived after dark. We also found it dangerous to pull from the road onto the main highway. Otherwise we find no fault with the accommodations. They worked for our need at that time.
Stayed 4 nights in Apr 2025

10/10 Excellent

toinell

Stayed 1 night in Mar 2025

10/10 Excellent

Donnell

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Stayed 1 night in Mar 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Spooky Nook, great restaurant!

Had a wonderful stay at this hotel! Close proximity to Spooky Nook. The restaurant stays open until 11 pm so it was great for a late dinner after a long day of sports with my family. Every staff member of the hotel and restaurant were extremely friendly and welcoming to us. Highly recommend!!
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was quiet. Room was very clean. The restaurant had amazing food.
Stayed 2 nights in Apr 2025