22 Apr 2024 by Guest Experience
Dear Petra,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience
7 Mar 2024 by Guest Experience
Dear Mika,Thank you for sharing your comments about your recent stay with us. We sincerely apologize for the incidents you describe in your review. His feedback is extremely important to us as it helps us identify areas for improvement.We understand the importance of providing a comfortable environment for our guests and we regret that we did not meet your expectations in this regard. Please rest assured that we will investigate the issues you mentioned with our maintenance team to ensure they are resolved promptly.Regarding the design aspects of the bathroom, we appreciate your feedback and will certainly take it into account as we strive to improve the overall experience of our guests.We apologize for any inconvenience caused during your stay and hope you will consider giving us another opportunity to exceed your expectations in the future.A cordial greeting,
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, a rooftop terrace, and a lift are also featured at Occidental Las Canteras. A complete renovation of Occidental Las Canteras was completed in October 2023. This 4-star Las Palmas de Gran Canaria hotel is smoke free.
Available in some public areas: Free WiFi
Occidental Las Canteras offers 79 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Las Palmas de Gran Canaria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Rocktop Las Canteras – Overlooking the ocean, this restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Rocktop Las Canteras – This rooftop bar overlooks the ocean. Open daily.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
