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Hotel Ciudad del Mar

3.0 star property

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Photo gallery for Hotel Ciudad del Mar

Studio Suite, 1 Queen Bed with Sofa bed
Lobby sitting area
Studio Suite, 1 Queen Bed with Sofa bed
Smart TV, iPod dock, MP3 dock
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, 35008
  • Place, Las Canteras Beach
    ‪2 min walk‬
  • Place, El Muelle Shopping Center
    ‪10 min walk‬
  • Place, Santa Catalina Park
    ‪10 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible | In-room dining

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Front of property
Hotel Catalina
Las Palmas de Gran Canaria
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Soundproof rooms
4.3 out of 5, Excellent, 352 reviews
The price is €56
includes taxes & fees
12 Jul - 13 Jul
Hotel Catalina

About this property

Hotel Ciudad del Mar

A coffee shop/cafe, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Hotel Ciudad del Mar offers 15 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Las Palmas de Gran Canaria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Ciudad del Mar, you're just a quick walk from Las Canteras Beach. Features include free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 3-minute walk from Las Canteras Beach and 12 minutes by foot from Santa Catalina Park
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Ciudad del Mar.

This 3-star Las Palmas de Gran Canaria hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Weekday full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (120 centimetre high)
  • Hardwood flooring in room
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock
  • Smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 54 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 10 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad Mar
Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel
Hotel Ciudad del Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel Las Palmas de Gran Canaria

Hotel Ciudad del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 125 reviews
Rating 8 - Good. 35 out of 125 reviews
Rating 6 - Okay. 12 out of 125 reviews
Rating 4 - Poor. 6 out of 125 reviews
Rating 2 - Terrible. 2 out of 125 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Levi

Liked: Cleanliness, property conditions & facilities
Overall great place to stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that helped book taxi for early morning airport shuttle as well as offer delicious restaurant recommendations!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Very good location for carnival as it is right around the corner from the market and plaza where the action is
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stian

Liked: Cleanliness, staff & service, amenities
It was a good hotell. quiet and nice roomservice.
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities
Excellent family run small hotel. Lovely people. Very nice room, comfortable bed, great shower and WiFi. Quiet at night time. They do not have facilities for bike storage and it’s not possible to put them in the elevator. I would highly recommend a stay here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel in a great location not far from beach & restaurants hotel looks brand new & in excellent condition
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness
Basic but clean hotel close to the beach.
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, simpel and nice room at the hotel
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, near the beach. Very friendly and helpful staff.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

KENNETH MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel

Great hotel nice and quiet
Stayed 1 night in Feb 2024
Verified

8/10 Good

Sven

Liked: Cleanliness, staff & service

Good Hotel 👍

Hotel is nice good Family Hotel and for 3 and 5 days good service,No breakfast SAT sunday and satarday reception is grat
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night, work travel.

Very nice hosts. Superfriendly! Close to beach area.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Olawale

Liked: Cleanliness, property conditions & facilities
The accommodation was very basic but clean and location is excellent. The front desk was not always staffed and had to wait for a few minutes for a very helpful lady to arrive and get the check-in done. It was however quite difficult to communicate with the man who took over for the remainder of my stay. All in all, I'd stay there again but in an upgraded room.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfy

Would recommend this hotel, the staff were friendly and helpful. The room we had was very big and very comfy. Would definitely stay here again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming and helpful, the beautiful receptionist spent time showing us a map of the area and pointed out all places of interest to visit. The hotel was immaculate as was our very spacious room which was cleaned daily by a lovely friendly cleaning lady who offered fresh sheets and towels if required. There was also on offer a range of fresh continental breakfast foods with tea, coffee and juices. The receptionist also booked our taxi back to the airport and made sure it was on time. We will definitely stay here again the next time we visit the island. Highly recommend this hotel.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

A good stay overall with excellent service

Overall satisfactory. Service was excellent. Room was small - the beds were ok but no heat (it got a little cold at night)
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

We liked this hotel. It was very clean and nice. We didn't have any issues about anything.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Gran Canaria

Trip to avoid the freeze in the UK. Walking and sightseeing
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

All personnel was very polite, ready to help, the hotel is very clean, nice, new and very close to the beach and center of the city, park Santa Catalina.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

OLLI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly and helpful personnel!
Stayed 7 nights in Nov 2023
Verified

8/10 Good

Sini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With out balcony :(
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Jennifer

Disliked: Staff & service
No luggage storage
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. Expedia was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.
Verified

6/10 Okay

Patrick Michael

Liked: Staff & service, property conditions & facilities
Nettes Personal beim Check in. Saubere öffentliche Räume, Besteck und Geschirr vorhanden falls man eine Mahlzeit im Hotel einnehmen möchte. Gut gedacht, bedeutet aber nicht gut gemacht. Bett unbequem und quietscht. Bad ohne Seife. Nur Duschgel war vorhanden. Tresor im Zimmer ohne Funktion. Dies wurde auch nicht repariert. Klimaanlage nur auf Nachfrage an der Rezeption nutzbar und dann mit einer ganzen Seite an Instruktionen wie und wie nicht die Klimaanlage genutzt werden darf. Sehr hellhöriges Haus, konnte die ganze Nacht die Babies der anderen Familien hören.
Stayed 2 nights in Mar 2026