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BIG HOTEL LÀO CAI

3.0 star property

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Photo gallery for BIG HOTEL LÀO CAI

Deluxe Double Room Single Use
Superior Single Room
Reception
Body treatments, aromatherapy, hot stone massages, body scrubs, facials
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
503 Ð. Hoàng Liên, Lao Cai, Lao Cai, 330000
  • Place, Quảng trường Tp. Lào Cai
    ‪3 min walk‬
  • Place, Sapa Lake
    ‪44 min drive‬
  • Place, Sapa Catholic Church
    ‪45 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room

Family Double Room

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
The Chill Garden Sapa
Sa Pa
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 8 reviews
The price is €12
includes taxes & fees
28 Jun - 29 Jun
The Chill Garden Sapa

About this property

BIG HOTEL LÀO CAI

This guesthouse features a full-service spa, spa services, and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Change of towels is available on request.
BIG HOTEL LÀO CAI offers 20 accommodations, which are accessible via exterior corridors and feature slippers and shared/communal kitchens. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include rainfall showerheads and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the guesthouse's full-service spa, Jolly Spa. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at BIG HOTEL LÀO CAI, you're just a quick walk from Quảng trường Tp. Lào Cai. Free WiFi in public areas, free valet parking, and a full-service spa are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking
  • Treat yourself to body treatments, hot stone massages, or body scrubs at Jolly Spa
  • Services include a concierge and tour or ticket assistance
  • Just a 3-minute walk from Quảng trường Tp. Lào Cai and a 3-minute drive from Hekou Customs Site
BIG HOTEL LÀO CAI offers its guests a full-service spa. Public spaces have free WiFi. Spa services, tour/ticket assistance, and concierge services are also featured at BIG HOTEL LÀO CAI. Valet parking is free.

Smoking is allowed in designated areas at this 3-star Lao Cai guesthouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Free valet parking on site
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Things to do

  • Full-service spa

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 6:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.

Property is also known as

BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai

BIG HOTEL LÀO CAI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.4/10

Cleanliness

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, communication
The room was very clean and quite. The staff was polite, helpfull and respectfull. An good location near a park, a mountain walk, restaurant and grocery store. I would recommend this hotel to friends and familly.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Loi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and modern facility. Friendly staff. Reasonable price.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Shaina

Liked: Cleanliness, room comfort, communication

Budget Friendly

We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Thong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.
Ridiculous design of the separating glass wall when water from the shower still wets the whole bathroom
Water runs around the glass wall to the exit hole under the sink
Stayed 2 nights in Jul 2025
Verified

8/10 Good

inchul

Liked: Cleanliness, amenities, room comfort, communication
Stayed 1 night in Nov 2024