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SureStay Plus Hotel by Best Western Elizabethtown Hershey

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Elizabethtown Hershey

Lobby
Fitness facility
Exterior
Suite, 1 King Bed, Non Smoking, Refrigerator (Queen Murphy Bed Only with Sofabed)
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
147 Merts Drive, Elizabethtown, PA, 17022
  • Place, Pages Bookstore
    ‪4 min drive‬
  • Place, The Vineyard at Grandview
    ‪5 min drive‬
  • Place, Bube's Brewery
    ‪6 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(24 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave (Larger Room)

Standard Room, 2 Double Beds, Non Smoking, Microwave (Larger Room)

Standard Room, 2 Double Beds, Non Smoking, Microwave (Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Larger Room)

Standard Room, 1 King Bed, Accessible, Refrigerator (Larger Room)

Standard Room, 1 King Bed, Accessible, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (Queen Murphy Bed Only with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (Queen Murphy Bed Only with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (Queen Murphy Bed Only with Sofabed)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 3

Accessible-1 King, Mobility Accessible, Roll in Shower, Larger Room, Wet Bar, Full Refrigerator, Non-Smoking

  • Sleeps 3

1 King Bed, Non-Smoking, Jacuzzi Tub, Sofabed, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Two Room, Sofabed, Two Televisions, Jacuzzi Tub, Kitchenette

  • Sleeps 4

2 Double Beds, Non-Smoking, Larger Room, Flat Screen Television, Wet Bar, Full Refrigerator, Microwave

  • Sleeps 4

1 King Bed, Non-Smoking, Larger Room, Flat Screen Television, Wet Bar, Full Refrigerator, Microwave

  • Sleeps 3

Accessible-1 Queen, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Flat Screen Television, High Speed Internet Access, Table and Chairs, Coffee Maker

  • Sleeps 4

2 Queen Beds, Non-Smoking, Sofabed, Microwave and Refrigerator, Coffee Maker, Flat Screen Television, Table and Chairs

  • Sleeps 6

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

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About this property

SureStay Plus Hotel by Best Western Elizabethtown Hershey

Hotel in Elizabethtown with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
SureStay Plus Hotel by Best Western Elizabethtown Hershey offers 82 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elizabethtown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The free breakfast at SureStay Plus Hotel by Best Western Elizabethtown Hershey gets high marks from our customers. During your stay, you'll be close to The Vineyard at Grandview. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a gift shop
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Spooky Nook Sports and 6 minutes from Pages Bookstore
  • Pets welcome for a fee
SureStay Plus Hotel by Best Western Elizabethtown Hershey offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. Free breakfast is served. A terrace, barbecue grills, and a vending machine are also featured at SureStay Plus Hotel by Best Western Elizabethtown Hershey. Limited free parking is available on a first-come, first-served basis.

This Elizabethtown hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SureStay Plus Hotel Best Western Elizabethtown Hershey
Holiday Inn Express Hotel Elizabethtown Hershey Area
Holiday Inn Express Elizabethtown Hershey Area Hotel
SureStay Plus Best Western Elizabethtown Hershey
SureStay Plus Hotel by Best Western Elizabethtown Hershey Hotel

SureStay Plus Hotel by Best Western Elizabethtown Hershey Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 884 reviews
Rating 8 - Good. 240 out of 884 reviews
Rating 6 - Okay. 67 out of 884 reviews
Rating 4 - Poor. 30 out of 884 reviews
Rating 2 - Terrible. 26 out of 884 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Kodjo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

RICKI

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
…
Stayed 3 nights in Sep 2025

10/10 Excellent

Orfa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Josephine, Garfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic accommodation for the price. No hair dryer, hvac unit needed cleaning (smelled moldy), but clean. Good pool.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed that they wanted to charge extra for an early check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

CLEAN ROOMS FRIENDLY STAFF, THE FOOD WAS GREAT! ME AND THE FAMILY HAD A BLAST! THE POOL THE HOT TUB OUR STAY WAS AMAZING. MY CHILDREN ENJOYED SURE STAY.
Stayed 2 nights in Sep 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Katrina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Not a pleasant stay

Overall the lobby, kitchen area and room were noticeably clean. Most of the staff were pleasant however there were others who where viewed as displeased with our arrival as minority visitors. My colleague and I traveled to the area to participate in a 4 day training, but decided to leave early due to the uncomfortable air and unspoken behaviors of some employees. Given the pungent smell in the area, there appeared to be a humidifier in the room. After the second day it stopped working and we had to empty out the accumulated water in the tank. Also after the first day, a request for housekeeping was made. Despite housekeeping noting they cleaned the room, no one visited to provide a change of towels or change the linens. We were highly disappointed in our stay at this Best Western and an email was forwarded to management as a result.
Stayed 4 nights in Jul 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice mid level hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Good location.
Stayed 3 nights in Aug 2025

10/10 Excellent

raymond

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 2 nights in Aug 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and hot tub. Breakfast was very good, plenty to choose from. Room clean, house keeper friendly. Loved water pressure of the shower.
Stayed 4 nights in Aug 2025

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service

Just as expected and the reviews say

Service was good, breakfast was awesome. It was good for a one night stay. Place is clean but dated and smelled a little musty.
Stayed 1 night in Aug 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No other comments
Stayed 2 nights in Aug 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would pass on this hotel

The room was full of ants, bathroom dated with cracked walls, they charge extra for checking out minutes after 11am. The communication between staff is horrible. I would never stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay everything was great
Stayed 4 nights in Aug 2025

10/10 Excellent

Tierra

Stayed 3 nights in Aug 2025

4/10 Poor

IVAN

Breakfast needs to
Stayed 3 nights in Jul 2025

8/10 Good

Hannah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool water was actually warm I could just start swimming without having to get use to it first.
Stayed 2 nights in Jul 2025