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Holiday Inn Express Hotel and Suites Las Cruces by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel and Suites Las Cruces by IHG

Free daily continental breakfast
Exterior
Indoor pool
Exterior
Standard Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2635 S Valley Dr, Las Cruces, NM, 88005
  • Place, New Mexico State University
    ‪5 min walk‬
  • Place, Las Cruces Convention Center
    ‪10 min walk‬
  • Place, Chile Pepper Institute
    ‪19 min walk‬
  • Airport, Las Cruces, NM (LRU-Las Cruces Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Wet Bar)

Suite, 1 King Bed (Wet Bar)

Suite, 1 King Bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Suite, 2 Double Beds
Springhill Suites By Marriott Las Cruces
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very good, 984 reviews
The price is €91
includes taxes & fees
12 Feb - 13 Feb
Springhill Suites By Marriott Las Cruces

About this property

Holiday Inn Express Hotel and Suites Las Cruces by IHG

Hotel with a full-service spa, 5-minute walk to New Mexico State University
This smoke-free hotel features a full-service spa, an indoor pool, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room.
Holiday Inn Express Hotel and Suites Las Cruces by IHG offers 80 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Las Cruces hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel and Suites Las Cruces by IHG. During your stay, you're just a quick walk from New Mexico State University. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from New Mexico State University and a 4-minute drive from Las Cruces Museum of Art
Holiday Inn Express Hotel and Suites Las Cruces by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel and Suites Las Cruces by IHG. Self parking is free.

This Las Cruces hotel is smoke free.

Guests are served free continental breakfast daily from 5:30 AM to 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 16 2025 to January 31 2026 (dates subject to change):
  • Fitness facilities
  • Spa
  • Hot tub
  • Swimming pool
The property will be renovating from December 16 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Select guestrooms
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Las Cruces
Holiday Inn Express Las Cruces
Holiday Inn Express Hotel Suites Las Cruces
Inn Express Las Cruces
Holiday Inn Express Hotel And Suites Las Cruces
Holiday Inn Las Cruces
Las Cruces Holiday Inn

Holiday Inn Express Hotel and Suites Las Cruces by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Matthew

Travelled with partner
Disliked: Property conditions & facilities
Noisy, construction pool n spa closed none of which was disclosed
Stayed 1 night in Nov 2025

4/10 Poor

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel is currently going through renovations. Hotel room was old and dingy. Carpet, walls, sheets had stains. Hall way lights were being replaced during our stay. Carpets and wall paper were torn out during our stay. Construction started at 7 am. Wish we had been informed prior to booking
Stayed 3 nights in Nov 2025

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. The room was perfect for our needs. Kids loved the pool
Stayed 2 nights in Oct 2025

8/10 Good

Leora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice staff.
Stayed 1 night in Nov 2025

2/10 Terrible

John

Business traveller
Disliked: Amenities, property conditions & facilities
My son was bitten several times by bedbugs. I informed the front desk and they said to put my belongings in a trash bag, they should suffocate. I actually decided to rid of my belongings just incase I bring them back home with me. This was disgusting and horrible experience.
Bedbug and front desk confirmed.
Stayed 1 night in Nov 2025

6/10 Okay

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
I checked in with Elizabeth who I remember from a previous stay last year. She is very friendly and welcoming. Room is spotless as same as last stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
carpet stains in room. Staff great. hotel renovations going on. Dumpster placed in handicapped parking. Had to park way out from hotel and push sister in wheelchair to hotel. brought this up to staff, but they were nonchalant about response.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jan

Stayed 1 night in Oct 2025

6/10 Okay

Kathy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was ok, construction had ongoing and the lobby was not finished yet. Our first room didn’t have a working phone or refrigerator. They switched us to a better room, no extra charge. It was better but noisy neighbors, trains running close by and swinging ceiling fan made it hard to sleep. The water in the bathtub was switched cold where the hot should have been and vice versa. The only thing that saved the trip was a friendly employee Sherry who made our morning great. Wait until the work is done, maybe it will be better.
Stayed 1 night in Oct 2025

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
There was construction going on and a lot of confusion as to which rooms were available. We were assigned a room that wasn’t available. Front desk clerk got into a spat with housekeeper right in front of everyone. Our bathroom was still dirty and because I had prepaid for the room, I cleaned it and stayed.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Would like to see plain non-dairy creamer at the breakfast bar. The only thing that was non-dairy were flavored creamer full of sugar.
Stayed 1 night in Oct 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Teresa

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing

Spa wasn’t working and front desk staff were dismissive when we complained about the spa. Walls in room were dirty! Have stayed here before, so this experience was very disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Giante

Stayed 1 night in Sep 2025

8/10 Good

Jim

Liked: Staff & service
Hotel is undergoing remodel. I am sure it will be nice when it’s done but currently it’s kind of shabby. My room was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin and Nancy

Liked: Property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2025

8/10 Good

Carmen

Stayed 4 nights in Aug 2025

10/10 Excellent

Helena

Stayed 1 night in Sep 2025

8/10 Good

Steven

Stayed 2 nights in Aug 2025

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
the room smelled like puke the entire stay, the manager was not kind the lady on the phone. But the desk attendant was a very hard worker. but he should have had more help with the two night rush. Why was he scheduled alone? The inside of the property in general was old and not appealing.
Stayed 2 nights in Aug 2025

4/10 Poor

Jose

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Out dated hotel

Not very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
very professional and welcoming
Stayed 2 nights in Aug 2025

10/10 Excellent

Thea

Travelled with family
Stayed 1 night in Aug 2025