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Tru by Hilton Lancaster East

2.5 star property

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Photo gallery for Tru by Hilton Lancaster East

Free daily buffet breakfast
Business centre
Indoor pool
Exterior
Room, 2 Queen Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Place, Tanger Outlets Lancaster
    ‪6 min walk‬
  • Place, Dutch Wonderland
    ‪6 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(114 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Roll-in Shower

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,260 reviews
The price is €79
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22 Mar - 23 Mar
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About this property

Tru by Hilton Lancaster East

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Tru by Hilton Lancaster East. During your stay, you're just a quick walk from Dutch Wonderland. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 2-minute drive from Dutch Wonderland and 6 minutes from Sight and Sound Theatre
  • Cats and dogs welcome for a fee
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1013 reviews
Rating 8 - Good. 233 out of 1013 reviews
Rating 6 - Okay. 97 out of 1013 reviews
Rating 4 - Poor. 41 out of 1013 reviews
Rating 2 - Terrible. 42 out of 1013 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025

2/10 Terrible

Yanisse

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The Room felt neglected. The staff were unprofessional. The pool had a mix smell of chlorine and sulfur (garbage like). Various families came to the pool with their kids in bathing suits, all of them complained and none of them were able to stand the horrid smell.
Stayed 1 night in Nov 2025

10/10 Excellent

Anand

Stayed 1 night in Nov 2025

10/10 Excellent

Lyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, staff really nice and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More variety and the bread too hard
Stayed 1 night in Sep 2025

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great, room was quiet...pillows were not comfy so i shouldve brought my own. But woukd stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Meredith

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Helpful front desk staff with good customer service. Easy check-in.
Stayed 1 night in Nov 2025

10/10 Excellent

Jenafer

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Clean room and great location to everything
Stayed 2 nights in Nov 2025

6/10 Okay

Veronica

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Check in clerk was not at desk when entered. When he arrived to help us he mumbled. Traffic was noisy our room was on the highway side
Stayed 1 night in Nov 2025

10/10 Excellent

Julissa, Yonkers

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Tyra

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

William

Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Stayed 1 night in Oct 2025

4/10 Poor

Christine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I’d not stay there again. It was not Hilton quality at all. Pictures of rooms on thr website looked way larger ( the angle the photos were taken are deceiving . The rooms were just boring. We got sick from the wall fan we both woke up with sore throat’s that went away after leaving the hotel. Rooms were not clean dirt on the corners/edges of the floor/stained floor, stained sheets and comforter, hallway smelled like urine, pool was ice cold and there was an over abundant smell of bleach in the pool area. Yogurt machine was empty by 8:15 and never replaced. Employee clothing- they wear sweatshirts and teeshirts looks unkept and lazy. This is not Hilton quality.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, only complaint, noise from the highway.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hard to find anything to criticize.
Stayed 1 night in Oct 2025

10/10 Excellent

VILMA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean and comfortable
Stayed 2 nights in Oct 2025

2/10 Terrible

Dalasia

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There was banging and stomping all night and Theyre was a dog that barked all night
Stayed 1 night in Oct 2025

8/10 Good

Bernice

Stayed 1 night in Nov 2025

10/10 Excellent

Sebastiano

Liked: Amenities
All was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, new and modern
Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and organized. The front desk attendant was very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nehoise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were friendly and nice. The property was clean. The location is mear restaurants and shopping area.
Stayed 1 night in Oct 2025