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Boutique Hotel Cordial Plaza Mayor de Santa Ana

4.0 star property

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Photo gallery for Boutique Hotel Cordial Plaza Mayor de Santa Ana

An outdoor dining area with wicker chairs and a table set with plates and glasses, a bar with a sign reading "Belvédère", and a historic building with two towers in the background.
A hotel lobby with patterned flooring, seating areas, and large windows with curtains.
A restaurant with wooden flooring, a central dining table surrounded by chairs, and a large window with a view of palm trees.
The entrance to the Cordial Boutique Hotel with a sign indicating its location at Plaza Mayor de Santa Ana.
A lobby with a wooden reception desk, a red patterned carpet, a green sofa, and a staircase leading to upper floors.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Plaza Santa Ana 5, Las Palmas de Gran Canaria, 35001
  • Place, Canarian Museum
    ‪1 min walk‬
  • Place, Cathedral of Santa Ana
    ‪1 min walk‬
  • Place, Calle Triana
    ‪3 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪20 min drive‬

Room options

View all photos for Classic Room

A modern hotel room with a large bed, a sofa, and a TV.

Classic Room

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, a desk with a telephone, a chair, and a view of a building through a window.

Superior Room

9.6 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a sofa, two bedside tables, and framed pictures on the wall.

Deluxe Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed OR 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Room

A hotel room with a large bed, a desk, a chair, and two framed pictures on the wall.

Economy Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Boutique Hotel Cordial Plaza Mayor de Santa Ana

This hotel features a bar/lounge, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe. Change of towels is available on request.
Boutique Hotel Cordial Plaza Mayor de Santa Ana offers 20 air-conditioned accommodations with minibars and hair dryers. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and change of towels can be requested.

Our customers tell us they can't get enough of the helpful staff at Boutique Hotel Cordial Plaza Mayor de Santa Ana. During your stay, you're just a quick walk from Santa Ana Plaza. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe and an elevator
  • Steps from Cathedral of Santa Ana and 4 minutes by foot from Atlantic Center of Modern Art
As a guest of Boutique Hotel Cordial Plaza Mayor de Santa Ana, you'll find tour/ticket assistance, a front-desk safe, and an elevator. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

Smoking is allowed in designated areas at this 4-star Las Palmas de Gran Canaria hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 6.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-35-1-0000353
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cordial Plaza Mayor Santa Ana

Boutique Hotel Cordial Plaza Mayor de Santa Ana Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 48 out of 58 reviews
Rating 8 - Good. 9 out of 58 reviews
Rating 6 - Okay. 1 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karsten

Spectacular location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was excellently located in the old quarter of Las Palmas and close to the tourist attractions, and still within easy access of the main shopping street. Loved the roof top bar overlooking the square and cathedral.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V central - staff v friendly. Room spotless. Excellent rooftop bar
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. Special kudos to the young lady on evenings. She was very helpful and super friendly. We also loved the roof top terrace. A great place to enjoy an apperitif and a view of the historic quarter.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

gizem

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, amazing location. Loved the room decoration and views from my balcony. Amazing staff!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities
Clean room. Fabulous staff. Great view of the plaza. Superb breakfast.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed. Great location and awesome service
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to be in Las Palmas historical part.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Eija

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect! Breakfast was good and personal was the best!! Rooms were very clean and nice!!
Verified

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mireya at the front desk was wonderfully helpful! And tge rooftop drinks and snacks area is lovely!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant hotel in elegant old city

Very nice roof terrace!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I have nothing but wonderful things to say about this hotel. Cozy, comfortable, lovely staff, the rooms were gorgeous and the rooftop bar absolutely lovely. Situated in the most picturesque square in Las Palmas. Fantastic value for money.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great choice for los palmos. Set on a beautiful square looking onto the cathedral. This old city is the nicest part with lovely cobble stone paths around the old buildings. Modern boutique hotel with big rooms, great aircon and comfortable beds. Lovely rooftop bar and nice continental breakfast which set us up for the day.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

KELLETT

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were fantastic, very attentive at any time of day. The hotel itself was lovely and the roof top bar is amazing. Slight issue with drainage in the shower but everything else was great. 5*
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
When we first arrived the Receptionists were extremely welcoming and friendly. On entering our room we’re were very fortunate to be in a room facing the square and Cathedral, it even had a small balcony. Throughout our stay all the Reception staff, especially Rachel,were helpful in giving us information on great places to eat and places to visit. Also the bar on the roof had wonderful views of the city. Overall a great stay.
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Duncan

What a fantastic hotel. Right on Plaza Santa Ana and a short pleasant walk round a couple of lovely old town streets to the restaurants. Very clean and the room was a great size with good facilities. Beautifully stylish and modern bathroom. Great room with more than ample seating and a very good sized bed. There’s a great rooftop terrace where we sat with a drink and a coffee. Views to the cathedral and the square.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Anniken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel on every way!

Our trip to Las Palmas wasn’t planned, our father and grandfather got seriously sick and later passed away. This was very tragic for us, but the team at the hotel was incredible warm and supportive to us and did absolutely everything they could to help us. We are forever grateful. The hotel is very cozy and nice and have a very good breakfast. We will definitely be staying there at our next trip to Gran Canaries
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid stay in the old part of Las Palmas

Really lovely room with beautiful furniture and top level comfort that you might expect. Great reception staff, helpful and knowledgeable. Breakfast room is a bit small for the number of guests. On some days there was plenty to choose from but on one day they had run out of bread and black pepper and some fruit!
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Good room size but lack USB charging facilities. Breakfast room was beautiful but small. When four of us checked in, we were asked to have breakfast at different time slots the next morning because they were not able to accommodate a party of four at the same time. The more disappointing experience was that quite incredibly one of the rooms assigned to us wasn’t even tidied up after the previous guests checked out. The bedding, the used towels in the bathroom, … something I would never have thought possible at a heritage hotel in the very center of the city’s old town.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mai-Britt

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Badet skittent. Dårlig isolert, dørene bråket når de ble lukket
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly and helpful staff. The breakfast was fresh with plenty of choice. The hotel is in a great location for sightseeing and plenty of bars and lovely restaurants can be found nearby. Our room was well furnished and comfortable. Unfortunately the guests in the room above ours were noisy and showed no consideration to other guests. They were contacted by reception however the noise continued. This is no fault of the hotel but spoiled our experience.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: My room was large, comfortable and well designed. The rooftop bar offers great views. Staff were friendly and helpful. Negative: My room was on the ground floor, facing into the square. Unfortunately this meant there was a lot of noise, both from the lobby and directly outside the building, with neither the window nor the door offering much soundproofing.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sentralt og hyggelig

Et fint hotel, veldig sentralt på Santa Anabplassen rett ved katedralen. Hyggelig betjening og enkel men god frokost . Anbefales hvis man vil bo sentralt i gamlebyen
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt - freuen uns schon auf das nächste Mal!
Stayed 2 nights in May 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities

Bonito lugar.

Los recepcionistas unos encantos y el lugar bonito, limpio y zona tranquila. Lo único fue, cuando reservé pedí tener dos camas individuales. Pero al llegar nos dieron una cama doble con un solo edredón grande. La recepcionista, muy servicial, al menos nos dio dos edredones individuales.
Stayed 2 nights in Mar 2025