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Vivien's Hotel

3.0 star property

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Photo gallery for Vivien's Hotel

Exterior
Exterior
Hallway
Room amenity
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
MV Patalinghug Ave, Basak, Lapu-Lapu, Central Visayas, 6000
  • Place, Mactan Export Processing Zone
    ‪2 min walk‬
  • Place, City Times Square
    ‪2 min walk‬
  • Place, Mactan Town Center
    ‪5 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

10.0 out of 10
Exceptional
(4 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double/Twin Room - Leisure Stay

Room amenity

Superior Double/Twin Room - Leisure Stay

9.4 out of 10
Exceptional
(13 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Vivien's Hotel

Along with a restaurant, this hotel has a fitness center and a business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
Vivien's Hotel offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Lapu-Lapu hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Vivien's Hotel. During your stay, you're just a quick walk from City Times Square. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a computer
  • Onsite recreation includes a gym
  • Steps from City Times Square and 3 minutes by foot from Mactan Export Processing Zone
  • Free airport shuttle service
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a terrace, and concierge services are also featured at Vivien's Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lapu-Lapu hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Vivien's Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 200 to 300 for adults and PHP 200 to 300 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vivien's Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 300 for adults, and PHP 200 to 300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Vivien's Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vivien's Hotel Hotel
Vivien's Hotel Lapu-Lapu
Vivien's Hotel Hotel Lapu-Lapu

Vivien's Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 251 reviews
Rating 8 - Good. 57 out of 251 reviews
Rating 6 - Okay. 22 out of 251 reviews
Rating 4 - Poor. 6 out of 251 reviews
Rating 2 - Terrible. 3 out of 251 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Regula

Liked: Cleanliness, amenities, property conditions & facilities
Very clean place Staff is super friendly and helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

CorsiniCarmen A

Liked: Cleanliness, staff & service, amenities
Very good Service and clean. We'd love to stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff, clean well kept rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, Excellent service, staff was amazing, the shuttle to the airport was prompt with a Excellent driver. All at a very affordable price. I will definitely stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

BRIGITTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small but excellent staff and the breakfast is very good. The other hest this is their free shuttle to and from the airport. Dr. B
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Franklin Delano Waller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
The staff were great. Nice room and affordable.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Verified

8/10 Good

Joseph

Clean room. Good location. Accommodating staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael Angelo Jr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay,
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, great breakfast
Stayed 1 night in Apr 2025
Verified

8/10 Good

Elvira

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ROGERS G.

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. The staff was friendly and efficient.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service
Wonderful staff, location is not great but their team is extremely accommodating and respectful of your privacy. I stayed for 3 weeks, no hot water, pressure is not very good, but I enjoyed kind of glamping and meeting the amazing cleaning crew and rest of their staff. I will definitely be stopping back in when I come back to this side of the globe.
Stayed 21 nights in Feb 2026
Verified

10/10 Excellent

Joniphil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, conveniently located around shops and restaurants.
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service
Great stay, amazing staff and a great landing spot after a long flight since Vivien’s Hotel is close to the Cebu airport. A+
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Monisa

Liked: Amenities
Nice comfy hotel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Josey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it .
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near restaurants and malls.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ My father and brother stayed in Room 204 for 5 days and had a great experience. The breakfast was delicious with good variety, and all the staff were very friendly and helpful. The room was cleaned every day, and the service was excellent. Highly recommended!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Nicki

Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly polite and friendly. The hotel was very clean and the rooms were good with really comfy beds. The downside was the water was not very hot in my shower however My friend was in a different room said hers was fime. Overall a good place to stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel I've stayed there a couple of times
Verified

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, friendly, accomodating and respectful. Thank you for your excellent service. Location is walkable to the stores and close to the airport. I like the brewed coffee and food choices. Great experience!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food and brewed coffee. The staffs are very friendly and accomodating. Excellent customer service! Also, I like it that the stores are just walking distance from this hotel. It's very convenient.
Stayed 2 nights in Nov 2025