Quality Inn University

2.5 star property

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Photo gallery for Quality Inn University

Indoor pool, open 9:00 AM to 10:00 PM, pool loungers
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3121 E Grand River Ave, Lansing, MI, 48912
  • Place, Eastwood Towne Center
    ‪2 min drive‬
  • Place, Breslin Center
    ‪3 min drive‬
  • Place, Michigan State University
    ‪3 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪11 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn University

This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

With your stay at Quality Inn University, you'll be connected to the convention center and within walking distance of Plymouth Congregational Church. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 15 minutes by foot from Plymouth Congregational Church and a 3-minute drive from Michigan State University
  • Pets welcome for a fee
Quality Inn University offers its guests an indoor pool, a waterslide, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3400 square feet (316 square meters) and includes conference space. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the family-friendly Quality Inn University. Free self parking is available.
Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,400 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Quality Inn University Reviews

Reviews

6.8
Rating 10 - Excellent. 90 out of 286 reviews
Rating 8 - Good. 55 out of 286 reviews
Rating 6 - Okay. 53 out of 286 reviews
Rating 4 - Poor. 37 out of 286 reviews
Rating 2 - Terrible. 51 out of 286 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jerome

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2025

8/10 Good

Kendra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a great location, near downtown, well lit with a lot of food and shopping options near by
Stayed 1 night in Dec 2025

4/10 Poor

Cassandra

Stayed 1 night in Dec 2025

2/10 Terrible

Bryana

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My reservation was specifically made to provide a clean and comfortable environment for my party to refresh and prepare for a significant graduation ceremony, particularly after enduring a seven-hour journey. Regrettably, our experience was marred by several issues, beginning with inconsistent information provided by a staff member named Sarah regarding hotel policies. The discrepancies in the details we received caused considerable confusion and contributed negatively to our overall experience. Furthermore, the condition of our assigned room was far below acceptable standards. We encountered several concerning cleanliness and maintenance issues: * The disposal unit in the bathroom sink was emitting food debris, specifically corn, which strongly indicated a failure in plumbing maintenance or thorough cleaning. * The provided bath towels were visibly soiled, rendering them unusable and raising hygiene concerns. * Additionally, the room was permeated by a pervasive and highly unpleasant odor, which made our stay incredibly uncomfortable and hindered our ability to relax and prepare as intended. The accumulation of these issues painted a picture of a facility that is not adequately maintained. While I understand that operational challenges can arise, the fundamental aspects of cleanliness and service fell severely short of even basic expectations for a hospitality provider. Given the unfortunate circumstances and the impact these issues had on a significant occasion for us,
Stayed 1 night in Dec 2025

10/10 Excellent

Evan

Stayed 1 night in Dec 2025

2/10 Terrible

Brenda

Stayed 2 nights in Nov 2025

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, amenities
Queen size beds are more like glorified twins! And the pool Noise carries into the room
Stayed 1 night in Nov 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great and place was clean...but kept havibg trouble with key card on exterior doors. .also one night the room next door was super loud and finally at around 3 i called front desk and they came either quieted down which it did or they told them to leave. But otherwise was a very nice place to stay.. very good staff
Stayed 3 nights in Nov 2025

6/10 Okay

Janet

Liked: Cleanliness
The night staff was helpful but where I would park was back in the back and did not appear to be safe.. also a kid in the car near door smoking pot
The car parked next to rhe fenced area was where the kid was smoking pit
No other cars anywhere near and I would be entering next to the fenced in area.(Handicap room parking)
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Stayed 1 night in Nov 2025

4/10 Poor

Christopher

Travelled with family
Stayed 1 night in Nov 2025

10/10 Excellent

Nelson

Stayed 2 nights in Jul 2025

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities
Loud, thin walls, sub-standard rooms - and overly priced because of the football weekend. It is what it is.
Stayed 2 nights in Nov 2025

6/10 Okay

Andrzej

Business traveller
Disliked: Cleanliness
Room was dirty when I got into it, sticky floors.
Stayed 4 nights in Nov 2025

6/10 Okay

Jamie

Stayed 1 night in Nov 2025

4/10 Poor

Mike

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Ruby

Travelled with family
The staff that checked me in gave me no details on anything besides what door to go in to get to my room ! No what where or when breakfast is no information on pool hours nothing !
Stayed 2 nights in Nov 2025

6/10 Okay

Jennifer

Liked: Cleanliness
We were able to check in early which was nice. The room was ok. Definitely showed signs of wear & aging. The thermostats wasn’t working and the room was unbearably warm. Since the windows didn’t open to outside there was no way to cool the warm down. Neither is us slept and we ended up leaving early.
Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 2 nights in Nov 2025

2/10 Terrible

Taylor

Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness
The staff were friendly and organized, but the hotel room was dark and had only a small window to the hallway. The families and kids enjoyed the swimming pool though.
Stayed 1 night in Nov 2025

8/10 Good

Jose

Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 1 night in Oct 2025

8/10 Good

Robert

Nothing special
Stayed 2 nights in Nov 2025

10/10 Excellent

Gloria

Good
Stayed 1 night in Oct 2025