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Shangri-La Mactan, Cebu

5.0 star property

Choose dates to view prices

Photo gallery for Shangri-La Mactan, Cebu

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Ballroom
2 outdoor pools, pool loungers
Banquet hall
5 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Magellan Monument
    ‪8 min walk‬
  • Jpark Island Waterpark
    ‪6 min drive‬
  • Mactan Marina Mall
    ‪8 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(24 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Single Beds (Ocean Wing Premier )

  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Premier Room Twin

Ocean Wing Premier Room Twin

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(14 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King

8.8 out of 10
Excellent
(3 reviews)
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

8.6 out of 10
Excellent
(12 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Sea View

8.6 out of 10
Excellent
(14 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Room King

9.6 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

Main Wing Deluxe Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 61 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

View from room

Sheraton Cebu Mactan Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (286)
The price is €192
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Sheraton Cebu Mactan Resort

About this property

Shangri-La Mactan, Cebu

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Shangri-La Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of the helpful staff at Shangri-La Mactan, Cebu. During your stay, you're just a quick walk from CHI, The Spa. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, 2 coffee shops/cafes, a poolside bar, and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to reflexology, Thai massages, or manicures and pedicures at CHI, The Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • Guests speak favorably about the beach and the overall condition of the property
  • Steps from CHI, The Spa and 8 minutes by foot from Mactan Shrine
  • Shopping center shuttle service available for a fee
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Shangri-La Mactan, Cebu you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts, and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3682.5 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1002 reviews
Rating 8 - Good. 162 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are very well kept. Service all around is top notch.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here over all but I ended up hurting self on the coral/rocks at the beach because I didn’t read the sign saying we needed beach footwear. I would have loved if there was a big sign of caution saying ask for foorwear to enter first.
Stayed 2 nights in Mar 2025

10/10 Excellent

veronica

Stayed 5 nights in Mar 2025

2/10 Terrible

King Marlou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my Fiance had a romantic dinner at the cove. We had the worst food poisoning for 2 days and did not get to enjoy our stay in Shang ri la. Will not be going back to that restaurant or the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property right on the beach. The dining options were endless and the staff were amazing during our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joyce Anne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience from dining to activities. Don’t miss the lechon parade. Impeccable customer service! Best family friendly resort in the Philippines. We will be back for sure!
Stayed 2 nights in Mar 2025

8/10 Good

Romulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was expensive and salty!
Stayed 5 nights in Mar 2025

10/10 Excellent

Bea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Bea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

Severino Bulda, Auburn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to have dinner date with my wife at Buko Bar on March 8, 2025, but the host denied us entry because he said we did not have reservations and the covered tables are limited. Although it wasn’t raining at all that night, we were not given any other options like occupy an uncovered table. I guess we don’t look foreign enough or wearing designer clothes to be let in. We traveled all over the world and this is the first time we were targeted and discriminated upon. The irony is my wife and I was born and raised from the Philippines. Our wedding anniversary was ruined because of one judge mental host. Nowhere was it explained during check in that reservations are required for this restaurant at all. We will never set foot at this property ever again! I’ll just go wherever my money is welcome.
Stayed 3 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort

Needs room renovation, but still excellent

Is the Best hotel in Mactan, because it has the best beach and is a Shangri La, But is old and the rooms need a renovation. The service is excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our check in was so smooth and efficient thanks to Abby and the room is beautiful with an amazing panoramic view of the ocean. Beautiful hotel with beautiful surrounds to relax and enjoy the holiday.
Stayed 1 night in Mar 2025

8/10 Good

Maria Luisa Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Rosario

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterfront. Sandy beach but still some rocks in the water. You will need water shoes which are provided for free. The kids enjoyed feeding the swarm of fish in the beach. Excellent staff service.

10/10 Excellent

Ichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very safe, a lots of activities.We enjoyed very much.
Stayed 3 nights in Feb 2025

6/10 Okay

Melissa

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

William, Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful and the staff is amazing and very friendly and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Sherell Gay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it felt overrated. The staff was excellent, providing top-notch service, but the food was just okay and not refilled in a timely manner. Additionally, some areas showed visible water or flood damage, which took away from the luxury experience. For the brand’s reputation and price, I expected better upkeep and attention to detail. While the service was outstanding, the overall experience didn’t fully justify the cost.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mchale, kent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no comment
Stayed 2 nights in Feb 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good but not excellent

This is a nice hotel but not my favorite Shangri-la resort. The pool area is nice and the food was excellent. The rooms were good. I think there was something missing on service that takes it from good to excellent. The attention to detail, attentive service etc. the beach area is also v small and feels man made.
Stayed 5 nights in Feb 2025

10/10 Excellent

Damodar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and attentive staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

blandey

Liked: Property conditions & facilities
Absolutely a beautiful resort! Expensive food but very good!
Stayed 2 nights in Feb 2025

10/10 Excellent

LOVERNA

Stayed 1 night in Feb 2025

10/10 Excellent

Tetsuo

Liked: Cleanliness, staff & service, property conditions & facilities
The service is the best.
Stayed 2 nights in Feb 2025