See all properties

Tru by Hilton Lancaster East

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking
Indoor pool
Lobby
Exterior
Games room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Place, Tanger Outlets Lancaster
    ‪6 min walk‬
  • Place, Dutch Wonderland
    ‪6 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(61 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(114 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Roll-in Shower

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Similar properties

Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lancaster Suites
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,081 reviews
The price is €81
includes taxes & fees
1 Dec - 2 Dec
Lancaster Suites

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, 8-minute walk to Dutch Wonderland
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Tru by Hilton Lancaster East. During your stay, you're just a quick walk from Dutch Wonderland. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Dutch Wonderland and Tanger Outlets Lancaster
  • Cats and dogs welcome for a fee
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Reviews

Tru by Hilton Lancaster East Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 596 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

Reviews

10/10 Excellent

Pedro

Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We had no issues the first night of our stay. The handicap accessible room was so spacious. My mother was able to get around easily. However, the second evening, while giving a shower to my 3 year old granddaughter, I heard the toilet start to gurgle and bubble. Then it started to overflow. My husband called the front desk to advise them and then all of a sudden, water started bubbling up in the shower and flooding the bathroom floor. They offered us a new room. The new room was not handicap accessible which was a problem as my 87 year old mother was with us as well. The room was quite warm so we turned the AC down...it didn't work. By this time it was close to 10pm, the granddaughter was falling asleep, my mother needed the restroom and she couldn't get her walker in the bathroom, so my husband called front desk again. She gave us 2 rooms beside eachother which normally wouldn't be an issue, but she was in a room by herself that was not handicap accessible. We were told a manager would contact us in the morning. He didn't. We called back and were told they would call him right away and ask him to call us because we personally wanted to speak to someone. We were also told that this was booked through Expedia and they couldn't help us, but we are Hilton Honors members and started booking through Hilton so we don't even know how Expedia got involved in the first place. It has now been a week and we have not heard from either party as to our horrible experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very professional. The hotel is very clean .
Stayed 1 night in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel. I stayed here twice and everything was great..I like the social area downstairs..I wish they had a better tv package, not many channels to choose from. This is a pet and kid friendly hotel..if you want quiet in the social area at night, it will be a little loud. Overall great atay
Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so clean

Bugs in the room, food and dirt in the room floor, blood on bedding, overall dirty.
Stayed 2 nights in Aug 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment

The check-in was very slow. Lady was by herself and there were a good number of people waiting in line. The laminate floors weren't very clean. Fair amount of hair in bathroom sink and shower from previous guests. Saturday one of the two elevators was out of order. For the price paid for two nights, the hotel didnt not at all seem worth that price.
Stayed 2 nights in Aug 2025

8/10 Good

CLAUDE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was a disappoinment
Stayed 2 nights in Aug 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel! Great for families! Right in the middle of everything. The staff was super friendly and accommodating. We would definitely stay again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Hersel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place !! Ery dirty! The pool was small and filthy!!
Stayed 2 nights in Aug 2025

8/10 Good

christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Samaria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Not a very pleasant stay

The bed was hard and the pillows lumpy. The breakfast wasn't fully stocked. One elevator of the two they had was down. There was a party in the lobby, so no one else could use it - They didn't let us know at check-in and there were no signs. Didn't find out until we were kicked out while we were playing a family game at a table.
Stayed 2 nights in Aug 2025

4/10 Poor

Safwat

Disliked: Staff & service, property conditions & facilities
Poor internet
Stayed 1 night in May 2025

8/10 Good

Iris

Stayed 2 nights in Aug 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,,,friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

casey, Mertztown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast for free in morning in the lobby
Stayed 1 night in Aug 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast, all day coffee, location, and the architecture
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. We brought our puppy and we visited family. It served our needs. Breakfast was not so good for my diet, so we went out. Not a problem.
Stayed 3 nights in Aug 2025

4/10 Poor

paul

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Carpets were very dirty, everything look dirty!
Stayed 1 night in Aug 2025

10/10 Excellent

Pam

Stayed 1 night in Aug 2025

6/10 Okay

Martha

Stayed 1 night in Aug 2025