22 Aug 2023 by ALM
Hello Marko, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.
16 May 2023 by Michelle
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
The following facilities are closed seasonally each year. They will be closed from 1 October to 28 February:
Rio Hotel & Casino offers its guests 2 hot tubs, a fitness centre, and a seasonal outdoor pool. There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. Meeting rooms and limo/town car service are available. Event space at this resort measures 160000 square feet (14864 square metres) and includes a conference centre. A casino, a vending machine, and an arcade/games room are also featured at the eco-certified Rio Hotel & Casino. Self parking is free. Smoking is allowed in designated areas at this Las Vegas resort.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking (surcharge)
Rio Hotel & Casino offers 2522 accommodations with laptop-compatible safes and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
El Burro Borracho – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Hash House A Go Go – This restaurant specialises in American cuisine and serves breakfast and lunch. Open selected days.
KJ Dim Sum and Seafood – This restaurant specialises in dim sum and serves breakfast, lunch and dinner. Open daily.
Voodoo Steakhouse – This steakhouse specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Canteen Food Hall – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.
2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
