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Causeway Bay Hotel

Property class: 3

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Photo gallery for Causeway Bay Hotel

A wooden deck leading to a garden area with a pond, surrounded by a brick building with large windows.
A spacious lobby with leather sofas, large windows, and a modern ceiling design.
A hotel lobby with a reception desk, seating area, and a chandelier.
A hotel entrance with a sign reading "CAUSEWAY BAY HOTEL" and a clear road in front.
A modern living room with a leather sofa, coffee table, and bar area with stools.

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
6820 S Cedar St, Lansing, MI, 48911
  • Place, Forest Akers Golf Courses
    ‪6 min drive‬
  • Place, Michigan State University
    ‪7 min drive‬
  • Place, Potter Park Zoo
    ‪9 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a telephone, a chair, a small table, a sofa, and two lamps.

Deluxe Room, 1 King Bed

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a mirror, a lamp, and a door leading to a bathroom.

Deluxe Room, 2 Queen Beds

  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Causeway Bay Hotel

Along with a bar/lounge, this smoke-free hotel has a 24-hour business center and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Causeway Bay Hotel offers 300 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Causeway Bay Hotel. During your stay, you'll be close to Chisholm Hills Golf Club. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Just a 3-minute drive from Community Mental Health and a few minutes from Chisholm Hills Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. The business-friendly Causeway Bay Hotel also features a vending machine, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Lansing hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • Piano

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay (maximum USD 50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per pet, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Lansing
Best Western Plus Lansing
Best Western Plus Lansing Hotel
Lansing Best Western
Causeway Bay Hotel Lansing
Causeway Bay Hotel
Causeway Bay Lansing
Causeway Bay
Causeway Bay Hotel Hotel
Causeway Bay Hotel Lansing
Causeway Bay Hotel Hotel Lansing

Causeway Bay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 185 out of 999 reviews
Rating 8 - Good. 279 out of 999 reviews
Rating 6 - Okay. 193 out of 999 reviews
Rating 4 - Poor. 147 out of 999 reviews
Rating 2 - Terrible. 195 out of 999 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly place and staff.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

William

Disliked: Cleanliness, amenities, property conditions & facilities
Restaurant is closed. No toilet paper or tissues in barhrooms(we had 2 rooms) no wifi or cable TV. But for $70 what do you expect, besides toilet paper.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Jessica

No pool no hot tub no cable I requested a refund 5 minutes after I checked in
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Rahul

Disliked: Cleanliness, amenities, property conditions & facilities
Quite an unsafe property. Had to check out a night earlier because of unsafe conditions. No amenities were provided. No WiFi, no room service and bugs in the room.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
Gas station across street
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean stay, Excellent Customer Service
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Kue

Disliked: Amenities, property conditions & facilities
There was no hot water.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Prashant

Disliked: Cleanliness, amenities, property conditions & facilities
The bed sheets were not clean. No soap.
Stayed 1 night in May 2026
Verified review

8/10 Good

kristy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! Hotel is nice. The only thing I can say bad is that it’s super weird to me to not let DoorDash or anything bring your items to the room never had that before otherwise great stay for this wrestling family!
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Virginia

Disliked: Amenities, property conditions & facilities
The place was short staffed. I had to change rooms on day 1, no heat in that room. The pool and the bar lounge have been closed since 2020. The parking is janky at best. They look like they are barely keeping the place open.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great my husband and i had a great time
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was dirty, staff couldn't answer any questions and couldn't resolve any problems. The amenities that they said they had were all shut down such as pool, restaurant and lobby bathrooms. There was fighting above me all night so very difficult to sleep!!This place is a disaster and I requested a discount but they didn't give it to me.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Heidi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no cable tv, got stuck in the elevator twice. Had to walk up 5 flights of stairs. Keys stopped working on the room. Building was outdated and falling apart. Stink bugs in room. Room smelled so bad like mildew had to buy a candle. Do NOT recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Sylvia

Liked: Cleanliness, staff & service
Staff have was fun to talk to and very polite.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

We had a very clean room and the staff was great.
Stayed 4 nights in Aug 2025
Verified review

2/10 Terrible

Becca

This is a literal homeless shelter there was dog poop everywhere and the whole place was beyond dirty I felt so gross even breathing the air
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Christopher

This hotel became part homeless shelter just before Christmas this past December. In addition to the constant marijuana vape smell on the fifth floor, only warm water in the shower, overloaded parkingshelter status.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Michaela

Disliked: Staff & service, amenities, property conditions & facilities
The building was probably beautiful in its hay day. There was no real lighting on the outside of the building. The carpets definitely need replaced in the lobby. There were homeless people sleeping on the couches as part of a state program, which is great! Wish this was happening in other places. But it does seem to be keeping business from what was probably a nice hotel. Pet friendly so that’s really nice. The pictures on Expedia are very misleading. Real “Shinning” vibes from this place.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Wendy L

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel has fallen into neglect. There was hair on the sheets. The lamp didn't work. The staff was nice.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

david

Liked: Cleanliness
Room was nice enough and the staff was friendly and the bed was probably the best we've encountered at a hotel. Though the hotel seems to be serving as a shelter. We didn't experience any issues due to this, but overheard staff conversations and signs on the door forbidding media access imply issues aren't unheard of, though couldn't say if they are more frequent than with the general population.
Stayed 5 nights in Dec 2025
Verified review

4/10 Poor

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a dump
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Huge room, very clean, close to stores I will definitely be back!
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

janice

Disliked: Amenities
Wasn't the cleanest, no restaurant, but quiet and able to rest.
Stayed 1 night in May 2025