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Aparthotel·Private host

BIG HOTEL LÀO CAI

4.5 star property

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Photo gallery for BIG HOTEL LÀO CAI

Deluxe Double Room Single Use
Reception
Front of property
Body treatments, aromatherapy, hot stone massages, body scrubs, facials
Superior Single Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Spa
  • Outdoor space
  • 24/7 front desk

Explore the area

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503 Ð. Hoàng Liên, Lao Cai, Lao Cai, 330000
  • Place, Quảng trường Tp. Lào Cai
    ‪3 min walk‬
  • Place, Sapa Market
    ‪33 min drive‬
  • Place, Sapa Lake
    ‪34 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

BIG HOTEL LÀO CAI

This aparthotel features a full-service spa, spa services, and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Each apartment provides a sitting area and a refrigerator, plus free WiFi and a balcony. Added amenities include a private yard, a microwave, and a rainfall shower. Change of towels is available on request.
BIG HOTEL LÀO CAI offers 20 accommodations, which are accessible via exterior corridors and feature slippers and shared/communal kitchens. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include rainfall showerheads and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Jolly Spa. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at BIG HOTEL LÀO CAI, you're just a quick walk from Quảng trường Tp. Lào Cai. Free WiFi in public areas, free valet parking, and a full-service spa are available. This luxury aparthotel has 20 apartments. Enjoy your stay with amenities like free WiFi and a balcony in each apartment.
  • Each apartment offers a balcony, a sitting area, and a private yard
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking
  • Treat yourself to body treatments, facials, or aromatherapy at Jolly Spa
  • Services include a concierge and tour or ticket assistance
  • Just a 3-minute walk from Quảng trường Tp. Lào Cai and a 3-minute drive from Hekou Customs Site
BIG HOTEL LÀO CAI offers its guests a full-service spa. Public spaces have free WiFi. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury BIG HOTEL LÀO CAI. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Lao Cai aparthotel.

Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Full-service spa
  • Hot stone massages
  • Reflexology

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Free valet parking on site
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Shared kitchen access

Bathroom

  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate sitting area

Outdoor areas

  • Balcony
  • Yard

Work spaces

  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Lockers
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Access via exterior corridors
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 6:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai

BIG HOTEL LÀO CAI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.4/10

Cleanliness

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, amenities
The room was very clean and quite. The staff was polite, helpfull and respectfull. An good location near a park, a mountain walk, restaurant and grocery store. I would recommend this hotel to friends and familly.
Stayed 5 nights in Dec 2025

8/10 Good

Thong

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.
Ridiculous design of the separating glass wall when water from the shower still wets the whole bathroom
Water runs around the glass wall to the exit hole under the sink
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaina

Liked: Cleanliness, room comfort

Budget Friendly

We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.
Stayed 1 night in Jun 2025

10/10 Excellent

John, Toronto

Liked: Cleanliness, property conditions & facilities
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
Stayed 2 nights in Mar 2025

10/10 Excellent

Loi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern facility. Friendly staff. Reasonable price.
Stayed 2 nights in Feb 2024

8/10 Good

inchul

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Nov 2024